Meet the team:Dexcom's Sustaining Product Quality Team within Corporate Quality Compliance is currently seeking a Staff Technical Program Manager to lead cross functional teams to execute sustaining activities for our cutting-edge products. In this role, you will align the vision of our executive management and other cross-team stakeholders to help prioritize the work of the sustaining teams to further develop and improve our commercial products, as well as help develop, evolve or establish the procedures used to do so. Stakeholders include Program & Product Managers, Marketing, R&D, Operations, User Experience (UX), Human Factors and Clinical, Regulatory Authority and Quality Assurance teams as well as external teams.
The ideal candidate has a strong foundation in Project Management Practices, a solid technical understanding of product sustaining activities, experience with product commercialization and requirements definition and can work within a regulated environment to lead high visibility programs across multiple sites.
Where you come in:- Works in cross functional, highly complex product sustaining portfolio using a wide range of program management expertise and the ability to leverage resources in a multitude of adjacent departments to resolve complex issues in effective and creative ways.
- Independently identifies risks to the product sustaining portfolio and develops mitigations with senior stakeholders as well as project team using concepts, influence, and techniques to conduct in-depth evaluation and problem solving.
- Coordinates, leads, and oversees strategic planning & gap analysis meetings with senior stakeholder groups to develop strategy models and program forecasts.
- Daily engagement with VPs, Directors, & Managers, with the confidence and ability to lead senior stakeholder meetings and initiate action on assigned items.
- Networks and influences key senior stakeholders across the organization and outside own area of expertise.
- Prepares and delivers change management communication content electronically or in briefings to executive and program leaders to develop awareness, knowledge, and desire for upcoming program changes and events.
- Oversees sub-project lead adherence to program governance and makes recommendations for updates, changes, or improvements.
- Independently tracks workstream initiatives, develops reporting dashboards, makes reports, and builds executive briefings.
What makes you successful:- Ability to develop in-depth knowledge and experience leading cross-functional teams, with stakeholders at all levels of the organization.
- Broad business and technical acumen and proven experience working effectively in a matrix organization and ability to collaborate effectively across geographies.
- Integrate process, people, quality, and commitment-centric approach to getting work done - strong customer service orientation.
- Ability to work with different cross-functional stakeholders to establish and ensure a reliable and productive working relationship. Strong partnering skills.
- Good written and oral communication skills including capacity to comfortably interface with senior leaders.
- Exceptional skills in assessing, summarizing, and presenting business or operational priorities and decision-points for effective, timely and efficient management/executive decision-making.
- Demonstrated independent successful management of complex projects and programs.
- Fluent user in Microsoft Word, Excel, PowerPoint, Project, SharePoint, Visio and Teams.
- Requires significant technical leadership experience and an understanding of regulated change control, product development process and medical device design control manufacturing transfer.
- Requires significant technical knowledge and an understanding of FDA/ISO regulations working with GMP's and ISO standards.
Preferred:
- PMP Certification
- Lean Six Sigma Certification
- Fluent use in SmartSheets or Microsoft Project
- Worked within a Technical PMO structure
- Regulated Medical device industry experience
What you'll get: - A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required: Education and Experience:- Typically requires a Bachelor's degree in a technical discipline, and a minimum of 8-12 years related experience or Master's degree and 5-7 years equivalent industry experience or a PhD and 2-4 years of experience.
Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Salary:
$135,100.00 - $225,100.00
