Super Micro Computer, Inc

Sr. Systems Validation Engineer 1 1

Super Micro Computer, Inc • $120K — $150K *
San Jose, CA 95123In-Person
Technical Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant technical field
  • 8+ years in systems or firmware validation/support
  • Hands-on expertise with BMC, IPMI, and Redfish
  • Experience in supporting enterprise customer technical issues
  • Knowledge of validation methodologies and defect tracking
  • Proficient in Python and shell scripting
  • Strong communication and collaboration skills

Responsibilities

  • Perform system-level validation and testing for various technologies
  • Provide technical support and root cause analysis for customers
  • Support on-site deployment activities in customer data centers
  • Lead failure analysis and prepare detailed reports
  • Create and maintain test plans and evaluation reports
  • Participate in issue review meetings with technical recommendations
  • Collaborate globally for continuous validation and timely responses

Benefits

  • Comprehensive health insurance options
  • Retirement plan with company match
  • Generous paid time off policy
  • Professional development opportunities
  • Flexible work environment
Full Job Description
Job Req ID: 29416

Job Summary:

Supermicro is seeking an experienced Sr. Systems Validation Engineer to join the ETF (Elite Task Force) team. In this role, you will be responsible for providing system-level validation and technical support to strategic customers.

You will work closely with cross-functional teams to ensure smooth deployments, drive root cause analysis, and deliver high-quality technical solutions. The ideal candidate possesses strong system-level expertise, hands-on experience with BMC and firmware validation, and the ability to support both remote and on-site environments for key accounts.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
  • Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools for strategic customers, including functional, stress, regression, and automation testing.
  • Provide technical support for strategic customer issues by performing root cause analysis, driving resolution, and ensuring clear internal coordination and timely communication.
  • Support on-site deployment and validation activities at customer data centers in coordination with cross-functional teams.
  • Lead or participate in failure analysis for critical issues and prepare 8D reports, clearly documenting root causes, corrective actions, and preventive measures.
  • Create and maintain comprehensive test plans, test procedures, evaluation reports, and customer status dashboards.
  • Participate in customer and internal issue review meetings, providing technical updates and recommendations.
  • Support global team collaboration to maintain continuous validation coverage and timely response for high-priority projects across time zones.
  • Enforce system and software quality standards while identifying opportunities to improve validation processes and support efficiency.


Qualifications:

  • Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Information Systems, or a related field.
  • 8+ years of experience in systems validation, firmware validation, or technical support, preferably in enterprise/server environments.
  • Strong hands-on experience with BMC, IPMI, Redfish, and BIOS validation, along with system-level troubleshooting.
  • Proven experience supporting enterprise customers and handling complex technical issues.
  • Experience with on-site deployment support or customer data center environments is highly desirable.
  • Solid understanding of validation methodologies, test planning, and defect tracking processes.
  • Proficiency in scripting languages, including Python and shell scripting, is strongly preferred.
  • Familiarity with networking, switch validation, or rack-level integration is a plus.
  • Excellent communication, documentation, and cross-functional collaboration skills.
  • Ability to work effectively in a fast-paced environment and manage multiple priorities under pressure.
  • Strong analytical and problem-solving skills with high attention to detail.


Salary Range

About Super Micro Computer, Inc

Super Micro Computer, Inc. designs, develops, manufactures, and sells server solutions based on modular and open architecture. The company offers a range of server, storage, and networking solutions, as well as application-optimized software. Super Micro Computer's products are used in data centers, cloud computing, enterprise IT, big data, high performance computing, and embedded systems. The company was founded in 1993 and is headquartered in San Jose, California.
Learn more about Super Micro Computer, Inc
Size
4,155 employees
Market Cap
$4.3 billion
Industry
Manufacturing & Automotive
Net Income
$88.5 million
5 Year Trend
+15.9%
Revenue
$3.2 billion
NASDAQ
SMCI
* Ladders Estimates

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