Exelon Corporation

Sr Trans Ops Support Specialist

Exelon Corporation • $101K — $139K *
Kennett Square, PA 19348In-Person
Energy & Utilities
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Education or related field with 4-7 years of relevant experience; or 6-9 years of experience in lieu of degree.
  • Strong written, verbal communication, and presentation skills.
  • Proficient in using computer systems and business applications.
  • Exceptional observation, evaluation, coaching, and feedback abilities.
  • Demonstrated teamwork and effective interpersonal skills.

Responsibilities

  • Deliver technical training content for new hires and existing employees to ensure compliance with safety procedures.
  • Design, develop, and maintain complex training materials using a systematic training approach.
  • Maintain Transmission System Operations procedures and manuals for daily operations and emergencies.
  • Facilitate training drills with Regional Transmission Organizations and other stakeholders.
  • Support regulatory compliance training for PJM, NERC, and FERC certifications.

Benefits

  • 401(k) match and annual company contribution.
  • Comprehensive medical, dental, and vision insurance.
  • Life and disability insurance.
  • Generous paid time off, including vacation, sick days, and parental leave.
  • Wellness programs like tuition reimbursement and fitness reimbursement.
Full Job Description
Primary Purpose

The Sr Ops Support Specialist is a content expert and/or training process expert who develops and delivers training that integrates business processes and systems with skills and knowledge required for employees to safely and effectively perform job duties. They assess the organization to identify areas that require training to reinforce business process, skills and/or knowledge and provide coaching and guidance to SME Adjunct Instructors. The Sr Ops Support Specialist supports the training programs and regulatory compliance requirements for both Initial and Continuing Education training, ensuring that all control room personnel achieve and maintain their required certifications with PJM and NERC. They support the Initial Qualification program that each new hire must pass to be qualified as a system operator. The Sr Ops Support Specialist supports training drills with external stakeholders, Exelon organizations and regulatory agencies (PJM, NERC & FERC). The Sr Ops Support Specialist supports the Management Model for the organization and reviews procedures that are used by the organization to operate the system in a safe and reliable manner on a day-to-day basis in normal and emergency situations. Note: Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday). This position must sit out of our Lombard - IL, Kennett Square - PA or Baltimore - MD office. This position is not eligible for relocation assistance.

Primary Duties

  • Deliver Technical Training content required for new hire and incumbent employees to perform job duties safely and in accordance with COMPANY procedures and fundamentals.
  • Design, develop and maintain complex technical training materials utilizing the systematic approach to training from the analysis phase through evaluation
  • Maintain the Transmission System Operations procedures, manuals and guides that govern the day-to-day operations of the system in normal and emergency situations.
  • Support training drills that involve Regional Transmission Organizations

Job Scope

The Sr Ops Support Specialist is responsible for timely development and delivery of Transmission System Operations initial and continuing education training programs and support of the operator qualification and certification program. The Sr Ops Support Specialist is responsible for the supporting the Management Model Policies, Programs and Procedures that govern the day-to-day normal operations and the emergency operations used by the control room. The Sr Ops Support Specialist actions have a significant and direct impact on transmission system reliability and public and employee safety. The Sr Ops Support Specialist has direct interaction with internal and external customers such as: Regional Transmission Organizations ("RTO"), Interconnected Transmission Companies, Interconnected Generating Companies, Interconnected Customers, North American Transmission Forum (NATF), Exelon organizations and regulatory agencies (PJM, NERC & FERC).

