DHL Group

Station Manager

DHL Group$150K — $200K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong understanding of the freight forwarding industry
  • Knowledge of station-level administrative functions
  • Proven ability to independently drive station operations
  • Demonstrated leadership and people management skills
  • Excellent communication abilities
  • Significant experience in Ocean Freight is a strong asset

Responsibilities

  • Oversee the station's EBIT results
  • Foster employee engagement for optimal performance
  • Enhance customer satisfaction through service-oriented processes
  • Promote sustainability initiatives as part of the GoGreen agenda
  • Act as a legal representative for local authorities
  • Serve as the primary contact for non-functional personnel topics
  • Make decisions on administrative matters at the station
  • Negotiate with external suppliers and manage partnerships
  • Accompany sales teams on client visits to enhance business opportunities
  • Make hiring decisions at the station level, pending approval
  • Set performance targets and evaluate their achievement
  • Ensure compliance with company policies and operational standards

Benefits

  • Competitive base salary with performance-based incentives
  • 401(k) plan with a 1-for-1 match up to 4% plus annual contributions
  • Opportunity to purchase company stock at a discount
  • Comprehensive medical plans covering a wide range of healthcare services
  • Optional vision coverage for eye care needs
  • Optional dental coverage for a variety of dental services
  • Generous paid time off including holidays and accrued vacation/sick days
Full Job Description
Job Title: Station Manager

Location: Peoria, Illinois

Purpose:

Lead and manage the Peoria station P&L and operations successfully via:
  • Engaging people
  • Growing the business (both local BC business and network business in collaboration with OFR product & DGF global network partners)
  • Organizing the team for great customer service, operational quality and efficiency incl. GSC collaboration
  • Managing costs and partners
Key responsibilities:
  • Manage Station's EBIT result
  • Ensure employee engagement, targeting for the best results
  • Ensure and Improve customer satisfaction via Service First incl. process improvements
  • Drive GoGreen agenda
  • Deals with local authorities and acts as a legal representative of the station.
  • representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topics
  • Decided upon all administrative matters at station.
  • Leads negotiations with external suppliers.
  • Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal)
  • Hiring decisions at station level (although Station Manager may require formal next-level approval)
  • Functional strategy decisions
  • Functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)
  • Setting performance targets
  • Evaluating performance and targets achievement
  • Ensure adherence to Company policies.
  • Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.
  • Collaborate with OFR product and DGF global network partners
Qualifications:
  • Good understanding of freight forwarding industry
  • Knowledge of station level administrative matters
  • Ability to take ownership and drive station solutions independently.
  • Proven track record in people management role (leadership, motivation and people skill)
  • Good communication skills
  • Strong Ocean Freight background seen as major benefit
Reporting lines
  • Peoria Station Manager reports directly to Regional VP, Midwest
Pay Range: $150,637.50 - $200,850.00+ (Based on Experience)

Benefits (All Non-Union Employees)
  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.


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About DHL Group

DHL Group is a German multinational package delivery and supply chain management company. It is part of the larger Deutsche Post DHL Group. DHL operates in over 220 countries and territories worldwide, making it the most international company in the world. With a workforce exceeding 550,000 employees, DHL is one of the largest employers in the world.
Learn more about DHL Group
Size
550,000 employees
Industry
Founded
1969

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