BetterUp

Staff Solutions Engineer

BetterUp$165K — $206K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Solutions Engineering or similar fields, focusing on enterprise SaaS complexities.
  • Established relationships with CIO, CISO, or VP Engineering as primary stakeholders outside HR.
  • In-depth understanding of integration ecosystems such as HRIS, LMS, and SSO at the architecture level.
  • Expertise in enterprise security and compliance frameworks like SOC 2 and GDPR.
  • Experience creating ROI narratives for non-HR executive audiences, such as CFOs or COOs.
  • Proven track record in building infrastructure for SE teams, including playbooks and training programs.
  • Familiarity with AI tools for enhancing SE processes and productivity.

Responsibilities

  • Serve as the technical architect for BetterUp's largest enterprise opportunities, guiding the pre-sales cycle.
  • Develop relationships with executive-level buyers, emphasizing IT and Finance perspectives over HR.
  • Create compelling business cases that resonate with non-HR stakeholders, focusing on financial metrics.
  • Proactively identify integration and security challenges, providing strategic recommendations.
  • Build and maintain SE assets to enhance team capabilities, including demo archetypes and integration patterns.
  • Drive the SE function's AI and automation strategy, embedding successful practices across the team.
  • Mentor and coach junior SE team members, fostering business relationship skills and multi-stakeholder navigation.

Benefits

  • Access to BetterUp coaching for employees and their friends/family.
  • Comprehensive medical, dental, and vision insurance.
  • Flexible paid time off, including federal holidays and dedicated Inner Work days.
  • Annual Volunteer Days to support community engagement and charitable work.
  • Learning and Development stipend for personal growth opportunities.
  • Company-wide Summer and Winter breaks for work-life balance.
  • 401(k) self-contribution options for retirement planning.
Full Job Description
At BetterUp, the hardest deals aren't won on features - they're won on trust, technical credibility, and the ability to build a business case that resonates beyond the People function. As a Staff Solutions Engineer, you'll be the technical architect for BetterUp's most strategic enterprise engagements, and the person who makes the entire SE function smarter over time. You'll own the largest, most complex opportunities - Key Accounts, Strategic Enterprise, Government - where the primary buyer may be a CIO, CISO, or CFO before they're ever a CHRO. You'll also build the systems, playbooks, and AI-augmented workflows that scale what you know across the team. This isn't just a senior individual contributor role. It's the technical backbone of how BetterUp wins and grows in enterprise. What you'll do: - Serve as technical architect on BetterUp's largest and most strategic opportunities - Key Accounts, Strategic Enterprise, and Government deals ($2M-$15M+), owning the full pre-sales cycle from discovery through handoff - Own peer-level relationships with CIO, CISO, and VP Engineering buyers - earned through domain depth, sustained over deal cycles, and independent of HR as the primary champion - Build the business case in CFO and COO terms: structure ROI narratives, model value independently, and position BetterUp's platform in language that resonates outside the People function - Anticipate integration, security, and platform feasibility challenges before they surface - bringing structured recommendations and clear tradeoffs to the deal team and to Product - Define and maintain reusable SE assets - industry-specific blueprint libraries, scaled demo archetypes, integration pattern catalogs - that lift the capability of the entire SE team - Lead the SE function's AI and automation strategy: identify highest-leverage opportunities, pilot them with rigor, and embed what works into team-wide practice - Coach SEs on navigating business-driven deals, developing non-HR buyer relationships, and operating in complex, multi-stakeholder enterprise environments - Serve as the most senior IC technical voice in GTM strategic planning, SE function design, and platform roadmap conversations with Product and Engineering leadership If you have some or all of the following, please apply: - 10+ years in Solutions Engineering, Pre-Sales, or Technical Consulting in enterprise SaaS, with multiple years owning the most complex deals at your organization - Active, nameable relationships with CIO, CISO, or VP Engineering-level buyers - and a track record of closing deals where IT or Finance, not HR, was the primary champion - Deep fluency across HRIS, LMS, SSO, and API-based integration ecosystems - advising at the architecture level, not just the configuration level - Expert-level command of enterprise security posture, data residency, and compliance frameworks (SOC 2, ISO 27001, GDPR) in global enterprise contexts - Demonstrated ability to build ROI narratives and business cases for CFO and COO audiences independently - Experience building SE team infrastructure - playbooks, blueprint libraries, training programs, integration pattern catalogs - that reduced dependency on individual expertise - Proficiency using AI tools (Claude, Figma Make, Python prototyping) to amplify SE leverage across blueprint generation, demo automation, and POC development - Track record of mentoring and developing more junior SEs and contributing to the maturity of an SE function AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology - people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. - Access to BetterUp coaching; one for you and one for a friend or family member - A competitive compensation plan with opportunity for advancement - Medical, dental and vision insurance - Flexible paid time off - Per year: - All federal/statutory holidays observed - 4 BetterUp Inner Work days (https://www.betterup.co/inner-work) - 5 Volunteer Days to give back - Learning and Development stipend - Company wide Summer & Winter breaks - Year-round charitable contribution of your choice on behalf of BetterUp - 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for this role is as follows: $165,200 - $206,500 + commission: New York City, San Francisco and Seattle $148,680 - $185,850 + commission: All other locations #LI-Hybrid

About BetterUp

Prince Harry, Duke of Sussex, KCVO, ADC is a member of the British royal family. As the younger son of Charles, Prince of Wales, and Diana, Princess of Wales, he is sixth in the line of succession to the British throne. Born in St Mary's Hospital, London, Harry was educated at Wetherby School, Ludgrove School, and Eton College. He spent parts of his gap year in Australia and Lesotho, then underwent officer training at the Royal Military Academy Sandhurst. He was commissioned as a cornet into the Blues and Royals, serving temporarily with his brother William and completed training as a troop leader. In 2007–2008, he served for over ten weeks in Helmand Province, Afghanistan. He returned to Afghanistan for a 20-week deployment in 2012–2013 with the Army Air Corps. In June 2015, he resigned from the army. Harry launched the Invictus Games in 2014 and remains the patron of its foundation. He also gives patronage to several other organisations, including the HALO Trust and Walking With The Wounded. To encourage people to open up about their mental health issues, Harry, alongside the Duke and Duchess of Cambridge, initiated the mental health awareness campaign "Heads Together" in April 2016. In 2018, Harry was made Duke of Sussex prior to his wedding to American actress Meghan Markle. In January 2020, the couple stepped down as senior members of the royal family and moved to the Duchess's native Southern California. In October 2020, they launched Archewell Inc., an American public organisation that focuses on non-profit activities and creative media ventures. They have two children, Archie and Lilibet Mountbatten-Windsor.
Learn more about BetterUp
Industry
Founded
2013

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