GovCIO is currently seeking a Cloud Infrastructure Engineer to support the transition of Digital Collection Services (DCS) from on-premises infrastructure to AWS GovCloud. The engineer will provide hands-on administration, configuration, troubleshooting, security, and operational support for the AWS infrastructure supporting large-scale evidentiary data and DCS applications.

The position requires strong AWS infrastructure experience, particularly with EC2, FSx ONTAP, IAM, networking, and CloudWatch, as well as the ability to operate in a hybrid AWS, Azure, and VA on-premises environment.

This position is fully remote located in the continental United States.

• Administer, configure, and troubleshoot AWS GovCloud infrastructure supporting DCS.

• Manage Amazon EC2, including Windows-based cloud servers.

• Configure and administer Amazon FSx for NetApp ONTAP storage environments.

• Manage Amazon S3 storage and associated cloud infrastructure.

• Configure and maintain AWS IAM roles, policies, and access controls.

• Configure and troubleshoot VPCs, security groups, firewall rules, ports, routing, and network connectivity.

• Implement and maintain CloudWatch monitoring, logging, and alerting.

• Support secure connectivity and data flows between AWS, Azure, and VA on-premises environments.

• Use AWS CLI and automation tools to support infrastructure administration and operational activities.

• Troubleshoot infrastructure, storage, network, connectivity, availability, and performance issues.

• Support cloud security and compliance requirements within the AWS GovCloud environment.

• Monitor infrastructure capacity, performance, availability, and operational health.

• Develop and maintain technical documentation, operational procedures, and troubleshooting runbooks.

• Coordinate with VA platform teams, AWS engineering teams, application teams, and other technical stakeholders.

• Support the transition from legacy on-premises infrastructure to sustainable cloud operations.

Required Skills and Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred and 12+ years of experience. Equivalent professional experience may be considered.

  • 5+ years of experience in cloud infrastructure engineering or systems engineering.
  • 3+ years of hands-on AWS administration experience.

• Experience working in AWS GovCloud or comparable regulated cloud environments.

• Hands-on experience administering Amazon EC2, including Windows Server environments.

• Hands-on experience with Amazon FSx for NetApp ONTAP.

• Experience managing Amazon S3 storage.

• Experience with AWS IAM, including roles, policies, permissions, and access controls.

• Experience with AWS VPCs, security groups, firewall rules, ports, routing, and network connectivity.

• Experience with Amazon CloudWatch for monitoring, logging, and alerting.

• Experience using AWS CLI for administration and automation.

• Experience supporting hybrid or multi-cloud environments, including AWS, Azure, and on-premises infrastructure.

• Knowledge of cloud security, access management, and compliance requirements.

• Experience troubleshooting cloud infrastructure, networking, storage, and performance issues.

• Experience developing technical documentation, procedures, and operational runbooks.

• Strong analytical, problem-solving, communication, and collaboration skills.

Clearance Required: Ability to obtain and maintain a Public Trust/Suitability clearance.

Preferred Skills and Experience

• AWS certification such as Solutions Architect or SysOps Administrator.

• Experience supporting FedRAMP or federal government cloud environments.

• Experience with NetApp ONTAP and SnapMirror.

• Experience with Azure administration.

• Experience with Infrastructure as Code tools such as Terraform or CloudFormation.

• Experience with DevOps or CI/CD practices.

• Experience supporting large-scale storage environments.