Uber

Sr. Strategy & Operations Manager, Postmates

Uber$131K — $145K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of professional work experience
  • Bachelor's degree required
  • SQL proficiency
  • Fluency with data analytics and statistical methods
  • Experience managing cross-functional stakeholders

Responsibilities

  • Identify high-impact opportunities in consumer behaviors and business objectives
  • Collaborate with Finance and Operations to drive strategic initiatives
  • Develop innovative solutions for undefined business challenges
  • Create and present strategic analyses to senior leadership
  • Oversee the execution and scaling of operational projects to drive growth

Benefits

  • Eligible to participate in Uber's bonus program
  • Opportunity for equity awards
  • Access to a 401(k) plan
  • Comprehensive benefits package for full-time employees
Full Job Description
Job Description

About the Role

Postmates is looking for a Senior Strategy & Operations Manager to define, pivot, and deliver strategic projects that drive profitable growth. Operating as an agile startup within the broader Uber ecosystem, our team has the permission and mandate to ideate, build, and launch ideas at an accelerated pace. This role requires an adaptable, highly capable operator who blends strategic thinking, deep business acumen, and an entrepreneurial bias for action.

As a senior member of the Postmates Operations team, you will thrive in highly ambiguous environments. You will utilize your strong foundation in data to connect the dots across operations, finance, and commercial teams, manipulating consumer and merchant levers to enable innovative, growth-forward initiatives for millions of Postmates customers.

What You'll Do

  • Observe & Strategize: As a critical thinker, obsess over consumer behaviors, platform trends, and the broader business objectives for Postmates and Uber. Ask the hard questions and identify high-impact opportunities in a highly competitive market.
  • Collaborate & Influence: Work seamlessly with cross-functional counterparts to drive the business forward. Partner with Finance to lead forecasting, collaborate with Eater Operations to assess pricing, promotions, and memberships, and work closely with Commercial teams to understand how to maximize the value of restaurant partners on the platform.
  • Ideate & Scale: Create innovative strategies for complex business problems without clearly defined playbooks. Take advantage of our nimble structure to test and iterate rapidly. Define OKRs, build robust business cases, and quantify projects that drive cross-platform value across both Uber Eats and Postmates.
  • Advocate: Develop presentations, reports, and analyses to shape strategy and execution. Report to senior leadership on the progress of critical workstreams, acting as an ambassador for Postmates and proactively flagging sensitivities and market shifts.
  • Operationalize Projects: Build, launch, run, and scale operational solutions that drive trial, engagement, and retention. Take accountability for project outcomes, leading post-analyses and ensuring delivery on critical business metrics while maintaining a high velocity of execution.


Basic Qualifications

  • 5+ years of professional work experience
  • Bachelors degree
  • Fluency with data analytics, statistical methods,
  • SQL proficiency required


Preferred Qualifications

  • Critical and structured thinking, with a natural curiosity and confidence to seek out answers, and propose solutions where there may not yet be an answer
  • Natural collaborator, and someone who proactively partners across teams, able to influence senior and external stakeholders
  • Exceptional communicator across written and spoken communications, with an ability to clearly articulate complex concepts
  • Proven track record of managing cross-functional stakeholders and leading complex operational projects from zero to one.
  • Strong project management skills, comfortable working independently
  • Self-motivated, solutions-orientated, with a bias for impact and action
  • Comfortable understanding the P&L and financial fundamentals
  • Entrepreneurial mentality as a builder or fixer of businesses or processes
  • Familiarity with AI tools and techniques including agentic AI
  • Prior experience consulting or strategy, project or operations management, or a related field


Responsibilities

For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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