Sr. Technical Program Manager

Independence Pet Group

$120K — $145K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 7+ years of experience in leading complex technical programs
  • Ability to translate executive strategy into actionable delivery plans
  • Strong understanding of program governance and risk management
  • Experience working with various teams: product, technology, finance, and more
  • Ability to navigate sensitive stakeholder dynamics
  • Familiarity with Agile and other project delivery models
  • Proficiency in portfolio/project management tools like ADO, Jira, or similar

Responsibilities

  • Establish integrated program plans and roadmaps for complex initiatives
  • Serve as an execution partner to convert executive priorities into actionable workstreams
  • Lead intake and prioritization of initiatives across teams
  • Coordinate cross-functional teams and manage dependencies
  • Translate business objectives into clear deliverables and implementation plans
  • Identify and manage program risks and blockers, providing options to leadership
  • Prepare executive-ready status reports and governance materials

Benefits

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On-the-job training and skills development
  • Employee Assistance Program (EAP)
Full Job Description
Job Summary:

IPG is seeking a Sr. Technical Program Manager.The Sr. Technical Program Manager is responsible for leading enterprise-level technical programs and portfolio execution efforts that span business, product, technology, data, analytics, operations, finance, legal/compliance, and external partners. Serves as a senior execution partner to Portfolio Execution leadership by translating strategy into sequenced delivery plans, driving cross-functional alignment, managing intake, prioritization, governance, and escalation, surfacing risks and tradeoffs, and ensuring complex initiatives move from concept through measurable business outcomes. ]

Job Location: Remote - USA

Main Responsibilities:
  • Establish and manage integrated program plans, roadmaps, dependency maps, milestone plans, RAID logs, and governance routines for complex business and technology initiatives.
  • Serve as a trusted execution partner to Portfolio Execution leadership, helping convert executive priorities into actionable workstreams, decision points, deliverables, and operating cadence.
  • Lead intake, prioritization, sequencing, and readiness assessment for initiatives across product, technology, data/analytics, operations, commercial, and partner teams.
  • Coordinate cross-functional teams, including product, engineering, QA, data/analytics, finance, legal, compliance, customer service/sales, marketing, vendors, and external partners.
  • Translate business objectives and technical requirements into clear scope, deliverables, business requirements/user stories, acceptance criteria, and implementation plans.
  • Identify and manage cross-program dependencies, tradeoffs, risks, blockers, resource constraints, and escalation paths; recommend options and decisions to leadership.
  • Prepare executive-ready status reporting, decision memos, portfolio views, dashboards, and governance materials that clearly communicate progress, risks, benefits, and required decisions.
  • Drive delivery operating rhythm through steering committees, working sessions, standups, planning/PI ceremonies, readiness reviews, UAT/QAT coordination, retrospectives, and post-launch follow-up.
  • Partner with technical, product, and business leads to ensure solution design, change management, security, privacy, quality, compliance, release readiness, and adoption needs are addressed before delivery.
  • Facilitate alignment across senior leaders and teams where ownership, decision rights, requirements, or prioritization are unclear.
  • Continuously improve portfolio execution practices, including intake workflows, prioritization frameworks, RACI/ownership models, status transparency, capacity planning, lessons learned, and governance standards.
  • Operate with minimal supervision and sound judgment in ambiguous, fast-moving environments, with the ability to influence outcomes without direct authority.


Basic Qualifications:
  • Bachelor's degree or equivalent experience
  • 7+ years of experience leading complex technical programs, portfolio execution, product delivery, enterprise transformation, or cross-functional business/technology initiatives
  • Demonstrated ability to operate at both executive and working-team levels, translating strategy into concrete delivery plans, decision frameworks, and measurable outcomes.
  • Strong command of program/portfolio governance, risk management, dependency management, prioritization, resource/capacity planning, change management, and executive communications.
  • Experience partnering with product, technology, data/analytics, QA, operations, finance, legal/compliance, marketing, vendors, and external partners.
  • Ability to manage sensitive stakeholder dynamics, clarify operating models, and build trust across teams with competing priorities.
  • Experience with Agile, hybrid, and waterfall delivery models; working knowledge of PI planning, sprint ceremonies, UAT/QAT, release readiness, and benefits realization.
  • Proficiency with portfolio/project management and collaboration tools such as ADO (Azure DevOps), Jira, Monday.com, Smartsheet, Confluence, SharePoint, PowerPoint, Excel, Power BI, or similar.
  • Strong business acumen, analytical orientation, and ability to frame qualitative and quantitative tradeoffs for senior leadership.
  • Considered highly skilled and proficient in discipline, with wide latitude for independent judgment.


Preferred Qualifications:
  • Advanced degree
  • PMP, PgMP, ACP/Agile, SAFe, or similar certification preferred.


#LI-Remote

#IPH

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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