Zeta Global

Staff Software Engineer

Zeta Global • $240K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or Information Systems
  • 5 years of experience in software engineering or a related field
  • Proficiency in C#, Java, JavaScript, Go, or Python
  • Experience with generative AI and large language models (LLMs)
  • Familiarity with cloud infrastructure and GenAI platform technologies (MCP, LangGraph, OpenAI, Bedrock)

Responsibilities

  • Lead the design and development of secure, scalable platform services for LLM applications
  • Design and implement retrieval and knowledge systems for enterprise use cases
  • Establish evaluation frameworks to improve quality and safety of GenAI systems
  • Build observability and debugging capabilities for LLM applications
  • Architect multi-tenant capabilities for isolation and cost management
  • Implement GenAI-specific security controls to protect data and manage access
  • Drive end-to-end lifecycle management from experimentation to production

Benefits

  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity and Stock Purchase Plan
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance
Full Job Description
THE ROLE

Zeta Global Corp. seeks a Staff Software Engineer in NYC to drive the design and development of the next generation of agentic, reliable, and scalable GenAI platforms supporting state-of-the-art large language models, evaluation systems, and secure developer tooling. Shape technical direction, ensuring architectural excellence to infuse AI into real-world production solution.

  • Lead the design and development of secure, scalable platform services and tooling for LLM-powered applications, agentic workflows, and experimentation.
  • Design and implement retrieval and knowledge systems (e.g., RAG pipelines, embeddings, vector stores) to support enterprise use cases.
  • Establish evaluation frameworks, benchmarks, and feedback loops to measure and continuously improve quality, correctness, and safety of GenAI systems.
  • Build observability and debugging capabilities for LLM applications, including tracing, cost monitoring, latency analysis, and failure detection. Optimize cost and performance of GenAI workloads through model routing, caching, prompt optimization, and efficient infrastructure design.
  • Architect multi-tenant capabilities including isolation, configuration, quota management, and cost attribution.
  • Implement GenAI-specific security controls, including prompt injection mitigation, data protection, and access governance.
  • Design and implement agent orchestration frameworks, including tool integration, state management, and workflow control.
  • Build developer-facing APIs, SDKs, and tooling to enable rapid experimentation and productionization of GenAI use cases.
  • Drive end-to-end lifecycle management from experimentation to production, including versioning, deployment strategies, and rollback mechanisms.
  • Integrate and evaluate multiple model providers and frameworks, defining abstraction and selection strategies.
  • Develop Software using C#, Java, JavaScript, Go, or Python.
  • Apply experience with generative AI, large language models (LLMs), and cloud infrastructure.
  • Work with GenAI platform technologies (MCP, LangGraph, OpenAI, Bedrock).

Option to telecommute 3 days per week.

Bachelor's degree in Computer Science, Computer or Software Engineering or Information Systems plus 5 years of experience in the job offered or in a related occupation.

Salary: $240,000/yr.

Send resume to: S Arvelo, Zeta Global Corp., 3 Park Avenue, 33rd Floor, New York, NY 10016.

BENEFITS & PERKS
  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity and Stock Purchase Plan
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance

And more!!

About Zeta Global

Zeta Global is a data-driven marketing technology company that combines the power of artificial intelligence with the scale of data, applying insights from over 2.4 billion user profiles to generate business outcomes. Zeta Global?s products and services include programmatic media buying, email marketing, CRM, data and analytics, and marketing automation. The company serves a wide range of industries, including financial services, insurance, automotive, telecommunications, retail, publishing, and travel. Zeta Global has offices in North America, Europe, and Asia-Pacific.
Learn more about Zeta Global
Size
1,300 employees
Market Cap
$1.7 billion
Industry
Founded
2007
NASDAQ

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