Adobe Inc.

Staff Product Designer, Customer Experience Orchestration

Adobe Inc.$189K — $274K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product design experience, preferably in enterprise or AI product environments.
  • Strong interaction and visual design skills to create elegant and coherent experiences.
  • Fluency in AI prototyping tools, contributing through vibe-coding techniques.
  • Outstanding communication skills, with the ability to articulate design decisions effectively.
  • Experience leading design initiatives on complex products or platforms.

Responsibilities

  • Guide and mentor a team of designers in complex, cross-functional environments.
  • Collaborate closely with Product Management, Engineering, Research, and Marketing teams.
  • Design multi-surface AI experiences, balancing user-centered design with strategic vision.
  • Utilize AI prototyping as a primary communication tool, expressing ideas through rapid design iterations.
  • Continuously raise design standards by sharing expertise and mentoring team members.

Benefits

  • Flexible working hours and remote work options.
  • Opportunity for professional development and mentorship.
  • Access to the latest design and prototyping tools.
  • Collaborative work environment with cross-functional teams.
  • Involvement in defining cutting-edge user experience.
Full Job Description
The opportunity

Are you an experienced designer who uses AI prototyping tools to think, communicate, and push the work - and wants to apply that fluency to a problem space that's still being defined?

You may be a perfect fit for this role!

We're hiring a Staff Product Designer to join Customer Experience Orchestration (CXO) AI Foundation - our team crafting the agentic and hybrid UI experiences that power our enterprise customer ecosystem. Our portfolio spans the full stack of how enterprise customers engage with AI: the design-time tools, controls, and optimizations that practitioners use to compose the system, and the run-time surfaces where end customers experience it. Adobe Brand Concierge - a flagship product that crosses both layers - is one of the spaces this role will contribute to.

The role
  • As Staff Designer, guide and support a squad of designers working in complex, cross-functional product spaces.
  • Collaborate closely with partners in Product Management, Engineering, Research, and Marketing to help teams deliver thoughtful, scalable, and user-centered solutions.
  • Enjoy working through ambiguity, helping teams bring structure to complex problems, and nurturing environments where people can do their best work.
  • Balance attention to detail in the build phase with the longer north-star vision. You are comfortable contributing to our strategic direction, while remaining connected to quality execution.


What you'll do
  • Design across complex, multi-surface AI experiences. Contribute meaningfully to ongoing initiatives spanning conversational, agentic, and hybrid experiences - across both the practitioner-facing tools that configure and tune the system and the end-customer experiences they produce.
  • Use AI prototyping as a primary mode of communication. Our team prototypes constantly - not just to test ideas, but to express them. We use Claude Code, Cursor, ChatGPT, Figma, and whatever new tools earn their place in the workflow (we're always evaluating). Prototypes are how we make agentic behavior legible, bring partners along, and converge on direction faster than spec docs ever could.
  • Raise the craft bar. Bring strong interaction and visual design judgment. Mentor teammates through critique, pairing, and shared exploration of new patterns.
  • Stay close to the field. Agentic UX is being defined in real time - across Adobe and across the industry. Track what's working, bring back patterns worth borrowing, and help the team avoid the ones that aren't.


What you'll need to succeed
  • 8+ years of product design experience with a track record of shipping high-quality digital products at companies known for design excellence. Enterprise, platform, or AI product experience is a strong plus.
  • Exceptional craft in interaction design, visual design, and prototyping. You have the taste and rigor to make complex agentic experiences feel coherent and elegant rather than mechanical.
  • AI-prototyping fluency. Hands-on experience with AI prototyping (vibe-coding). Comfortable using prototypes to think, validate, and socialize - not just to demo finished work. Genuinely curious about new tools and willing to evaluate them on their merits.
  • Outstanding communication and storytelling. You explain decisions clearly to interested parties, technical partners, and business leaders- and you use prototypes as a core part of how you communicate.

Required Experience:
  • Experience crafting or leading work on complex products or platforms, particularly in enterprise environments.
  • Strong communication skills, with the ability to explain concepts to a variety of audiences.
  • Proven examples of AI/vibe-coded prototypes to solve real-world jobs to be done.
  • Curiosity about building!

Preferred Accessibility Design Skills:
  • Experience designing accessible and inclusive interfaces for people with disabilities.
  • Understanding of applying WCAG conformance criteria in design, specifically testing comps, wireframes, and prototypes for accessibility standards.
  • Accessibility certifications CPACC, WAS, CPWA, or ADS from the IAAP preferred.


Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $146,300 -- $274,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $189,400 - $274,300

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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