Staff Software Engineer, Product

NxT Level

$240K — $250K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in production backend services ownership
  • Experience building data pipelines and third-party integrations at scale
  • Proven ability to enhance system reliability and operational health
  • Background in product-focused startup or scale-up environments
  • Strong cross-functional collaboration skills with product and design teams
  • Excellent communication and proactive problem-solving skills

Responsibilities

  • Own backend services and data pipelines from ingest to scaled delivery
  • Harden platform by reducing latency and improving uptime
  • Establish foundational architecture and operational documentation
  • Collaborate with product and AI teams on new capabilities
  • Build observability and alerting layers for confident scaling

Benefits

  • Comprehensive health coverage
  • Remote-first workplace allowing work from anywhere
  • Unlimited PTO plus additional perks
  • Equity opportunities in a pre-IPO company
Full Job Description
Staff Backend Engineer (PLG / Data Pipelines / Reliability)

Location: Remote (U.S. or Canada)
Compensation: $240,000-$250,000 base (estimated) + meaningful pre-IPO equity

The Product You'll Own

Our client's free restaurant health report product is one of their most visible and fastest-growing offerings. A restaurant submits their URL and receives a clear view into where they're losing money online-website performance, Google presence, menu quality, and more. New AI-powered scoring capabilities are launching on top of it, and the backend needs to be fast, resilient, and built to scale.

The Role

Our client is hiring a Senior Backend Engineer to own the backend services and pipelines powering this health report end-to-end. This is a high-ownership role where you'll harden the platform before major expansion, establish foundational architecture patterns, and partner closely with product-led growth and AI teams as the product evolves.

Tech Stack
  • Backend: Node.js, TypeScript
  • Databases: MongoDB, PostgreSQL
  • Infrastructure & Observability: AWS, Datadog, Temporal

What You'll Do
  • Own backend services and data pipelines end-to-end-from ingesting third-party presence signals (e.g., Google, Yelp, menus, LLM GEO signals) to serving results reliably at scale
  • Harden the platform for expansion: reduce latency, improve uptime, and build the observability/alerting layer needed to scale confidently
  • Establish platform foundations: shared abstractions, operational runbooks, and architectural patterns that reduce toil and enable other engineers to build faster
  • Partner with PLG product and AI/agents teams as the product expands into new scoring dimensions and AI-powered capabilities

What Our Client Is Looking For
  • 7+ years of experience, including meaningful ownership of production backend services
  • Experience building and operating data pipelines, third-party integrations, and async processing systems at scale
  • Proven track record improving reliability: observability, alerting, incident reduction, and making operational health a team habit
  • Experience in product-focused startup/scale-up environments with end-to-end ownership
  • Strong cross-functional collaboration-product/design/business partners would vouch for your teamwork
  • High ownership, excellent communication, and a proactive approach to identifying and solving problems

Why This Role
  • Own the backend of a highly visible PLG product at meaningful scale
  • Build platform foundations before a major expansion (architecture, observability, runbooks, reliability)
  • Work at the intersection of data pipelines, integrations, and AI-powered scoring systems
  • Remote-first role with strong compensation and equity upside

Compensation & Benefits
  • Estimated base salary: $240K-$250K (dependent on level, location, experience) + generous pre-IPO equity
  • Comprehensive health coverage
  • Remote-first workplace / work from anywhere
  • Unlimited PTO + additional perks

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