Job DescriptionThe U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
American Express Ads, Offers, and Dining Technology brings together our advertising, offers, and dining platforms to elevate the Membership experience. The team drives the expansion of Amex Offers, the development of innovative digital advertising capabilities, and leads the end-to-end technology integration and platform development of our dining services to create seamless connections between diners, restaurants, and the broader American Express Membership ecosystem.
As part of Team Amex, you'll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You'll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.
Responsibilities- Define and evolve the unified platform architecture spanning shared services, APIs, identity, payments integrations, and partner ecosystems.
- Lead modernization of legacy systems into cloud-native, event-driven, service-oriented architectures
- Partner with Data Engineering to align on data governance, shared schemas, and platform capabilities that enable secure, scalable, and trusted data access across the ecosystem.
- Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics.
- Collaborate and provide technical expertise to help engineers overcome complex problems and implement the architecture laid down
- Actively participate in team and company-wide architecture and engineering discussions / forums
- Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps.
- Drive both high-level and detailed technical designs and lead design reviews.
- Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with technical project managers, architects, engineers, and quality assurance.
- Establish best practices for software development and testing.
- Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or internet-related environments.
- Oversee health and quality of code across the portfolio, including leadership functional testing and CI/CD tool integration.
- Provide technical mentorship to other software engineers at all levels.
Qualifications- Bachelor's degree in computer science, computer science engineering, or related field
- 12+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment
- 3-5 years of experience working as a Software Engineering Staff Engineer / Architect
- A Full-stack expert having expertise in building web applications revolving around technology stacks like Java, JavaScript, React JS, Node JS, Kafka, Redis etc. Also, in-depth knowledge on Application design, testing capabilities, Design & building Microservices
- Extensive hands-on experience building distributed applications and managing the development of complex, large scale enterprise applications and products that require a deep understanding of application logic and dependencies
- Experience with high throughput and low latency needs applications
- Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software
- Proven ability to influence decision-making at all levels within an organization, and in a variety of contexts
- Self-starter but very comfortable working closely with a team
- Comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Design, Sales and Account Management teams
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
You have strong expertise with the following:- Strong experience with backend programming languages, Java & Web frameworks preferred
- SQL / MySQL / Postgres/MongoDB/CouchDB
- RDBMS and database design
- Unit / Functional Testing
- Implementing and building APIs
- Monitoring system performance
- Leading and growing teams of fellow engineers through complex deliveries
- A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader
- A passion for documenting how systems work
Big Plus if you have:- History of building and maintaining systems at large scale
- Ability to effectively interpret technical and business objectives and challenges and articulate solutions
- Willingness to learn new technologies and exploit them to their optimal potential
- Experience with and understanding of the Resy, Tock, and Rooam suite of applications
At the core of Software Engineering, every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:- Porting/Software Configuration
- Programming Languages and Frameworks
- Business Product Knowledge
- Microservice architectures
- AWS - EC2 / RDS / S3 / SQS
- Kafka / Celery / Flask / Django / Supervisord / MongoDB
- Jira / Clubhouse.io or other project management tool
- Payment systems experience
- You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
