Staff Software Engineer, DevOps
Location: Remote (US)
Reports to: Manager, DevOps

A quick snapshot...

As a Staff Software Engineer, DevOps at Conga, you will serve as a senior technical leader responsible for designing, building, and evolving the infrastructure, automation, and cloud platform capabilities that power Conga's revenue lifecycle management solutions. You will partner closely with Engineering, Product, Security, and Operations teams to establish scalable DevOps practices, accelerate software delivery, and improve platform reliability across our global SaaS ecosystem.

This role goes beyond operational support. As a Staff-level engineer, you will influence architectural decisions, drive modernization initiatives, and champion best practices that improve developer productivity, system scalability, and operational excellence. You will be a trusted technical expert, helping teams navigate complex infrastructure challenges while advancing Conga's cloud transformation strategy.

Why it's a big deal...

DevOps is a critical pillar of Conga's ability to deliver reliable, secure, and innovative solutions at scale. As our platform footprint continues to grow, maintaining deployment velocity while ensuring system resilience and security becomes increasingly important.

As a Staff Software Engineer, DevOps, you will help shape the future of our engineering platform by designing highly available cloud infrastructure, advancing automation capabilities, and enabling best-in-class development experiences. Your leadership and technical expertise will directly impact software quality, operational efficiency, and our ability to rapidly deliver customer value.

This is an opportunity to influence engineering practices across the organization while working alongside talented engineers focused on building world-class enterprise software solutions.

What you'll lead...

DevOps Architecture & Technical Leadership

• Serve as a technical leader for DevOps initiatives across engineering teams.

• Define architectural standards and best practices for infrastructure, deployment automation, and operational excellence.

• Drive strategic initiatives that improve scalability, resiliency, and platform performance.

• Provide mentorship and technical guidance to engineers across the organization.

Continuous Integration & Continuous Delivery

• Design, implement, and optimize enterprise-scale CI/CD pipelines that accelerate software delivery.

• Establish automation strategies that improve deployment consistency, quality, and release velocity.

• Partner with development teams to streamline build, test, deployment, and release processes.

• Drive adoption of DevOps best practices throughout the software development lifecycle.

Cloud Platform Engineering

• Architect, build, and maintain highly available cloud environments across AWS and Microsoft Azure.

• Lead infrastructure modernization efforts using Infrastructure-as-Code methodologies.

• Develop scalable cloud-native solutions that support current and future business requirements.

• Optimize platform performance, reliability, security, and operational costs.

Containerization & Kubernetes Enablement

• Design and support enterprise-grade containerized environments utilizing Docker and Kubernetes.

• Define deployment patterns and operational standards for Kubernetes-based workloads.

• Lead initiatives focused on orchestration, scalability, observability, and platform automation.

• Drive the adoption of cloud-native development and deployment practices.

Infrastructure Automation & Reliability

• Develop Infrastructure-as-Code solutions using technologies such as Terraform and CloudFormation.

• Build automated solutions for provisioning, configuration management, compliance, and operational support.

• Improve monitoring, alerting, logging, and incident response capabilities across cloud environments.

• Champion Site Reliability Engineering (SRE) principles and reliability-focused engineering practices.

Security & Compliance

• Partner with Security teams to implement cloud security best practices and compliance requirements.

• Design solutions that support encryption, identity management, access controls, and network security.

• Lead efforts to strengthen platform resilience through disaster recovery and fault-tolerant architectures.

• Ensure infrastructure solutions align with security and governance standards.

Are you the person we're looking for?

A proven track record...

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline, or equivalent practical experience.

• 8+ years of experience designing, building, and supporting large-scale cloud infrastructure and software delivery platforms.

• Proven success leading complex DevOps, cloud modernization, or platform engineering initiatives within SaaS organizations.

• Experience architecting highly available, fault-tolerant systems supporting mission-critical workloads.

• Demonstrated ability to influence technical strategy and drive engineering best practices across multiple teams.

Technical Expertise

• Deep understanding of microservices architectures and cloud-native application design principles including SaaS, PaaS, IaaS, and multi-tenant platforms.

• Advanced expertise with AWS and/or Microsoft Azure cloud services and infrastructure management.

• Strong experience with Infrastructure-as-Code frameworks including Terraform and CloudFormation.

• Extensive knowledge of Kubernetes, Docker, and modern container orchestration technologies.

• Strong understanding of networking concepts including DNS, TCP/IP, VPNs, firewalls, routers, and network security.

• Experience implementing cloud security frameworks, identity management, and compliance controls.

• Working knowledge of software development technologies including .NET Core/.NET Framework, Java, and JavaScript.

• Demonstrated ability to troubleshoot and solve complex infrastructure and application challenges.

Key Competencies

Technical Leadership

You influence engineering direction through deep expertise, sound architectural judgment, and a commitment to engineering excellence.

Cloud & Platform Architecture

You design scalable, resilient, and secure infrastructure solutions that support enterprise-grade SaaS platforms.

Strategic Problem Solving

You approach complex technical challenges with a systems-thinking mindset and deliver sustainable long-term solutions.

Collaboration & Influence

You build strong partnerships across engineering, product, security, and operations teams to drive alignment and achieve shared goals.

Operational Excellence

You are passionate about reliability, automation, observability, and continuous improvement.

Here's what will give you an edge...

• AWS, Microsoft Azure, Kubernetes, or other cloud platform certifications.

• Experience architecting and operating large-scale Kubernetes environments.

• Experience designing globally distributed, highly resilient cloud platforms.

• Expertise with disaster recovery planning, business continuity, and fault-tolerant architectures.

• Strong understanding of security frameworks, including OAuth, WS-Security, encryption at rest, and encryption in transit.

• Experience implementing Site Reliability Engineering (SRE) practices and observability frameworks.

• Experience working within Agile development environments utilizing Atlassian Jira and modern DevOps toolchains.

• Background supporting enterprise SaaS products at scale.

In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.

Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance.

The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.

U.S base salary range:

$105,540-$168,860 CAD

Did we pique your interest?

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Preferred Resume Format

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume's formatting remains intact, making it easier for our recruiters to review your application promptly.

Don't meet every requirement for the role?

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.