Amgen Inc

Staff Relations Manager

Amgen Inc$103K — $139K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Doctorate degree or Master's with 2 years of Staff Relations experience, or equivalent experience with a Bachelor's, Associate's, or High School diploma.
  • 4+ years of Employee Relations experience preferred.
  • Strong knowledge of employment laws and ER practices.
  • Experience conducting internal HR investigations.
  • Ability to manage complex and confidential matters with discretion.
  • Proficient in Microsoft Office, Teams, Workday, and ER case management systems.

Responsibilities

  • Provide ER guidance on performance management and workplace conflicts.
  • Conduct and document HR investigations with confidentiality.
  • Analyze and respond to accommodation requests and leave management.
  • Ensure compliant ER practices with local HR Business Partners.
  • Track cases in the company’s case management system.
  • Assist in implementing ER best practices and process improvements.
  • Collaborate with teams to deliver training on HR policies and professional behaviors.

Benefits

  • Comprehensive employee benefits package including medical, dental, and vision.
  • Generous retirement plan contributions and financial savings opportunities.
  • Discretionary bonus program or sales-based incentives for representatives.
  • Award-winning time-off plans.
  • Flexible work models when applicable.
Full Job Description
Career Category
Human Resources
Job Description

Staff Relations Manager

What you will do

Let's do this. Let's change the world. In this vital role you will be responsible for providing expert employee relations (ER) guidance and support to managers and staff in Amgen's Operations function. This position is located on site at one of Amgen's manufacturing sites in Rhode Island, Cambridge, North Carolina and/or Ohio. The successful candidate is expected to work a hybrid schedule, which includes a regular on-site presence a minimum of 3 days per week.

Staff Relations is a specialized Human Resources function that partners closely with regional HR Leaders, Business Managers, Compliance, Legal, other HR Centers of Excellence and team members to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and advise on performance and behaviors management, discipline, involuntary terminations, and workplace accommodations.
  • Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders. Participate in termination discussions and corrective actions with staff and leaders as needed.
  • Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity. Determine findings of facts and any violations of Amgen policies and prepare clear, concise investigation summaries and supporting documentation to support these findings.
  • Partner with the Occupational Heath, Benefits, staff and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return to work following them.
  • Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant ER practices.
  • Track and update cases in the company's case management system.
  • Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices.
  • Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Staff Relations Manager we seek is a professional with these qualifications:

Basic Qualifications:

Doctorate degree

OR

Master's degree and 2 years of Staff Relations experience

OR

Bachelor's degree and 4 years of Staff Relations experience

OR

Associate's degree and 8 years of Staff Relations experience

OR

High School diploma/GED and 10 years of Staff Relations experience

Preferred Qualifications:
  • Ability to Work on site at one of Amgen's manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.
  • Strong Human Resources background with 4+ years of experience in Employee Relations
  • Experience advising on performance management, discipline, and involuntary terminations of employment
  • Knowledge and experience of employment laws and ER practices
  • Experience conducting internal HR investigations
  • Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
  • Strong judgment, discretion, and professionalism in handling complex and confidential matters.
  • Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
  • Flexible working hours due to needs of manufacturing shifts.


What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.


Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

About Amgen Inc

Amgen is a biotechnology company that develops and manufactures human therapeutics for various illnesses and diseases. The company is values-based and deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious diseases. They offer products for treating illness in the areas of oncology/hematology, cardiovascular, inflammation, bone health, nephrology, and neuroscience.

Amgen Inc Careers

Join the dynamic team at Amgen Inc, a biotechnology pioneer dedicated to discovering, developing, and delivering innovative human therapeutics. At Amgen, we offer more than just job opportunities; we invite you to be part of a culture of leadership, diversity, and innovation.

Work You’ll Do

At Amgen Inc, you will collaborate with some of the brightest minds in the industry, engaging in work that brings real solutions to patients worldwide. Our commitment to your career growth is evident in our professional development and leadership training programs designed to nurture your potential.

Innovate and Lead

Amgen Inc stands at the forefront of biotech innovation. Our team is constantly pushing the boundaries of science and technology. By joining us, you will contribute to a legacy of medical breakthroughs that improve the lives of millions.

Be Part of a Great Team

Amgen’s inclusive culture and commitment to diversity are integral to our success. We believe in empowering our employees with the skills and networking opportunities they need to thrive. Our team’s collaboration is the key to developing groundbreaking solutions.

Future-Proof Your Career

Amgen Inc offers a variety of career paths, from research and development to marketing and sales, providing near-limitless opportunities for advancement. Whether you are looking for a full-time position, an internship, or a leadership role, Amgen has a place for you. Our robust benefits package supports the well-being of our employees and their families, contributing to a fulfilling work-life balance.

Explore Job Opportunities

Discover the impact you can make with a career at Amgen Inc. We are hiring creative, curious, and motivated individuals ready to face challenges head-on. Explore our open positions that match your skills and interests.

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Interview and Resume Tips

Prepare for your future with Amgen Inc by utilizing our resources designed to enhance your interview skills and polish your resume. Our hiring process is designed to identify and attract professionals who are driven to make a difference.

Amgen Inc—Where Careers Grow

At Amgen Inc, we are committed to turning innovative science into value for patients. If you are passionate about joining a team that makes a difference, search Amgen jobs today and take the first step towards a fulfilling career.

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Join us at Amgen Inc, where your career can flourish in an environment of innovation, leadership, and growth.
Learn more about Amgen Inc
Size
24,200 employees
Market Cap
$141.2 billion
Industry
Net Income
$7.2 billion
Founded
1980
5 Year Trend
+2.5%
Revenue
$25.4 billion
NASDAQ

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