Genpact Limited

Sr. Tech Lead - Infrastructure Services S 4D

Genpact Limited$100K — $140K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field (Computer Engineering, Database Management, Information Systems, Information Technology, or Network Engineering)
  • Certifications: CISSP, CCNA, PMP
  • Proficiency in Agile Methodology and Change Management
  • Experience in IT operations and infrastructure oversight
  • Strong client relations and collaboration skills

Responsibilities

  • Lead the IT operations team to drive performance
  • Oversee systems and applications for optimal functionality
  • Develop policies to enhance operational efficiency
  • Collaborate with teams on IT projects and initiatives
  • Monitor system performance and address issues proactively
  • Provide technical support and guidance to team members
  • Conduct assessments to ensure security and regulatory compliance

Benefits

  • Remote work flexibility
  • Opportunity for continuous learning with the latest technologies
  • Engagement in diverse IT projects
  • Supportive team environment fostering personal effectiveness
  • Leadership role with a focus on innovation and operational improvement
Full Job Description
Sr. Tech Lead - Infrastructure Services S

Job Description
• Lead and manage the IT operations team
• Oversee IT infrastructure, systems, and applications to ensure optimal performance and availability
• Develop and implement IT policies and procedures to improve operational efficiency
• Collaborate with cross-functional teams to support IT projects and initiatives
• Monitor and analyze system performance metrics to identify and address issues proactively
• Provide technical guidance and support to team members on complex IT issues
• Conduct regular assessments and audits of IT systems to ensure compliance with security and regulatory standards
• Stay updated on emerging technologies and trends to recommend innovative solutions for continuous improvement.

Qualifications
Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications
Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills
Agile Methodology, Agile Methodology, Applications Support, Backup Management, Change Management, Client Relations, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Modernizing Operations, Oracle Exadata Database Machine, Oracle Solaris, OS management, People Leadership, Personal Effectiveness, Risk Management, Security Operations Management, Server Infrastructure {+ 4 more}

Language
English (Required)

Language Proficiency -
Proficient - C2

Additional Job Location -

Job Type
Regular

Master Skill List -
Infrastructure Services S

Remote Type -
Remote

Work Shift -
Day Job (United States of America)

The approximate annual base compensation range for this position is:

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

About Genpact Limited

Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients, guided by their experience running thousands of processes primarily for Global Fortune 500 companies. They think with design, dream in digital, and solve problems with data and analytics. Combining their expertise in end-to-end operations and their AI-based platform, Genpact Cora, they focus on the details ? all 90,000+ of them ? that make a real difference to their clients and the customers they serve.
Learn more about Genpact Limited
Size
96,500 employees
Market Cap
$8.1 billion
Industry
Net Income
$308.2 million
5 Year Trend
+8.6%
Revenue
$3.7 billion

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