Role Scope- Run material incidents as incident commander, coordinating across detection, response, physical security, data center operations, legal, communications, and customers.
- Build the IR program: runbook standards, severity definitions, materiality methodology, evidence contracts, and post-incident review cadence.
- Define the agent-human contract for response: escalation criteria, evidence packages required from agents, and human-verdict feedback into agent quality.
- Design and operate the senior-IR on-call rotation (ack SLAs, escalation chain, fan-out logic) and remain an active senior incident commander inside it.
- Analyze incident trends to surface systemic risks and recurring root causes, and turn learnings into runbook, detection, or program improvements.
- Drive cross-functional remediation follow-through after every significant incident.
What We're Looking ForThe below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would.- You've been the incident commander on material security incidents, coordinating technical responders and business stakeholders under pressure.
- You've built IR program foundations: runbooks, severity and materiality definitions, evidence handling, post-incident review.
- You think in systems. You turn incident patterns into durable fixes across runbooks, detections, and process.
- You're fluent enough with agentic and LLM-assisted response to define how agents and human responders divide the work.
- You operate calmly as the senior voice in the room when critical infrastructure is under attack.
- Bonus: Incident command in cloud or hyperscale environments. Building an IR function from scratch. OT or physical-incident response. Agent-first response design.
Salary & Benefits- Competitive total compensation package (salary + equity)
- Retirement or pension plan, in line with local norms
- Health, dental, and vision insurance
- Generous PTO policy, in line with local norms
The base salary range for this position is $250,000 - $350,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.
We are committed to pay equity and transparency.
