American Express

Sr Staff Software Engineer

American Express$150K — $180K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of software engineering experience with enterprise-scale distributed systems.
  • 5+ years leading enterprise architecture or Staff/Principal engineering initiatives.
  • Extensive experience implementing and architecting Adobe Experience Cloud solutions.
  • Deep expertise with Adobe Experience Manager (AEM) Sites, Assets, and Headless CMS.
  • Experience building cloud-native solutions using AWS, Azure, or Google Cloud Platform.
  • Proven ability to influence technical direction across multiple engineering organizations.

Responsibilities

  • Define enterprise architecture and technical roadmap for Adobe Experience Cloud platforms.
  • Lead architecture for highly scalable, cloud-native digital experiences.
  • Design reusable architecture patterns and integration frameworks for Adobe ecosystem services.
  • Curate enterprise integration between Adobe Experience Cloud and internal systems.
  • Collaborate to deliver omnichannel customer experiences.
  • Architect event-driven solutions using APIs and real-time customer data.
  • Mentor senior engineers and foster engineering excellence across teams.

Benefits

  • Opportunity to lead complex modernization initiatives and enterprise platform transformations.
  • Possibility to influence engineering decisions across multiple organizations.
  • Access to work with cutting-edge Adobe technologies and frameworks.
  • Chance to establish technical vision for enterprise digital platforms.
Full Job Description
Job Description

How will you make an impact in this role?

We are seeking a Senior Staff Software Engineer specializing in Adobe Experience Cloud and enterprise digital architecture to lead the design, implementation, and evolution of American Express's customer experience platforms. This role combines deep technical expertise with strategic architectural leadership to deliver scalable, secure, and personalized digital experiences across web and mobile channels.

As a Senior Staff Software Engineer, you will define enterprise architecture standards, drive platform modernization initiatives, and partner with engineering, product, marketing, security, and infrastructure teams to build next-generation customer engagement capabilities. You will serve as a technical leader across multiple engineering organizations while remaining hands-on with architecture, solution design, and implementation.

Responsibilities

  • Define the enterprise architecture and technical roadmap for Adobe Experience Cloud platforms, including Adobe Experience Manager (AEM), Adobe Analytics, Adobe Customer Journey Analytics, Adobe Journey Optimizer, and Adobe Experience Platform.
  • Lead architecture for highly scalable, cloud-native digital experiences supporting millions of customers globally.
  • Design reusable architecture patterns, integration frameworks, and reference implementations for Adobe ecosystem services.
  • Drive enterprise integration between Adobe Experience Cloud, customer identity platforms, CRM systems, APIs, and internal business services.
  • Collaborate with product, UX, marketing technology, data engineering, and security teams to deliver omnichannel customer experiences.
  • Architect event-driven solutions leveraging APIs, messaging platforms, and real-time customer data.
  • Provide technical leadership during solution design reviews, architecture governance, and production readiness assessments.
  • Mentor senior engineers, architects, and technical leads while fostering engineering excellence across multiple teams.
  • Evaluate emerging Adobe capabilities and industry technologies to drive continuous platform innovation.
  • Lead complex modernization initiatives, migration strategies, and enterprise platform transformations.
  • As a Senior Staff Software Engineer, you will:
  • Establish technical vision and long-term architecture strategy for enterprise digital platforms.
  • Influence engineering decisions across multiple organizations without direct management responsibility.
  • Drive engineering excellence through architecture reviews, mentoring, and technical governance.
  • Balance innovation with operational excellence, security, scalability, and reliability.
  • Champion customer-centric engineering practices and modern software development methodologies.
    Success Measures
  • Improved scalability and reliability of enterprise digital platforms.
  • Increased adoption of standardized architecture patterns across engineering teams.
  • Successful delivery of enterprise Adobe Experience Cloud initiatives.
  • Reduced operational complexity through platform modernization and reusable engineering solutions.
  • Enhanced customer experience through personalization, content delivery optimization, and real-time engagement capabilities.


Qualifications

  • 12+ years of software engineering experience with enterprise-scale distributed systems.
  • 5+ years leading enterprise architecture or Staff/Principal engineering initiatives.
  • Extensive experience implementing and architecting Adobe Experience Cloud solutions.
  • Deep expertise with Adobe Experience Manager (AEM) Sites, Assets, and Headless CMS.
  • Experience with Adobe Experience Platform (AEP), Adobe Target, Adobe Analytics, Adobe Campaign, and Adobe Journey Optimizer.
  • Strong knowledge of enterprise integration patterns, REST APIs, GraphQL, microservices, and event-driven architecture.
  • Experience building cloud-native solutions using AWS, Azure, or Google Cloud Platform.
  • Strong understanding of authentication, authorization, identity management, and enterprise security principles.
  • Proven ability to influence technical direction across multiple engineering organizations.
  • Preferred Qualifications
    Adobe Certified Expert (ACE) or Adobe Certified Master certifications.
  • Experience implementing Adobe Edge Delivery Services and headless content architectures.
  • Knowledge of Adobe Real-Time CDP and customer data platforms.
  • Experience with Kubernetes, Docker, Kafka, and distributed event streaming.
  • Familiarity with financial services, regulated environments, and enterprise compliance requirements.
  • Experience leading multi-year digital transformation programs.
  • Strong executive communication and stakeholder management skills.
    Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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