Superhuman

Staff Product Designer, Go Core

Superhuman • $232K — $330K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of product design experience with a strong track record of end-to-end ownership.
  • Hands-on experience with AI-native products, focusing on natural language interaction and multi-step workflows.
  • Strong skills in interaction and visual design, evidenced by polished layouts and micro-interactions.
  • Proven ability to use prototyping as a thinking tool to communicate ideas effectively.
  • Experience building or prototyping with AI-assisted tools like Figma, Cursor, or Claude Code.
  • Deep curiosity about AI, staying current with industry trends and experimenting with new tools.
  • Ability to influence strategy and raise quality across teams at a Staff level.

Responsibilities

  • Own the design of Go, facilitating user intent and collaboration with agents.
  • Evolve core chat and agent experiences to ensure simplicity and clarity.
  • Define how Go aids users in transitioning from intent to outcomes.
  • Use high-fidelity prototypes to explore new interaction and AI behavior models.
  • Deliver polished interfaces and intuitive interactions that bring AI behavior to life.
  • Collaborate with Product, Engineering, Research, and Content teams to shape product direction.

Benefits

  • Excellent health care coverage including medical, dental, vision, mental health, and fertility benefits.
  • Disability and life insurance options available.
  • 401(k) and RRSP matching contributions.
  • Paid parental leave for new parents.
  • 20 days of paid time off, 12 paid holidays, and two floating holidays per year.
  • Generous stipends for caregiving, pet care, wellness, and home office setup.
  • Annual professional development budget and growth opportunities.
Full Job Description
Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

The Opportunity

Superhuman Go is a proactive agent that helps people get work done. With Go, people can express their goals in natural language and work alongside agents that help turn that intent into real progress over time. As Superhuman grows into an AI-native productivity suite across Docs, Mail, and more, Go is the layer that helps people move from intention to execution-advancing ideas, producing useful outputs, and keeping momentum without constantly switching tools or contexts.

Go's superpower is that it works wherever people already work. It can be used on its own, inside Superhuman products, on desktop, or anywhere on the web. The Core team owns Go across all of these surfaces, making sure the experience feels consistent, capable, and reliable no matter where people use it.

As a Staff Product Designer on the Core team, you'll help design how people work with agents in practice. You'll shape how agentic work gets started, how it progresses over time, and how people stay oriented as the system helps move things forward. This is a highly leveraged role that sets the interaction model, quality bar, and long-term direction for Go, with a direct impact on how our users feel using Superhuman day to day.

In this role, you will:
  • End-to-end ownership: Own the design of Go, shaping how users express intent, collaborate with agents, and move work forward using natural language across standalone and embedded surfaces.
  • Core interactions & quality: Design and evolve core chat and agent experiences, holding a high bar for simplicity, clarity, and power across desktop, web, and in-product surfaces.
  • Design AI-native experiences: Define how Go helps users move from intent to outcomes, including making agent behavior clear and understandable so people know what the system is doing and why.
  • Prototyping as thinking: Use interactive, high-fidelity prototypes to explore new interaction models, motion, and AI behaviors, treating prototyping as a core part of how ideas take shape.
  • Design craft: Deliver polished interfaces, thoughtful micro-interactions, and animation that make advanced AI behavior feel intuitive, responsive, and alive.
  • Cross-functional collaboration: Partner closely with Product, Engineering, Research, and Content to shape direction, pressure-test ideas, and focus the team on foundational experiences that unlock meaningful user value.
Qualifications
  • 7+ years of product design experience, with a strong track record of owning complex, ambiguous problems end to end.
  • Hands-on experience designing AI-native products, especially products that involve natural language interaction or multi-step work.
  • Strong interaction and visual design skills, with clear evidence of craft across layout, motion, micro-interactions, and polish.
  • Excellence in using prototyping as a way of thinking, communicating ideas, and bringing interactions to life.
  • Experience prototyping or building with modern AI-assisted tools such as Cursor, Claude Code, Figma Make, or similar.
  • Deep curiosity about AI as a field, including hands-on exploration of new products, awareness of industry trends, and regular experimentation with emerging tools.
  • Ability to operate at a Staff level by setting direction, influencing strategy, and raising the quality bar across teams.
  • Ability to work independently, manage priorities across multiple efforts, collaborate effectively with partners, and stay effective in fast-moving environments.
Compensation and benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered "Zone 1".

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

Zone 1: $232,000- $330,000/year (USD)

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