Job DescriptionIn this position...Join Ford's Global Digital Strategy team to help shape the future of Ford.com and our digital customer experience. You'll research consumer trends, competitive benchmarks, and emerging tech to build insights that guide a customer-first digital roadmap. Day to day, you'll support strategic planning, distill data into clear recommendations, and help answer big-picture questions about where the automotive digital marketing landscape is headed.
We are looking for a curious and scrappy problem-solver with initiative, attention to detail and who wants to assist in developing a POV on, "what's next?". The Global Digital Strategy team works across Global Digital customer-centric product teams delivering on Ford.com, along with other cross-functional teams at Ford. We perform customer trends assessments, competitive benchmarking & environmental scans, and emerging technology evaluations all to inform & underpin a customer-first roadmap to deliver an always-on digital experience.
As a Senior Analyst of Global Digital Strategy, you will assist the team in researching & compiling insights into impactful and innovative strategies which will be used by digital product teams to build a best-in-class online customer experience.
Based in Dearborn, MI, this is a hybrid position with a required four-day onsite presence each week
ResponsibilitiesWhat you'll do...- Assist in and support content creation and preparation for annual, quarterly, and ad hoc digital strategic planning efforts for the Global Digital organization
- Support development of the digital strategic plan
- Assist in engaging internal business owners to ensure strategies are clear, compelling, and aligned with the broader ecosystem
- Assist in distill data, insights, and information into clear and compelling recommendations
- Have your finger on the pulse of emerging digital / mobile consumer trends and experiences, preferably in the multi-channel retailer / eCommerce industry, and share those insights to the broader Global Digital team
- Investigate consumer research, industry research, and quantitative data
- Assist in answering essential strategic questions ranging from "what is the competitive capability landscape?" to "how are consumer expectations shifting & how can we leverage our capabilities to meet them?"
QualificationsYou'll have...- Bachelor's degree or equivalent combination of relevant education and experience
- 3+ years of professional experience
- 2+ years of experience in digital experience strategy, either in consulting practice, digital agency, ecommerce, a global product organization and/or a unique combination of these
- 2+ years of experience framing a verbal or written POV to influence leaders, partners and peers.
- 2+ years of experience supporting global markets, working at a global company, and or understanding of regional customer similarities and differences
- 2+ years of experience using PowerPoint, Word, and Excel is a skill that will be leveraged consistently in this position
Even better, you may have...- Master's degree
- Strategy consulting experience
- Experience with research tools and managing research vendors
- Confident and trustworthy professional with excellent relational, problem-solving, critical-thinking, and communication skills
- Very comfortable with ambiguity and working in "white space"
- Intellectually curious individual, keeping up to date with relevant trends
- Comfortable contributing to framing and explanation of sophisticated ideas and concepts in accessible language
- Strong organizational skills and extreme attention to detail. You take responsibility of your own time management and deliverables and relentlessly push to improve and outdo yourself in your work
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
This position is a salary grade7 or 8 and ranges from $86,600- 166,200
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here:
https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
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