Frost Bank

Staff Engineer - Midrange

Frost Bank • $100K — $130K *
San Antonio, TX 78228In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, or relevant field; or equivalent experience
  • 6+ years' experience in diagnosing and resolving complex issues
  • 3+ years' experience with OpenShift cluster architecture
  • Strong experience in managing complex projects and engineering issues
  • Advanced knowledge in specific technologies like Microsoft 365 and Azure Active Directory
  • Familiarity with OpenShift/Kubernetes storage like PortWorx and GitOps practices

Responsibilities

  • Plan and implement OpenShift systems ensuring high availability and performance
  • Troubleshoot and resolve complex OpenShift issues to minimize downtime
  • Conduct root cause analysis and document strategies for continuous improvement
  • Collaborate on cross-functional projects supporting infrastructure and security
  • Develop automation tools for efficient provisioning and management
  • Lead enhancement projects to improve system performance and security
  • Take action with integrity and excellence to achieve beneficial outcomes

Benefits

  • Opportunity to lead technical efforts and collaborate with various departments
  • Emphasis on continuous improvement and personal professional growth
  • Engagement with complex, large-scale projects and systems
  • Supportive environment focused on innovation and communication
  • Chance to make significant impacts on enterprise-wide systems and applications
Full Job Description
Job Description

Who you are:

As a Staff Engineer - Midrange, you are our subject matter expert, leading technical efforts on OpenShift. You believe in effective communication and innovation and are excited to collaborate with others towards succeeding business objectives. Our Staff Engineers have a passion for people as they provide leadership and guidance to team members. You welcome a challenge and strive to continuously optimize system and program functionality with integrity, caring and excellence in mind.

What you'll do:
  • Plan, implement, configure, and support OpenShift systems and applications, ensuring high availability, performance, and alignment with enterprise standards
  • Respond to, troubleshoot, and resolve the most complex OpenShift issues and escalations to minimize downtime and restoring services efficiently
  • Perform root cause analysis and document resolution strategies, promoting continuous improvement and long-term stability
  • Collaborate with IT teams, management, and business units on cross-functional projects, supporting infrastructure, security, and large-scale outage recovery across OpenShift environments
  • Develop automation tools for provisioning, management, and security, increasing operational efficiency and ensuring repeatability in OpenShift environments
  • Identify and lead enhancement projects for systems and applications, driving improvements in performance, security, and scalability across the enterprise
  • Always take action with Integrity, Caring, and Excellence to achieve all-win outcomes


What you'll need:
  • Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent relevant experience
  • Advanced knowledge in independently diagnosing and resolving intricate issues across interconnected programs and systems, ability to develop and implement effective, innovative solutions, typically requiring a minimum of 6+ years of experience
  • 3+ years of experience with architecting, building, and supporting production OpenShift clusters
  • Extensive experience in managing complex project and solving advanced engineering related issues
  • Experience with project management methodologies
  • Strong knowledge in designing, analyzing, and optimizing complex systems or products
  • Advanced knowledge in specific engineering disciplines and technologies such as Microsoft 365 Technologies, Azure Active Directory
  • Ability to align engineering projects with organizational goals and contribute to strategic planning
  • Ability to lead technical teams and provide direction on complex technical issues
  • Experience with OpenShift/Kubernetes storage such as PortWorx
  • Experience with ArgoCD (GitOps) technology and best practices
  • Experience installing, maintaining, and upgrading Operators
  • Excellent written and verbal communication skills
  • Advanced experience in Microsoft Office applications


Additional Preferred Skills:
  • Master's degree in a relevant field
  • Red Hat Certified Engineer + OpenShift Specialization certifications
  • Red Hat Certified Architect (RHCA) certification

About Frost Bank

Frost Bank is a subsidiary of Cullen/Frost Bankers, Inc., a financial holding company, headquartered in San Antonio, Texas. The company provides a wide range of banking, investments, and insurance services to businesses and individuals in Texas. Frost Bank has over 130 branches across Texas and offers online banking services to its customers. The bank was founded in 1868 by Thomas Claiborne Frost and has been serving Texans for over 150 years.
Learn more about Frost Bank
Size
4,553 employees
Market Cap
$8.3 billion
Industry
Finance & Insurance
Net Income
$331.1 million
Founded
1973
5 Year Trend
+5.1%
NASDAQ
CFR
* Ladders Estimates

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