SUMMARY

This role serves as the organization’s chief storyteller—responsible for shaping and elevating how the firm communicates its story internally and externally.

It leads the development of clear, compelling, and cohesive narratives that connect strategy, culture, leadership, and impact. Acting as a senior individual contributor within Communications & Content Strategy, this role translates complex business priorities into human-centered storytelling that resonates with diverse audiences, including partners, clients, media, investors, and industry stakeholders.

The role partners is an individual contributor role, reporting directly to the head of corporate communications. It will partner closely with senior leaders and communications teams to define and deliver enterprise-wide messaging and editorial direction. It ensures consistency of voice, clarity of message, and differentiation of the organization’s narrative across channels and platforms.

DUTIES & RESPONSIBILITIES

• Serves as the lead storyteller and editorial strategist for the organization, shaping a clear, consistent enterprise narrative across internal and external communications
• Translates complex business, industry, and organizational topics into clear, compelling, and accessible messaging for a broad range of audiences
• Develops high-impact content supporting executive communications, enterprise initiatives, thought leadership, brand positioning, and strategic announcements
• Establishes and evolves editorial standards, including tone, voice, and storytelling frameworks, to drive consistency and quality across the organization
• Ensures alignment of messaging across functions, business units, and geographies to support a cohesive and differentiated organizational narrative [
• Identifies opportunities to connect stories across channels and audiences, strengthening narrative continuity and engagement
• Partners closely with senior leaders, communications teams, and subject matter experts to shape messaging, positioning, and storytelling approach
• Elevates the quality and impact of communications by ensuring content is clear, consistent, and audience-focused
• Provides editorial guidance and coaching to communicators across the enterprise to strengthen storytelling capabilities
• Maintains awareness of industry trends, business priorities, and audience expectations to inform messaging and ensure relevance

KNOWLEDGE / SKILLS

• Deep expertise in writing, editing, and narrative development, with the ability to translate complex topics into clear, compelling stories
• Strong editorial judgment, with a clear point of view on voice, tone, and brand positioning
• Ability to move seamlessly between strategic narrative development and precise, high-quality writing
• Proven capability to develop engaging content across formats, including executive messaging, articles, scripts, and thought leadership
• Strong executive presence and ability to influence and advise senior leaders on messaging and positioning  
• Ability to operate effectively in a matrixed organization, building alignment across stakeholders
• Strong collaboration skills and ability to connect work across teams to drive a unified narrative
• Curiosity and awareness of industry trends and emerging topics, with the ability to translate insights into relevant storytelling

EDUCATION / EXPERIENCE

• 10+ years of experience in communications, journalism, content strategy, or a related field
• Demonstrated experience developing enterprise-level messaging and executive communications
• Proven ability to translate complex business and industry topics into clear, engaging, and impactful content
• Experience working closely with senior executives and cross-functional partners
• Bachelor’s degree in Communications, Journalism, Marketing, or related field preferred

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.