staff engineerDepartment: Customer Success
Employment Type: Flexible
Location: US
Reporting To: Kovalchuk Mykola
Compensation: $144,793 - $179,290 / year
DescriptionCare Lumen | Remote (US Only) / Remote (Global)
Employment Type:
Full-time Employee / Part-time Employee / ContractorSalary Range:
$144,793 to $179,290About the RoleInsert 2-4 paragraphs describing the role's purpose, impact on the organization, who they'll report to, and key team dynamics. Use an engaging, conversational tone that reflects Care Lumen's cultureWhat You'll Do- Own the end-to-end technical architecture for the platform as we stabilize it and move it to the cloud.
- Harden the existing on-premise deployment - improve fault detection and observability for video-capture hardware and streaming (RTSP) feeds, feeding an OpenTelemetry-based observability stack (SigNoz).
- Design and lead the migration from on-premise NFS storage to a hosted AWS environment (EKS/S3), preserving the existing video processing and anonymization pipeline and defining a clean on-prem/cloud boundary.
- Produce the cloud architecture design and data-migration plan, and the infrastructure-as-code foundation (Terraform, Kubernetes) behind it.
- Set architectural direction the delivery team executes against, and document decisions well enough that they don't need you in every one.
- Work directly with the client's engineering leadership as the technical point of authority; surface risk and technical debt early and reshape the plan collaboratively when needed.
What's Required- Proven AWS solution architecture: EKS, S3, VPC, IAM, networking.
- Hands-on experience migrating production on-premise workloads to the cloud.
- Infrastructure as Code with Terraform, and production Kubernetes / container orchestration, Ansible, Swarm.
- Observability architecture: OpenTelemetry pipelines and metrics/traces/logs design (SigNoz, or equivalent such as Grafana/Prometheus/Tempo).
- Architectural fluency across a Django / React / Go stack.
- Strong design-documentation discipline; your deliverables set the direction a team builds on.
- Client-facing presence. You will hold technical direction with a customer CTO and their engineers.
What's Preferred
- Real-time video / streaming media infrastructure (RTSP, media pipelines, hardware encoders).
- Edge / on-premise device fleet management.
- Healthcare or clinical data governance (PHI handling, data-residency and customer-approval constraints).
- Ansible for on-premise host configuration.
Compensation & BenefitsThe expected total cash compensation for this role is market-driven, with an expected starting salary of
$144,793 to $179,290. Salary is ultimately determined based on a candidate's skills, expertise, and experience.
Care Lumen offers a robust and comprehensive benefits package including:
- Remote-first environment with company provided computer
- Thirteen paid holidays per year (average)
- Medical, dental and vision coverage with multiple levels of coverage
- HSA, FSA and Dependent Care accounts
- Short-term and Long-term disability
- Life and accidental death insurance
- Discounted voluntary benefits, such as additional life insurance
- Employee Assistance Program
- Paid Parental Leave
- Flexible vacation time
- 401(k) with employer matching and immediate vesting
Ready to Apply? 
