ServiceNow

Staff Data Platform Software Engineer - Persistence

ServiceNow$176K — $308K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of software development experience with a Bachelor's; 5+ years with Master's; 3+ years with PhD; or equivalent work experience.
  • Proficiency in Java programming and strong data structures expertise.
  • Knowledge of concurrency and parallel programming concepts.
  • Experience with databases and data storage technologies.
  • Strong relational database experience handling large datasets.
  • Deep knowledge and hands-on experience with Kubernetes deployments.
  • Familiarity with distributed storage systems like S3 and Apache Iceberg.
  • Experience with AI-assisted development tools is a plus.

Responsibilities

  • Write highly scalable code using best practices for concurrency and memory utilization.
  • Contribute to data management strategies for scalability, efficiency, and security.
  • Collaborate with cross-functional teams on data initiatives.
  • Experiment with complex data challenges like data loss detection and recovery.
  • Champion organizational data best practices and security standards.
  • Monitor data performance and implement improvements.
  • Stay updated on the latest data storage technologies and management practices.
  • Foster innovation and continuous improvement within the team.

Benefits

  • Health plans including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations.
  • Flexible time away plan.
  • Family leave programs.
Full Job Description
Job Description

Position Overview:

ServiceNow is seeking a highly motivated and experienced Staff Software Engineer in Platform Persistence to solve complex problems in management of data lifecycles within the ServiceNow ecosystem. This pivotal role focuses on ensuring the efficient stewardship of data within our platform.

The Platform Persistence team is at the forefront of some of the most impactful projects, offering visibility to the executive leadership. As part of this team, you will play a crucial role in shaping the future of our platform's data architecture and ensuring that data is stored, retrieved, and managed efficiently.

In addition to traditional data management, this team will have a unique focus on telemetry and data visualization, making a substantial impact on how customer and platform data is utilized and presented.

What you get to do in this role:
  • Writing highly scalable code leveraging best practices on concurrency and memory utilization.
  • Contribute to data management strategies, ensuring scalability, efficiency, and security.
  • Collaborate with cross-functional teams to implement data-related initiatives.
  • Explore and experiment with challenging data problems including but not limited to data loss detection & recovery.
  • Champion data best practices and security standards across the organization.
  • Monitor and optimize data performance, troubleshooting and implementing improvements as needed.
  • Stay current with the latest data storage and management technologies, including distributed storage systems (S3, Apache Iceberg) and Kubernetes-based deployments.
  • Use AI tools to help solve challenging data and distributed systems problems at scale, applying sound judgment on guardrails and process for AI-led software development.
  • Fosters a culture of innovation and continuous improvement.


Qualifications

To Be Successful in this role you have:
  • 8+ years of software development experience with a Bachelor's degree; OR 5+ years with Master's degree; OR 3+ years with a PhD; OR equivalent work experience.
  • Proficiency in Java programming and strong expertise in data structures and algorithms.
  • Proficiency with concurrency and parallel programming concepts.
  • Working knowledge of databases, data modeling, and data storage technologies.
  • Strong relational database experience to handle large amount of data on relational systems.
  • Deep knowledge of Kubernetes and hands-on experience with Kubernetes service deployment is a strong plus.
  • Working knowledge of distributed storage systems such as S3 and Apache Iceberg.
  • Strong understanding of cloud-based and distributed systems.
  • Familiarity with ServiceNow platform is a plus.
  • Excellent problem-solving and communication skills.
  • Working knowledge of JavaScript is beneficial for cross-functional collaboration.
  • Experience with AI-assisted development tools and awareness of related guardrails/process is a plus.


For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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