Minimum Qualifications

  • Bachelor's degree in Business, Education or related AND 4-7 years related business experience, or in lieu of Bachelor's degree, a minimum of 6-9 years relevant business experience is required.
  • Demonstrated written, verbal communications and presentation skills
  • Knowledge and use of computer systems and business applications
  • Strong observation, evaluation, coaching and feedback skills
  • Demonstrated teamwork and strong interpersonal skills

Preferred Qualifications

  • Experience as a trainer in adult training situations

Benefits

  • Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $101,600.00/Yr. - $139,700.00/Yr.
  • Annual Bonus for eligible positions: 15%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

About Exelon Corporation

Exelon Corporation is an American energy producer, trader, and distributor. The company provides services for energy generation businesses in the United States. The company owns, contracts, and invests in electric generating facilities such as nuclear, fossil, and hydroelectric generation facilities, as well as wind and solar facilities. It is also involved in the wholesale and retail customer supply of electric and natural gas products and services including renewable energy products, risk management services, natural gas exploration, and production activities. In addition, the company is engaged in the purchase and regulated retail sale of electricity and the provision of distribution and transmission services in northern Illinois, southeastern Pennsylvania, and central Maryland. It is also involved in the purchase and regulated retail sale of natural gases and the provision of distribution services in the Pennsylvania counties surrounding the City of Philadelphia, as well as in central Maryland including the City of Baltimore. Exelon Corporation operates through nine segments: Mid-Atlantic, Midwest, New England, New York, ERCOT, other regions, ComEd, PECO, and BGE. It sells electricity, natural gases, and other related products and solutions to various customers including distribution utilities, municipalities, and cooperatives, as well as to commercial, industrial, governmental, and residential customers. Founded in 1887, Exelon Corporation is headquartered in Chicago, Illinois.

Exelon Corporation Careers

Join the dynamic team at Exelon Corporation, a leader in the energy industry, where innovation, leadership, and professional growth are at the forefront of our operations. As one of the largest electric utility companies in the United States, Exelon offers unparalleled job opportunities and a commitment to diversity and sustainability that sets us apart.

Work You’ll Do

At Exelon, we empower our employees to excel in their careers by fostering an environment of continuous innovation and growth. Our diverse team of professionals is dedicated to shaping the future of energy with cutting-edge technologies and sustainable practices.

Explore Career Paths

Whether you're a seasoned professional or a recent graduate, Exelon has a variety of career paths to suit your skills and ambitions. From engineering to customer service, each position offers the chance to make a significant impact.

Internship Programs

Kickstart your career with an Exelon internship. Our programs provide invaluable industry experience and a chance to network with leaders in the field. Interns at Exelon are crucial team members, working on projects that advance both their careers and our company’s goals.

Professional Development

Invest in your future with Exelon’s robust professional development programs. We offer leadership training, skills enhancement workshops, and continuous learning opportunities that promote career advancement and personal growth.

Benefits and Culture

Exelon is committed to providing a supportive work environment with benefits that enhance the lives of our employees and their families. Our culture is built on respect, integrity, and inclusion, where every team member’s contribution is valued.

Join Our Team

Discover the opportunities that await at Exelon Corporation. We are actively hiring and looking for talented individuals who are passionate about building a sustainable future.

Search Exelon Jobs

Find open positions that match your skills and interests. We seek curious, innovative, and solution-driven team players.

Prepare for Your Interview

Stand out in your interview with Exelon by tailoring your resume to highlight relevant experience and skills. Our hiring process is designed to identify and attract professionals who are ready to lead and inspire.

Stay Connected

Keep up to date with the latest at Exelon Corporation by following our careers blog. Gain insider perspectives and industry-leading insights that you can apply to your professional life.

Networking and Career Growth

At Exelon, your career development is enhanced by our commitment to networking and mentorship. Connect with colleagues and leaders who can help guide your career path and open doors to new opportunities.

Diversity and Inclusion

We pride ourselves on fostering an inclusive workplace where diverse perspectives are celebrated. Exelon’s commitment to diversity training ensures that all employees have the opportunity to thrive. Join Exelon Corporation today and be part of a team that is dedicated to innovation, leadership, and the future of energy. Explore job opportunities and embark on a rewarding career path that offers growth, stability, and a chance to make a difference.
Learn more about Exelon Corporation
Size
31,518 employees
Market Cap
$42.3 billion
Industry
Energy & Utilities
Net Income
$1.9 billion
Founded
2000
5 Year Trend
+3%
Revenue
$33 billion
NASDAQ
EXC
* Ladders Estimates

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