HCA Healthcare

Staff Site Reliability Engineer

HCA Healthcare • $120K — $140K *
Nashville, TN 37211In-Person
Information Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field preferred
  • 8+ years of experience in software development or engineering roles
  • Microsoft Certified: Azure Solutions Architect Expert preferred
  • Microsoft Certified: DevOps Engineer Expert preferred
  • Strong understanding of SRE practices and implementations required

Responsibilities

  • Provide SRE practices for mission-critical applications
  • Collaborate with stakeholders to understand requirements
  • Lead investigations and propose solutions to development problems
  • Prepare technical documentation and metrics analysis
  • Create sustainable systems through automation

Benefits

  • Comprehensive benefits for medical, dental, vision, and telemedicine
  • Wellbeing support including free counseling
  • Paid time off and family leave programs
  • 401(k) with a 100% match on contributions
  • Tuition and student loan assistance programs
Full Job Description
Job Summary and Qualifications

Position Summary

As a Staff Site Reliability Engineer (SRE), you will provide SRE best practices for mission-critical applications across the enterprise. When these applications fail, you'll have the skills and decision-making capabilities to quickly restore services, investigate the root cause, and develop a plan that mitigates future failures. You will spend time analyzing system performance and identifying ways to enhance the reliability of our environments, from developing dashboards, performing configuration changes, building robust monitoring systems, and learning how to leverage automation to drive efficiencies. You will help drive uptime and reliability across the enterprise.

We are on a mission to change the face of the healthcare industry through value-driven products. These products will create innovation for all healthcare users across HCA's nationwide ecosystem. To do this, we are building both curious and quick teams to adapt to new technologies.

Major Responsibilities:
• Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."
• Promote a collaborative team environment and work closely with colleagues to achieve business objectives.
• Collaborate with stakeholders (e.g., business stakeholders, product owners, project managers, and end users) to understand functional and non-functional requirements.
• Lead Investigations and solution proposals to development and design problems.
• Participate with team members in scope of work estimation and forecasting.
• Improve performance of existing software by diagnosing and resolving critical issues.
• Prepare technical documentation, including software & architectural design evaluation plans, data flow diagrams, test results, and technical manuals.
• Adhere to and influence established development practices and processes.
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
• Ongoing review of technology, infrastructure, and code to enhance and build resiliency into the applications.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development & deployments with speed, reliability, and well-defined service-level objectives.
• Partner with development teams and vendors of 3rd party applications to improve services through rigorous testing and release procedures.
• Build/Develop automations to "self-heal" applications and reduce the toil of manual operational tasks. Pursuit of operational excellence, uptime, and reliability of our applications
• Participate, lead, and drive in creating postmortem analysis of why services broke or degraded, including recommendations for long-term fixes. It may require going across multiple teams and organizations within the enterprise. Determine root-cause for all production-level incidents and write corresponding high-quality RCA reports.
• Collaborating and building relationships across business and technology organizations, providing sound analysis, and thought leadership.
• Support system upgrades, architecture design, implementations, and deployments.
• Ability to work in a complex organization, navigate multiple verticals of expertise and negotiate, guide direct and influence your peers to provide real solutions.
• Maintain industry knowledge in software development, architecture, and development products, such as databases, security, and observability (Dynatrace), automation products.

Education & Experience:
• Bachelor's degree Computer Science or related field preferred
• 8+ years of experience a Software development or engineering roles required

Or equivalent combination of education and/or experience

Microsoft Certified: Azure Solutions Architect Expert preferred

Microsoft Certified: DevOps Engineer Expert preferred

Knowledge, Skills, Abilities, Behaviors:
• Knowledge of infrastructure, frameworks, and software/cloud design patterns for implementing applications in the cloud preferred
• Experience in the use and implementation of relevant tools and platforms (e.g., cloud platforms (IaaS and PaaS), web technologies, client-server technologies, continuous integration, and deployment) required
• Experience with version control (Git) and open-source practices preferred
• Experience in one or more coding languages. (JavaScript/Typescript, C#, Python, Java, Swift or Kotlin) preferred
• Experience with automation of CI/CD pipelines preferred
• Experience with IaC such as Terraform preferred
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks required
• Be a creative thinker, not bound by "the way things have always been done". What you know is less important than how well you learn and innovate. We don't need engineers who know all the answers; we need engineers who can invent the answers no one has thought of yet, to the questions yet to be asked required
• Experienced in helping define SLIs, SLOs & SLOs, and the experience to build observability to report on operating against those objectives required
• Strong ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing required
• Ability to build and maintain strong cross-functional partnerships at all levels of the organization required
• Strong: Learning and teaching other team members and others external to the team preferred
• Ability to work, make aligned decisions, plan, and accomplish goals without explicit direction/guidance from leadership required
• Experience with system architectures, how software systems interact, and integrate required
• Ability to evaluate new technologies to assist senior leadership align it to the HCA Healthcare strategic roadmap required
• Strong understanding of SRE practices and implementations required
• Expertise in knowledge of Linux and Windows Systems Administration and how to manage through code required
• Ability to determine best practices and articulate authoritative direction required
• Ability to help establish and grow the SRE principles with the team required
• Growth mindset and a willingness to learn new skills, technologies, and frameworks required
Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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