Adobe Inc.

Staff UX Researcher, AI

Adobe Inc.$183K — $265K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of mixed-methods research experience in UX/product research, market research, or consulting.
  • Strong skills in synthesizing qualitative, quantitative, and telemetry data into actionable insights.
  • Ability to frame ambiguous problems and influence strategic decisions through research.
  • Experience developing clear product and strategy recommendations for leadership.
  • Demonstrated impact on product strategy, influencing roadmaps and organizational alignment.
  • Experience researching new technologies, particularly Generative AI.
  • Proficient in executive-level communication, creating concise narratives for senior leadership.

Responsibilities

  • Frame decision problems and clarify key tradeoffs.
  • Assess project scope and identify research methods, adapting as necessary.
  • Lead research studies from planning to execution and data synthesis.
  • Build cross-company alliances to understand business context of research.
  • Advocate for the customer by articulating research findings in presentations.
  • Translate insights into executive-ready narratives for leadership alignment.
  • Mentor junior staff and oversee complex research programs.

Benefits

  • Unlimited vacation days
  • 401k matching
  • Educational reimbursement
  • Wellness dollars
  • Fertility benefits
  • Parental leave
  • Childcare assistance
  • Gender reassignment benefits
Full Job Description
The Opportunity

On the Design Research & Strategy team, our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a Staff UX Researcher to lead research that shapes Adobe's future AI investments across our creative tools, bringing clarity to complex questions and guiding work from early exploration through product launch.

What you'll do
  • Frame decision problems, not just research questions; clarify decisions, assumptions, and key tradeoffs.
  • Assess project scope, form appropriate research questions, and identify appropriate research methods (developing new methods if/where needed and using GenAI tools to accelerate research workflows).
  • Run research studies from start to finish, including developing a realistic research plan and materials, recruiting participants, and synthesizing data into actionable insights.
  • Build alliances across the company to identify new partners, drive teamwork, and deeply understand the business context of research problems. We engage with different roles and product teams to understand and influence business goals, system architecture, and product designs.
  • Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations. We often present work in group-wide or company-wide forums.
  • Translate insights into concise, executive-ready narratives that foster alignment across product, design, and cross-functional leadership partners.
  • Mentor junior staff and supervise contractors/vendors on more complicated programs of study.


What you need to succeed

Must-haves
  • Significant hands-on mixed-methods research experience, with at least 10 years in an industry setting (e.g. UX/product research, market research, consulting, etc.).
  • Ability to synthesize qualitative, quantitative, and behavioral (telemetry) data into clear, evidence-based perspectives.
  • Proven ability to frame ambiguous product and business problems, challenge assumptions, and shape strategic direction through research.
  • Experience developing and communicating research-informed product and strategy recommendations, clearly articulating options, tradeoffs, and implications for leadership decisions.
  • Demonstrated impact on product or business strategy, including influencing roadmaps, investment decisions, or organizational alignment.
  • Experience researching new technologies, including Generative AI.
  • Strong collaboration and influence skills across research and cross-functional partners.
  • Executive-level communication skills, with experience delivering clear, concise narratives that drive decisions with directors, VPs, and above.


Nice-to-haves
  • Interest & enthusiasm for exploring GenAI technology & understanding how people want to use GenAI.
  • Experience researching agentic user experiences across text-based and voice-based input.
  • Experience researching creative workflows across desktop apps, mobile, and web-based tools.


Why you'll love working here
  • Collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.
  • At Adobe, we value the differences in others' stories and ideas- You'll be able to bring your authentic self to work every day.
  • We offer a competitive benefits package including unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!


About Adobe Design

Adobe Design is the multidisciplinary, global organization behind Adobe experiences. Our full-stack team includes design researchers, design engineers, experience designers, brand designers, content strategists, and program managers dedicated to delivering exceptional experiences for Adobe users.

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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