Vertafore, Inc.

Sr. Strategic Account Manager

Vertafore, Inc.$125K — $150K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of software sales and account management experience
  • Understanding of Salesforce.com and sales technologies for tracking
  • Experience in multi-dimensional operating environments
  • Bachelor's degree preferred
  • Demonstrated ability to maintain customer confidence through ethics
  • Exceptional verbal, written, and interpersonal skills

Responsibilities

  • Retain revenue by ensuring customer satisfaction
  • Resolve customer concerns effectively and efficiently
  • Collaborate with internal teams to propose innovative solutions
  • Expand product footprint within existing accounts
  • Execute the Vertafore Value Selling Process
  • Present complex solutions to C-level executives
  • Align customer business needs with technology solutions
  • Achieve monthly and quarterly revenue targets
  • Manage accurate forecasting and pipeline documentation

Benefits

  • Flexible work environment allowing remote work
  • Comprehensive medical, dental, and vision insurance
  • Life and disability insurance
  • 401(k) with employer match
  • Pension plan
  • Parental leave and adoption assistance
  • Education assistance and tuition reimbursement
  • Employee Assistance Program (EAP)
Full Job Description
$125,000 - $150,000 + Commission

JOB DESCRIPTION

We are currently seeking an engaged, energetic and highly-motivated Sr. Strategic Account Manager to join our Strategic Accounts team. The Sr. Strategic Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Strategic accounts.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

  • Retain existing revenue through building and maintaining a high level of customer satisfaction


  • Expeditiously and effectively resolve Strategic customer concerns


  • Engage with internal teams to suggest solutions and innovative ideas to better serve the customer


  • Expand Vertafore footprint by selling Vertafore products and services into existing accounts


  • Execute the Vertafore Value Selling Process


  • Present complex, solution-selling techniques at the executive level


  • Make recommendations to customers that align business needs to technology solutions and services


  • Regularly perform against individual monthly and/or quarterly activity targets tied to revenue expansion and retention


  • Regularly perform against individual quarterly and annual sales quotas tied to team-wide sales motions


  • Chart and deliver timely and accurate forecasting and pipeline management


  • Ensure value-selling methodologies are leveraged to process and track opportunities


Knowledge, Skills and Abilities:

  • Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain customer confidence


  • Excellent verbal, written and interpersonal skills with an aptitude for building strong, meaningful c-level client relationships


  • Self-motivated and ability to work independently


  • Proven track record of achieving goals and quotas


Skills & Requirements
Qualifications:

  • At least 7-10 years of related software sales and account management experience


  • Understanding of Salesforce.com and other key sales technologies used for Business Development, Opportunity creation and activity tracking


  • Experience within a multi-dimensional operating environment is essential (i.e., not a mono-line, single market environment).


  • Bachelor's degree preferred


Additional Requirements and Details:

  • Travel required up to 20% of the time.


  • Ability to work remote with a stable internet connection on an as needed basis


  • Located and working from an office location (when required)


  • Occasional lifting and/or moving up to 10 pounds.


  • Frequent repetitive hand and arm movements required to operate a computer.


  • Specific vision abilities required by this job include close vision (working on a computer, etc.).


  • Frequent sitting and/or standing.


Is this role not an exact fit for you? Keep an eye on our for other positions!

Qualifications Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.

Why Vertafore is the place for you: *Canada Only
  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • Medical, vision & dental plans
  • Life, AD&D
  • Short Term and Long Term Disability
  • Pension Plan & Employer Match
  • Maternity, Paternity and Parental Leave
  • Employee and Family Assistance Program (EFAP)
  • Education Assistance
  • Additional programs - Employee Referral and Internal Recognition


Why Vertafore is the place for you: *US Only
  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
  • Medical, vision & dental plans
    • PPO & high-deductible options
  • Health Savings Account & Flexible Spending Accounts Options:
    • Health Care FSA
    • Dental & Vision FSA
    • Dependent Care FSA
    • Commuter FSA
  • Life, AD&D (Basic & Supplemental), and Disability
  • 401(k) Retirement Savings Plain & Employer Match
  • Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
  • Parental Leave & Adoption Assistance
  • Employee Assistance Program (EAP)
  • Education & Legal Assistance
  • Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
  • Commuter Benefits (Denver)

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact

Just a note, this contact information is for accommodation requests only.

About Vertafore, Inc.

Vertafore, Inc. is a software company that provides insurance technology solutions. The company was founded in 1969 and is headquartered in Bothell, Washington. Vertafore operates in the technology sector and has a workforce of over 1700 employees. The company's products and services are designed to help insurance agencies and carriers manage their operations more efficiently. Vertafore's solutions include agency management, rating and connectivity, content management, and compliance and licensing. The company has a strong presence in the United States and serves over 20,000 customers.
Learn more about Vertafore, Inc.
Size
1,700 employees
Industry
Founded
1969

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