SpaceX

Starlink Communications Manager (LatAm)

SpaceX$110K — $130K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, business, communications, journalism, economics or related field
  • 5+ years of experience managing brand, product, or performance communications in a market or region
  • Fluency in Spanish and English (written and spoken)
  • Preferred: Direct experience running email, web, and paid advertising communications
  • Preferred: Proven track record of turning consumer insights into actionable marketing materials
  • Preferred: Experience building and managing email programs with conversion tracking
  • Preferred: Familiarity with Latin American markets and localization

Responsibilities

  • Own the monthly LATAM communications plan, covering various channels.
  • Transform consumer insights into effective marketing initiatives and materials.
  • Create and manage email series tied to seasonal campaigns and customer needs.
  • Monitor and analyze email-attributed orders and conversions to optimize efforts.
  • Develop localized starlink.com pages for the LATAM market, focusing on key narratives.
  • Construct targeted ad messaging that promotes landing pages and builds trust.

Benefits

  • Opportunity to lead communications for a pioneering tech company in LATAM.
  • Chance to influence consumer insights and marketing strategy across a diverse region.
  • Work with a high-performing team in a dynamic and fast-paced environment.
  • Exposure to a variety of marketing channels and direct ownership of campaigns.
  • Potential for career growth in a cutting-edge industry focused on connectivity.
Full Job Description
STARLINK COMMUNICATIONS MANAGER (LATAM)

Starlink is hiring a Regional Communications Manager to own Latin America consumer communications. This role is the single owner of Starlink communications across the awareness, consideration, and conversion funnel - including leads email, starlink.com, landing pages, messaging, and related channels. The manager runs LATAM as a country General Manager for comms: generating demand, removing conversion barriers, and turning consumer insights into live campaigns, pages, and in-market assets. The manager owns lead email, starlink.com, landing pages, ad messaging, and related channels for the region.

RESPONSIBILITIES:
  • Own the monthly LATAM communications plan and a dated recap covering leads email, website, ads, customer comms, and retail
  • Convert consumer insights (focus groups, interviews, brand tracking, user testing) into actionable initiatives, copy, pages, ads, emails, and experiments for Latin American markets
  • Build and maintain nurture and abandoned-cart email series; ship market campaigns tied to seasonality, reliability, ISP comparison, pricing, Roam/Mini, travel, and emergency backup
  • Track email-attributed orders, volume, and conversion vs. other markets; use results to reallocate effort and retire underperforming work
  • Ship country-dynamic starlink.com pages for LATAM: stories, comparison, reliability, city/place, installation, and use cases
  • Develop in-market ad messaging that resolves to those pages; test claims insights support and retire claims that reduce trust

BASIC QUALIFICATIONS:
  • Bachelor's degree in marketing, business, communications, journalism, economics or a related field
  • 5+ years of experience in brand, product, or performance communications, with ownership of a market or region - not campaign execution alone
  • Fluency in Spanish and English (written and spoken)

PREFERRED SKILLS AND EXPERIENCE:
  • Direct experience running communications across email, web/landing pages, and paid or owned advertising in the same funnel
  • Proven ability to turn research (focus groups, interviews, brand tracking, user testing) into shipped copy, pages, ads, and experiments
  • Experience building and iterating email programs (nurture, abandoned cart, lifecycle) with attributed order, volume, and conversion reporting
  • Portuguese fluency (Brazil is a core LATAM market).
  • Experience in connectivity, ISP, telecom, consumer hardware, or other considered purchases where trust, reliability, and comparison drive conversion
  • Prior work in or for Latin America (Mexico, Brazil, Andean, Southern Cone, Central America, or Caribbean), including multi-country localization
  • Familiarity with retail or in-market partner communications in addition to digital channels

ADDITIONAL REQUIREMENTS:
  • Available to work extended hours and/or weekends as needed
  • Willingness to travel as needed


ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. a7 1157, or (iv) Asylee under 8 U.S.C. a7 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

About SpaceX

SpaceX is an American aerospace manufacturer and space transportation services company founded in 2002 by entrepreneur Elon Musk. The company designs, manufactures, and launches advanced rockets and spacecraft. SpaceX has developed the Falcon 1, Falcon 9, Falcon Heavy, and Dragon spacecraft. The company was founded with the goal of reducing space transportation costs and enabling the colonization of Mars. SpaceX has achieved several milestones in spaceflight, including the first privately-funded liquid-propellant rocket to reach orbit, the first privately-funded company to send a spacecraft to the International Space Station, and the first privately-funded company to send a human-rated spacecraft to orbit.
Learn more about SpaceX
Size
8,000 employees
Industry
Founded
2002

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