Provide senior-level administration and governance of Microsoft 365 services across Microsoft Entra and Microsoft Purview, ensuring effective access enablement, service configuration, and data governance across Microsoft 365 environments. This role plays a critical function in supporting secure and compliant use of Microsoft 365, including Copilot and AI-enabled services, by managing service-level access, collaboration, and data protection capabilities.
Preferred location with hybrid work schedule: Kansas City, KS
Job Duties and Responsibilities- Administer and govern Microsoft 365 access across workloads, including group-based access, deprovisioning, and service-level role assignments aligned to enterprise standards
- Configure and manage Microsoft 365 collaboration services, including Teams, SharePoint, Exchange, and OneDrive, ensuring consistent service behavior and secure access enablement
- Manage Microsoft 365 group governance, including lifecycle management, naming standards, ownership enforcement, and remediation of orphaned or misconfigured objects
- Serve as a senior escalation point (Tier 3) for complex Microsoft 365 service, access, and configuration issues, driving resolution across integrated workloads
- Administer Entra-integrated access for Microsoft 365 services, including role assignments and group-based access, ensuring accurate consumption of identities provisioned by IAM systems
- Troubleshoot and resolve identity-to-workload issues, including synchronization impacts, access inconsistencies, and permission misalignments within Microsoft 365 services
- Review and remediate access risks within Microsoft 365, including excessive permissions, stale group membership, inactive ownership, and misconfigured access controls
- Support secure integration of applications with Microsoft 365 services by validating workload-level access and permissions aligned to approved enterprise standards
- Administer Microsoft Purview capabilities, including eDiscovery, retention policies, sensitivity labeling, and Data Loss Prevention (DLP) across Microsoft 365 workloads
- Manage data governance and lifecycle policies across Exchange, SharePoint, OneDrive, and Teams, ensuring defensible compliance and alignment with regulatory requirements
- Support compliance investigations, legal holds, audit reporting, and data requests using Microsoft Purview tools and established governance processes
- Troubleshoot and resolve conflicts across retention, labeling, and DLP configurations to maintain consistent and enforceable data governance controls
- Support secure configuration and operational readiness for Microsoft 365 Copilot and AI-enabled services by ensuring access and data governance controls are properly enforced
- Identify and remediate data exposure risks related to AI-enabled access patterns, ensuring only appropriately governed and classified data is available within Microsoft 365 services
- Collaborate with IAM, Security, Compliance, and application teams to ensure Microsoft 365 access, data governance, and service configurations align with enterprise control frameworks
- Drive continuous improvement by identifying trends, recurring issues, and governance gaps, implementing solutions that enhance security posture, compliance, and operational efficiency
- Develop and maintain operational documentation, governance standards, and procedures supporting Microsoft 365 and Purview services at scale
- Perform other duties as assigned
Education and Experience - Bachelor's degree in Computer Science, Information Technology, or related field
(or equivalent combination of education and experience) - 5-8 years of Microsoft 365 or identity platform experience
- Experience with Microsoft Entra ID and identity governance frameworks
Knowledge, Skills, and Abilities - Must be willing to travel 5-15%
- Strong understanding of identity and access management principles
- Experience with Entra ID governance, Conditional Access, and application security
- Ability to manage complex identity environments at scale
- Strong analytical, troubleshooting, and communication skills
- Ability to translate technical concepts into clear, business-friendly guidance
- Strong documentation, communication, and collaboration skills
- Ability to work independently with minimal day-to-day direction while partnering effectively across teams.
