Guidewire Software

Staff Machine Learning Engineer

Guidewire Software$120K — $150K *
US-AnywhereRemote in Toronto, ON
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software development experience with a focus on ML and GenAI technologies.
  • Proven ability to leverage AI for innovation and productivity improvements.
  • Hands-on experience developing language-based solutions with LLMs.
  • Strong analytical and creative problem-solving skills.
  • Excellent communication skills for presenting complex ideas clearly.
  • Experience deploying models in cloud environments.

Responsibilities

  • Deliver AI/ML models from planning through deployment in a cloud environment.
  • Create AI-based prototypes and collaborate with stakeholders on results.
  • Train and tune models for optimal performance and readiness.
  • Integrate models into production systems, partnering with Engineering.
  • Work cross-functionally to innovate AI solutions for customer needs.
  • Conduct research on emerging AI technologies and industry trends.
  • Contribute to operational excellence and customer-centric innovation.

Benefits

  • Health, dental, and vision insurance.
  • Paid time off.
  • Company-sponsored retirement plan.
  • Eligibility for annual bonus plan, commissions, and long-term incentives.
Full Job Description
Summary
As a Senior Machine Learning Engineer, you will play a pivotal role in accelerating AI adoption and launching new, market-ready solutions. We are seeking a creative, analytical problem solver with deep expertise in ML and LLMs, who thrives in a fast-paced, evolving environment. Your work will directly impact Guidewire's mission to deliver innovative, customer-focused products and support our ambitious growth and operational goals.

Job Description

What you'll do
  • Deliver AI/ML models from initial planning through data sourcing, preparation, model building, training, and deployment in Guidewire's cloud environment, with a focus on leveraging open source models.
  • Create AI-based prototypes to evaluate model and design options, collaborating with internal stakeholders to analyze quality and relevance of results.
  • Train and tune models to optimize algorithmic outcomes and ensure robust, production-ready solutions.
  • Integrate models into production systems, partnering with Engineering to embed AI into product architecture.
  • Work cross-functionally to understand product needs and scope innovative AI solutions that address evolving customer requirements.
  • Conduct research into emerging AI models and technologies, staying connected to industry trends and best practices.
  • Contribute to Guidewire's wider mission by supporting operational excellence, transformative innovation, and customer-centricity in every project.
  • At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI-empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Required
  • Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
  • 5+ years of software development experience, with at least 3 years implementing ML and GenAI technologies with LangChain, RAG, Flare
  • Deep knowledge of data modeling and current ML/AI technologies, with hands-on experience developing language-based solutions using LLMs.
  • Highly analytical mindset with creative problem-solving skills and the ability to make decisions with evolving or ambiguous data.
  • Strong written and verbal communication skills, able to present complex ideas clearly.
  • Collaborative approach, thriving in cross-functional teams and startup-like environments where speed and agility are essential.
  • Experience deploying models in cloud environments and integrating them into production systems.
  • Preferred
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • Experience with open source ML frameworks and tools.
  • Familiarity with the insurance or financial technology sector.
The Canadian CAD base salary range for this full-time position is - . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire Software

Guidewire Software, Inc. provides software products for property and casualty insurers worldwide. The company offers Guidewire InsuranceSuite comprising Guidewire PolicyCenter, BillingCenter, and ClaimCenter applications. It also provides Guidewire InsuranceNow, a cloud-based platform, which offers policy, billing, and claims management functionality to insurers that prefer to subscribe to a cloud-based solution. In addition, the company offers Guidewire Underwriting Management, a cloud-based integrated business application; Guidewire Rating Management that enables insurers to address the pricing needs; Guidewire Reinsurance Management, a cloud-based application that helps insurers to manage their reinsurance activities; and Guidewire Client Data Management, a cloud-based application, which provides customer data management capabilities. Further, it provides Guidewire Product Content Management that provides software tools and standards-based line-of-business templates to introduce and modify products; Guidewire AppReader, a natural language processing tool; Guidewire ClaimCanvas, a claim fraud detection and investigation solution; Guidewire ClaimCenter Test Automation, a testing solution for ClaimCenter; Guidewire PolicyCenter Test Automation, a testing solution for PolicyCenter; and Guidewire DevConnect, a developer environment that offers tools to develop and support integration applications. Additionally, the company offers implementation and integration, maintenance support, and professional services, as well as Guidewire Live, a cloud-based analytics platform. It sells its products primarily through its direct sales force. The company was founded in 2001 and is headquartered in Foster City, California.
Learn more about Guidewire Software
Size
2,942 employees
Market Cap
$5 billion
Industry
Net Income
-$21.1 million
Founded
2001
5 Year Trend
+9.8%
Revenue
$761.6 million
NASDAQ

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