As an Illumina Staff Product Engineer, you will be responsible for the field health of Illumina's consumables. From vendors to customers, from development to high volume production, you will be responsible for working across the organization to improve consumable field performance to ensure customers are getting the best products on the market.
Responsibilities:- Work with Process Engineering, Quality, Suppliers and Customer Support to lead investigations and troubleshoot production line issues related to consumable performance
- Provide technical expertise and leadership to resolve issues
- Analyze production and QC data, and test results, issues reports, and lend technical guidance
- Provide analytical data support and product expertise for development teams
- Work with Quality and product groups to resolve quality and reliability problems with customers
- In conjunction with R&D, conduct controlled new product optimization tests (including DOEs) and experiments for release into production environment
- Drive product performance improvements with field performance monitoring and continuous improvement, investigation, leadership, and technical mentoring
- Assist in defining technical requirements for new products
- Provide feedback of information to process owners and lead teams to resolve quality issues
- Recommend and implement new QC techniques where needed
- Conduct risk assessments for design changes to on market products
- Collaborate with development teams and subject matter experts to find root cause for on market investigations
Required Background:- Strong background in molecular biology and biochemistry
- Hands-on experience with DNA and RNA library prep methods for NGS (next generation sequencing)
- Some experience with NGS, preferably with Illumina sequencing platforms
- Solid data analysis skills and a logical approach to problem solving
- High level computer data analysis and statistical knowledge
- Good interdepartmental communication and documentation skills
- Successful project management experience
- Experience in manufacturing support/sustaining and transferring products from R&D to production preferred
- Experience with Statistical Process Control and DOE techniques
- Experience with high volume manufacturing in a high-tech, high-volume consumables industry
- Experience with product development processes and project management
Education: - We typically require a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years of experience; or equivalent experience.
The estimated base salary range for the Staff Product Engineer - Consumables Systems Engineering - On Market role based in the United States of America is: $118,200 - $177,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long-term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.
