Uber

Sr Strategic Operations Manager, Commercial Logistics

Uber$131K — $145K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in strategy, operations, commercial operations, business operations, or analytics in high-growth or matrixed environments.
  • Proficiency in Excel and/or Google Sheets.
  • Experience leading cross-functional initiatives and driving execution across multiple stakeholders.
  • Strong problem-solving and organizational skills with the ability to operate independently in ambiguous environments.
  • Experience building or scaling commercial operations, operational workflows, or business programs in fast-moving organizations.

Responsibilities

  • Own commercial workstreams by leading critical commercial and shipper-focused initiatives.
  • Engage with shippers and stakeholders to understand business needs and translate insights into operational solutions.
  • Coordinate execution across cross-functional teams to ensure successful delivery of initiatives.
  • Define scalable long-term logistics operating strategies based on operational insights and shipper feedback.
  • Develop and operationalize commercial workflows and onboarding processes for growth.
  • Oversee milestones and stakeholder alignment across workstreams, balancing strategic problem-solving with execution.

Benefits

  • Eligibility to participate in Uber's bonus program
  • Potential equity awards and other compensation types
  • 401(k) plan eligibility for all full-time employees
  • Access to various health and wellness benefits
Full Job Description
Job Description

About the Role

The Global Logistics team is responsible for building and scaling logistics capabilities that enable new growth opportunities across Uber's platform. As part of a small strategic operations team, this role will help operationalize and scale emerging logistics solutions by driving execution across critical commercial and shipper-focused workstreams.

This role sits at the intersection of strategy and execution and is responsible for translating business priorities into scalable operational solutions. The role will help shape both the near-term execution approach and the evolving long-term operating strategy for emerging logistics capabilities as the organization continues to scale and evolve. The role is part of the Uber Direct organization and will play a key role in supporting the next stage of growth and evolution of the business.

The ideal candidate is comfortable operating in ambiguity, building structure from the ground up, and leading cross-functional initiatives in a fast-evolving environment. This person should be equally comfortable defining strategy, driving operational execution, and adapting approaches as business needs evolve and new information emerges. Successful candidates will demonstrate a strong owner mentality and the ability to balance detailed operational execution with broader strategic thinking.

*This role requires travel as needed to support integration activities, operational learning, stakeholder engagement, and launch readiness efforts.

What You'll Do

  • Own Commercial Workstreams: Lead critical commercial and shipper-focused initiatives within the logistics integration and operating model buildout
  • Represent Shipper Needs: Engage with shippers and commercial stakeholders to understand business requirements. identify opportunities, and translate shipper insights into scalable operational solutions
  • Drive Cross-Functional Execution: Coordinate execution across Product, Tech, Operations, Legal, and Commercial teams to ensure successful delivery of key initiatives and drive alignment on strategically important decisions
  • Shape Operating Strategy: Use operational insights, shipper feedback, and business learnings to help define scalable long-term logistics operating strategies
  • Build Commercial Capabilities: Develop and operationalize commercial workflows, onboarding processes, and operational frameworks that support launch readiness and sustainable growth
  • Manage End-to-End Execution: Oversee milestones, risks, dependencies, and stakeholder alignment across assigned workstreams while balancing strategic problem-solving with hands-on execution


Basic Qualifications

  • 4+ years of experience in strategy, operations, commercial operations, business operations, or analytics in high-growth or matrixed environments


Preferred Qualifications

  • Proficiency in Excel and/or Google Sheets
  • Experience leading cross-functional initiatives and driving execution across multiple stakeholders
  • Strong problem-solving and organizational skills with the ability to operate independently in ambiguous environments
  • Experience building or scaling commercial operations, operational workflows, or business programs in fast-moving organizations
  • Experience helping define operational strategy in ambiguous, zero-to-one, or rapidly scaling environments
  • Strong communication and stakeholder management skills with the ability to influence cross-functional teams without direct authority
  • Experience operationalizing new products, partnerships, or commercial capabilities
  • Ability to balance strategic thinking with detailed operational execution and move effectively between high-level strategy and operational detail
  • Familiarity with logistics, delivery, retail, marketplace, or platform-based business models is a plus
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Responsibilities

For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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