FSS Overview: Are you ready to be a pivotal force in Advancing Health Outcomes For All®? Join the Financial Services and Solutions (FSS) organization, where our focus is being a strategic business partner who creates value, provides efficiency, and ensures compliance for McKesson. In FSS, you'll gain exposure to all McKesson businesses while growing as a finance or data management professional and fostering collaborative relationships with internal and external customers. Our high employee engagement scores reflect a vibrant and diverse workplace where your contributions have a tangible impact on the enterprise. If you're passionate about making a real difference and want to be part of a dedicated team that values professional growth, FSS is the place for you. Join us and energize your career with endless opportunities!
The right candidate to join our FSS team can demonstrate the following competencies: embrace digital transformation, diverse and inclusive collaboration, strategic and analytical thinking, adaptability and growth mindset, and clear and impactful communication.
Role Summary:
The
Sr. Transformation Manager owns FSS Academy end-to-end and is accountable for its strategy, experience design, content portfolio, delivery, communications, stakeholder engagement, and impact measurement. The role positions FSS Academy as a primary vehicle for FSS Transformation training and communication, translating transformation priorities into clear, relevant, and measurable learning experiences for FSS audiences.
As part of this team, you'll play a key role in bringing strategy to life, partnering closely with L&D peers and leadership to translate priorities into engaging, scalable learning solutions that make a measurable impact.
This position focuses on execution, innovation, and continuous improvement of learning experiences, with a strong emphasis on AI-enabled processes and digital learning, helping shape not just what FSS capabilities look like today, but where they are going next.
1. Product Strategy and Roadmap
- Own FSS Academy vision, strategy, roadmap, and governance aligned to FSS priorities and transformation goals.
- Identify capability gaps, learner needs, and growth opportunities through stakeholder insights, data, and market trends.
- Prioritize the FSS Academy portfolio and investments based on business value, learner impact, and strategic outcomes.
2. Learning Experience and Portfolio Design
- Design the end-to-end FSS Academy experience, including learning pathways, programs, resources, and communications.
- Translate business and transformation priorities into scalable learning solutions and product requirements.
- Ensure FSS Academy offerings are learner-centered, accessible, and aligned to business outcomes.
3. Transformation Enablement and Executive Engagement
- Position FSS Academy as the primary channel for transformation learning, adoption, and communication.
- Translate complex transformation priorities into engaging learning journeys, communications, and leadership resources.
- Present Academy strategy, performance, and recommendations to senior leaders while building alignment across stakeholders.
4. Product Delivery and End-to-End Operations
- Lead FSS Academy launches and adoption strategies that drive awareness, engagement, and action.
- Partner with FSS L&D peers to deliver integrated, high-quality learning solutions.
- Oversee FSS Academy operations, governance, communications, and continuous process improvement.
5. Measurement, Insights, and Continuous Improvement
- Define success metrics and measure FSS Academy impact across engagement, adoption, capability growth, and business outcomes.
- Leverage data, dashboards, and stakeholder feedback to inform priorities and decision-making.
- Evaluate portfolio performance and drive continuous improvement through actionable insights and recommendations.
General Responsibilities- Cultivates and maintains a diverse and inclusive culture, encouraging healthy debate from multiple perspectives
- Collaborate and grow strong relationships with internal and external stakeholders including BU Finance Leaders, Compliance, Procurement, Legal and Finance teams
- Build and train high performing teams while role modeling I2CARE and ILEAD behaviors.
- Drive operational maturity by identifying automation and self-service capabilities with a focus on enterprise-oriented solutions
- Work well in a high-pressure environment, ensuring that work is completed in an accurate and timely fashion
Minimum Job Qualifications (Knowledge, Skills, & Abilities):Education/Training
- Degree, or equivalent experience
- Familiarity with ADDIE or SAM learning frameworks and/or other similar methodologies is a plus
Business Experience
- Proven experience (at least 3 years) in specific roles/experiences needed
- Experience owning a product, platform, portfolio, academy, or enterprise learning experience through the full lifecycle.
- Experience presenting strategies, recommendations, and performance insights to senior leaders.
- Experience defining metrics, interpreting data, and using insights to guide priorities and improve outcomes.
- Experience applying instructional design methodologies and working with authoring tools like Articulate, Adobe Captivate, Ceros, or similar.
- Experience leveraging AI tools in content development, instructional design, or learning technology with a working knowledge of generative AI, prompt engineering, and emerging agentic AI capabilities.
- Experience managing or working on small matrixed teams and experience leading projects across functional boundaries
- Resourceful, with an innovative and entrepreneurial mindset
Critical Skills
- Digital Transformation & Process Design: Demonstrates digital fluency and scales tech-enabled processes to reimagine how work flows across people, systems, and controls.
- Decision Intelligence: Turns data and digitally-enabled insights into clear decisions that advance business priorities and enterprise outcomes.
- Business Partnership: Builds trusted relationships and use finance expertise and judgment to align priorities and move work forward.
- Change Leadership & Growth Mindset: Leads through ambiguity, adapts quickly, and translates transformation into practical action.
- Human + AI Workforce Collaboration: Orchestrates people, technology, and automation, knowing where human judgment adds value while leveraging the scale of digital work.
- Communication & Presence: Communicates complex ideas simply, using storytelling and data to convey messages, creates alignment and drives work forward.
- Entrepreneurial Mindset: Takes ownership of problems, challenges legacy ways of working, and seeks out opportunities to create value for future business needs.
- Advanced writing, storyboarding, and verbal communication skills.
- Polished presentation and visual design skills.
- Proven track record of results as a Change Manager/Leader (stakeholder engagement, communications, training, change agent network) or project manager.
- Ability to understand and identify the connections between skillsets and strategic objectives.
- Ability to think through, organize, and lead multiple projects and tasks concurrently.
- Ability to facilitate and communicate effectively in a hybrid environment.
Working Conditions:Environment (Office, warehouse, etc.) -
- Traditional office environment
- Travel 10%
Physical Requirements (Lifting, standing, etc.) -
- Large percent of time performing computer-based work is required.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position$112,700 - $187,800
