Amazon

Sr. TPM - SF Agentic AI, Amazon Business GTM Sales Technology

Amazon$148K — $201K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of technical product or program management experience
  • 7+ years of experience working closely with engineering teams
  • 5+ years of experience in technical program management with software engineering teams
  • Proven track record in managing cross-functional teams, processes, and release schedules
  • Experience with Salesforce or CRM development and integrations

Responsibilities

  • Own end-to-end delivery of Salesforce Agentic AI programs, from design through post-launch.
  • Drive cross-functional alignment across Engineering, Science, data, and external vendors for AI-powered features.
  • Translate business requirements into detailed technical execution plans while managing dependencies and risks.
  • Evaluate integration architectures and resolve technical blockers to ensure timely delivery.
  • Collaborate with Product and Engineering to define priorities and manage delivery timelines.
  • Lead post-launch operations, including retrospect and metric monitoring to validate outcomes.

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription, life insurance)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Access to mental health support and Employee Assistance Programs (EAP)
Full Job Description
Amazon Business Go-To-Market Operations (GTMO) organization is building the next generation of AI-powered sales technology. As a Technical Program Manager for Salesforce Agentic AI, you will own delivery of GenAI and agentic automation programs that directly impact how 1000+ sales professionals work - saving hundreds of thousands of hours annually and enabling hundreds of millions in GMS through intelligent agentic automation.

This is a deeply technical, high-ownership role at the intersection of Salesforce platform engineering, agentic AI, and enterprise-scale program delivery. You will drive programs spanning Conversation Intelligence, AgentForce automation, platform integrations, and global expansion - coordinating across SalesTech, Science/Data Engineering, Product Management, and Business Stakeholders.

Key job responsibilities

- Own end-to-end delivery of Salesforce Agentic AI programs - including Conversation Intelligence, GenAI-powered opportunity management, prospecting automation, and Agentic integrations - from design through post-launch

- Drive cross-functional alignment across Engineering, Science, data and external vendors to deliver AI-powered features.

- Translate business requirements into detailed technical execution plans, managing dependencies, risks, and trade-offs across 10+ concurrent workstreams

- Evaluate integration architectures for Agentforce, AWS AgentCore, MCP-based platforms, and enterprise AI tooling; identify and resolve technical blockers before they impact delivery

- Partner with Product and Engineering to define sprint priorities, manage staggered delivery timelines, and maintain transparent status reporting for senior stakeholders

- Lead post-launch operations including retrospectives, operational runbooks, and 30-60 day metric monitoring to validate outcomes such as time savings, GMS impact, and adoption targets

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- Experience in Salesforce or any CRM development and Integrations

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

- Experience developing, deploying and managing AI products at scale

- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 148,700.00 - 201,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Information Technology Jobs

Find similar Sr. TPM - SF Agentic AI, Amazon Business GTM Sales Technology jobs: