Job Title:
Staff Engineer II
Location:
Block 23
What you'll do:
As a Staff Engineer II you'll provide expertise in a suite of technical tools and products in a given domain to ensure solutions are safe, secure, compliant and reliable. You'll identify develop and support needs, as well as taking on design responsibilities supporting project tasks. AS the Staff Engineer, II, you'll facilitate dialogue and activities to ensure team collaboration including teams outside of your domain. You'll develop effective presentations and narratives for their teams.
Develop and maintain technical documentation, including system configurations and procedures while also ensuring compliance with IT policies, procedures, and industry standards. Develop desktop procedures when needed that others follow.
Architect PSTN connectivity strategies, including SIPtrunking, carrier integrations, and failover routing
Define dial plans, voice routing policies, emergency calling (E911), and compliance recording solutions
Reviews existing integration capabilities, automation options, and proposed solution designs for feasibility, cost,and functionality in coordination with internal departments
What you'll need:
7+ years of related experience IT App Support, IT Development, IT Networking, or similar field.
Bachelor's degree in related field required.
Advanced ability to see the big picture and align projects with organizational goals. Capable of leading and motivating cross-functional teams. Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level. Proficient in governance patterns tied to intake, technical reviews and architectural compliance.
Deep knowledge of Microsoft Teams Voice architecture, Direct Routing, PSTN technologies (SIP, ISDN, VoIP protocols), SBC platforms (AudioCodes, Ribbon, Oracle, etc.)
Familiaritywith,Conditional Access and Zero Trust principles, encryption standards (TLS, SRTP),audit and compliance frameworks relevant to financial institutions
Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
