Intuit Inc

Staff, AI & Technology Enablement Manager

Intuit Inc • $173K — $234K *
San Diego, CA 92154In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years in learning technology, operations, or EdTech with ownership of end-to-end systems
  • Hands-on experience building and deploying AI or automation systems in production
  • Direct experience with large language model APIs and prompt engineering
  • Experience managing agentic AI systems and multi-agent architectures
  • Proven ability to drive workflow adoption through peer proof and social enablement
  • Experience enabling non-technical teams to use AI tools independently
  • Strong cross-functional influence skills and stakeholder alignment
  • Bachelor's degree required; advanced degree preferred

Responsibilities

  • Audit workflows to identify automation opportunities and prioritize by business impact
  • Map learning production workflows to identify and eliminate friction
  • Design and implement workflow infrastructure for observable progress
  • Own PMO platform evaluation and lead transition from fragmented tooling by Q3 FY27
  • Design, deploy, and iterate AI agents for automation opportunities
  • Build and run an org-wide AI enablement program with various teams
  • Serve as internal AI subject matter expert on platform capabilities and governance
  • Assess and manage the technology stack, making build vs. buy decisions

Benefits

  • Potential for cash bonuses and equity rewards
  • Access to a competitive compensation package
  • Focus on pay-for-performance rewards approach
  • Regular pay comparisons across ethnicity and gender for fairness
Full Job Description
Join a newly formed team at Intuit building the operational infrastructure that powers Expert Excellence. As Staff, AI & Technology Enablement Manager you will own the technology and AI capability that makes the team faster, smarter, and more scalable. You will design and automate operational workflows, build and deploy AI agents that reduce manual overhead and increase delivery velocity, and serve as the AI subject matter expert across Expert Excellence - partnering with content, curriculum, and delivery teams to embed AI into the way work gets done. This is a hands-on builder role for someone who has deployed AI in production environments, knows how to drive adoption without mandate, and is energized by defining what an AI-native operations function looks like. You will work closely with senior leadership on org-wide AI strategy and have the mandate and the platform partnership to make it real.

Responsibilities
  • Audit workflows across Expert Excellence to identify automation opportunities and prioritize based on business impact
  • Map the learning production workflow - identifying where friction accumulates and where automation can eliminate it
  • Design and implement workflow infrastructure - routing logic, status visibility, and exception handling - so progress is observable without manual coordination overhead
  • Own the PMO platform evaluation and implementation - leading the transition from fragmented tooling by Q3 FY27
  • Design, deploy, and iterate AI agents that address the highest-value automation opportunities across Expert Excellence
  • Build and run an org-wide AI enablement program - partnering with content, curriculum, and delivery teams to embed AI into their workflows and enabling teams to work with greater speed and efficiency
  • Serve as Expert Excellence's internal AI subject matter expert - staying current on platform capabilities, governance guidance, and emerging agentic patterns
  • Assess, rationalize, and manage the technology stack - owning build vs. buy vs. configure decisions and vendor relationships


Qualifications

Required:
  • 7+ years in learning technology, operations, or EdTech with demonstrated ownership of end-to-end systems - not just features
  • Hands-on experience building and deploying AI or automation systems in production - real users, real adoption cycles, real measurement, not prototype-only
  • Direct production experience with large language model APIs - prompt engineering, knowledge base design, retrieval-augmented generation, structured output parsing, and trust model design
  • Experience designing and managing agentic AI systems - multi-agent architectures, human-in-the-loop approval patterns, audit trail design, and failure mode thinking
  • Demonstrated ability to drive workflow adoption without mandate - through peer proof, demonstrated usefulness, and social enablement infrastructure
  • Experience enabling a non-technical team to use AI tools independently - building the social and instructional layer alongside the technical one
  • Comfort operating in the gap between L&D, operations, and technical systems - able to translate between business stakeholders and technical partners, and willing to push back on both
  • Measurable track record of reducing operational friction through workflow redesign, automation, or platform consolidation - with before-and-after evidence
  • Strong cross-functional influence skills - experience bringing stakeholders across business functions into alignment on a shared problem before building a shared solution
  • Prior experience in a high-growth, high-ambiguity organization - comfortable building structure around chaos rather than waiting for it to resolve
  • Bachelor's degree required; advanced degree in learning design, instructional technology, information systems, or related field preferred

Preferred:
  • Lean, Six Sigma, or equivalent process improvement methodology applied in a learning, operations, or professional services context
  • Experience designing measurement systems that connect workflow signals to behavior-level outcomes - not activity metrics or completion rates
  • Familiarity with enterprise learning ecosystems - LMS/LXP platforms, HRIS integrations, xAPI/LRS patterns, and the data structures that connect them

Footer
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Mountain View: $188,000-$221,600

San Diego: $173,000-$203,000

New York: $180,000-$212,000

Atlanta/Charlotte/Dallas: $166,000-$195,700
The expected base pay range for this position is:
San Diego $173,000 - $234,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

Stay Connected

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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