Sr. Workflow Manager

Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience supporting Executive-level personnel in complex environments.
  • Bachelor's degree required.
  • Experience in correspondence management and document drafting for senior leadership.
  • Strong knowledge of records management practices with skills in process improvement.
  • Excellent communication skills for effective stakeholder interaction.
  • Exceptional organizational skills and proficiency in CATMS required.
  • Active TS/SCI clearance.

Responsibilities

  • Ensure accuracy and timely progression of correspondence packages and reports.
  • Anticipate needs and manage competing priorities for seamless workflow.
  • Monitor and manage the Correspondence and Task Management System (CATMS).
  • Drive timely completion of actions through proactive follow-up and coordination.
  • Communicate senior leadership decisions and document them appropriately.
  • Maintain and improve correspondence control systems for all document types.
  • Provide administrative support, including calendar coordination and routine reporting.

Benefits

  • Health insurance options available.
  • Flexible spending accounts offered.
  • Health savings accounts provided.
  • Retirement savings plans available.
  • Life and disability insurance programs included.
  • Paid and unpaid time off options available.
Full Job Description
Overview

The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of War, Federal Civilian, and international markets. JOID provides a diverse portfolio of analytical and programmatic capabilities to help our customers make informed decisions on their most challenging issues.

 

The Acquisition and Technology Analysis Group within JOID specializes in the application of multi-disciplinary analytic skills to support multiple clients within the Department of War (DoW). These clients include the Office of the Under Secretary of War for Research and Engineering (OUSW(R&E)), Office of the Under Secretary of War for Acquisition and Sustainment (OUSW(A&S)), DARPA, the Joint Staff, and USINDOPACOM.  SPA provides critical decision support to enabling and executing a strategy of technological superiority and enabling the delivery and sustainment of secure, resilient, and preeminent capabilities to the warfighter quickly and cost effectively. Our team of experienced military, technical, and operations research analysts is skilled in evaluating military problems, identifying the driving factors, devising innovative approaches, collecting applicable data, developing necessary software tools, and performing thorough and timely assessments to inform technology and acquisition governance decisions to ensure U.S. military forces retain military superiority in the future.

 

We have an immediate need for a Sr. Workflow Manager to provide onsite support out of the Pentagon.

Responsibilities

We are seeking a proactive, detailoriented Sr. Workflow Manager to deliver exceptional support to executive leaders in a fastpaced, dynamic environment. Will be responsible for ensuring the accuracy, completeness, and timely progression of correspondence packages, reports, and taskings across the organization. Anticipate needs, manage competing priorities, and maintain seamless workflow continuity with minimal oversight. Provide high-quality workflow management support to senior executives, ensuring all taskings, correspondence, and decision products meet required standards and deadlines. Monitor and expertly managing the Correspondence and Task Management System (CATMS) to route, track, coordinate, and reconcile actions across multiple classification levels. Drive timely completion of all assigned actions through proactive followup, coordination with Action Officers, and early identification of issues or delays. Communicate senior leadership decisions effectively and ensure they are captured, routed, and documented appropriately across the organization. Maintain and improve correspondence control systems for both classified and unclassified documents. Support the development, implementation, and upkeep of records management policies, including ongoing transition to a modern electronic records environment. Provide high-level administrative and workflow support to senior staff, including calendar coordination, information synthesis, and routine reporting. Operate effectively under pressure while managing multiple, simultaneous actions in a hightempo, collaborative environment. Exercise sound judgment and discretion in handling sensitive and timecritical information.

Qualifications

Required:

  • 10+ years of recent and relevant experience providing high-quality support to Executive-level personnel in fast-paced and complex environments.
  • Bachelors degree.
  • Proven experience in correspondence management and coordination, with a focus on drafting and reviewing documents for senior leadership.
  • Strong knowledge of records management practices and demonstrated skills in training and process improvement.
  • Excellent communication and interpersonal skills with the ability to interact effectively with diverse stakeholders, including senior leadership and external organizations.
  • Strong initiative, exceptional organizational skills, and high proficiency in CATMS.
  • Active TS/SCI clearance.
  • Able to work fully onsite based on client needs.

Desired:

  • Experience working within the DoD or familiarity with military protocols, policies, and operations.
  • Proficiency with office automation tools and project management software, enhancing the efficiency and effectiveness of documentation and task tracking.
  • Familiarity with National Archives and Records Administration (NARA) requirements for records management.

At SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc.

 

Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. VA Pay Transparency Salary range: $115k-$145K

Pay Range InformationAt SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc. Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. Virginia, Pay Transparency Salary range: USD $115,000.00/Yr. - USD $145,000.00/Yr.

About Systems Planning And Analysis, Inc.

Systems Planning And Analysis, Inc. Careers

Joining Systems Planning And Analysis, Inc. presents an unparalleled opportunity to advance a career in a leading-edge professional environment that is committed to innovation and leadership. This company is renowned for its strategic role in providing integral analysis and planning solutions across various sectors.

Explore Job Opportunities

Systems Planning And Analysis, Inc. offers a variety of job opportunities that cater to a range of skills and experiences. Whether one is a seasoned professional or a recent graduate, there is a position that can fit one's career aspirations and expertise. The company values diversity and strives to create an inclusive culture where every team member can thrive.

Internship Programs

For those starting their career journey, Systems Planning And Analysis, Inc. provides robust internship programs designed to foster growth, enhance skills, and offer real-world experience in a supportive and dynamic environment. Internships are a stepping stone to full-time employment and offer invaluable networking opportunities within the company.

Professional Growth and Development

Commitment to professional growth is a cornerstone of Systems Planning And Analysis, Inc. Employees are encouraged to pursue continuous improvement through various training programs, including leadership development and diversity training. The company supports career advancement with resources and tools that help individuals expand their knowledge and take on new challenges.

Benefits and Culture

Systems Planning And Analysis, Inc. is dedicated to supporting its employees with comprehensive benefits designed to promote a healthy work-life balance. The benefits package includes health, dental, and vision insurance, as well as competitive retirement plans. The company culture is built on a foundation of respect and integrity, fostering an environment where innovation and collaboration are paramount.

Hiring Process

The hiring process at Systems Planning And Analysis, Inc. is designed to be transparent and efficient. Candidates can expect a thorough interview process where they can showcase their skills and learn more about the company's operations and values. Interested candidates are encouraged to submit a detailed resume and cover letter through the Systems Planning And Analysis, Inc. careers page.

Networking and Career Opportunities

Systems Planning And Analysis, Inc. actively encourages its employees to engage in networking within the industry to enhance their career prospects. Regular company events and professional meet-ups provide platforms for employees to connect with industry leaders and peers.

Join the Team

Systems Planning And Analysis, Inc. is continuously searching for passionate, curious, and innovative team players who are ready to make a significant impact. Explore the open positions that match your skills and interests on the Systems Planning And Analysis, Inc. jobs portal.

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