Sr. VIP Relationship Manager, US

OKX$178K — $214K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or related field, or equivalent experience
  • Fluency in English
  • 6+ years of VIP business development experience in crypto, finance, or trading
  • Strong analytical skills for interpreting market data
  • Exceptional communication and negotiation skills
  • Goal-oriented mindset focused on target achievement
  • In-depth understanding of US financial market dynamics and regulations

Responsibilities

  • Maximize revenue by onboarding and retaining VIP clients
  • Formulate an AUM strategy and optimize revenue based on OKX's US product offering
  • Collaborate with local executive leadership to guide company strategy
  • Lead partnership efforts by identifying and negotiating with key partners
  • Manage relationships with high net worth individuals and key clients for positive experiences
  • Build long-lasting client relationships for referrals and new business opportunities
  • Proactively manage accounts and communicate with clients about any issues
  • Act as a brand ambassador, promoting the OKX value proposition

Benefits

  • Competitive total compensation package
  • Learning and development programs with education subsidies
  • Various team building activities and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and their dependents
  • Additional perks revealed during the hiring process
Full Job Description
About the Opportunity

We are looking for a dedicated and proactive Sr. VIP Relationship Manager to join our US Strategic Markets team. As a Sr. VIP Relationship Manager, you will play a key role in expanding our base of VIP clients in the US. This role is focused on high net worth individuals, family offices and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which on the other hand focuses on larger professional, enterprise and institutional clients.

What You'll Be Doing

  • Primary goal: maximize revenue in the region through onboarding and retention of VIP clients
  • Formulate an AUM strategy and revenue optimization based on the product offering of OKX in the US
  • Work closely with the local executive leadership team to contribute to the overall strategic direction of the company
  • Lead our partnership work in the US through identifying the right partners to work with plus executing any partnership negotiations
  • Manage relationships with high net worth individuals and key clients in the US ensuring positive customer experience
  • Build long lasting client relationships to obtain referrals and new sales channels - origination of new prospective clients
  • Proactive account management, work with operations to inform clients of potential roadblocks - frozen accounts, EDD etc.
  • Be a brand ambassador, ensuring customers are fully aware of the OKX value proposition.


What We Look For In You

  • Bachelor's degree in Business or a related field (or equivalent years of experience)
  • Fluency in English
  • 6+ years of experience in VIP business development within the crypto, private banking, finance or trading industry
  • Strong analytical skills and ability to interpret market data to drive strategic decisions
  • Exceptional communication and negotiation abilities
  • Goal-oriented mindset, with a focus on achieving and exceeding targets
  • In-depth understanding of financial market dynamics and regulations in the US region


Nice to Haves

  • Experience working across time zones and cross-cultural teams
  • Bonus points if you have previously worked at a crypto exchange!
  • Passionate about blockchain technology and the crypto payments space


Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependents
  • More that we love to tell you along the process!


  • The salary range for this position is $178,888 to 214,666
  • The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.


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Join OKX's market-leading team to assist some of the most sophisticated and forward-thinking traders in mastering the fast-paced world of cryptocurrency trading and investment. Transform the landscape of digital finance with the brightest minds at OKX, where innovation meets deep industry expertise in a culture of diversity and leadership. Lead from a unique position in the marketplace, at the nexus of technology, financial expertise, and digital innovation. Work with a global team of business and technology advisors to help clients and the company navigate through the complexities of digital finance. Collaborate with a dedicated group of professionals in an environment where career growth and opportunities are abundant.

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