American Airlines

Sr Specialist, Process and Standards

American Airlines$80K — $95K *
Miami, FL 33186In-Person
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a quantitative field (e.g. Engineering, Mathematics, Statistics, Computer Science, or equivalent work experience)
  • 3 years of experience leading process improvement projects in maintenance, production or heavy industry
  • Experience in effective communication across various management levels
  • Willingness to work different shifts as needed

Responsibilities

  • Develop and facilitate cross functional teams focused on improving leadership in Tech Ops
  • Collaborate with operational leadership to implement sustainable solutions
  • Manage multiple projects, providing regular status updates
  • Analyze large datasets to identify trends and develop actionable recommendations
  • Deliver data-driven insights to inform business decisions through hands-on data collection
  • Conduct reliable analyses using diverse data sources related to Tech Ops business operations
  • Maintain relationships with stakeholders to understand needs and provide analytical support

Benefits

  • Travel Perks allowing employees and family to access 365 destinations via over 6,800 daily flights
  • Immediate access to health, dental, and vision benefits
  • Wellness programs supporting personal health goals
  • 401(k) Program available upon hire with potential employer contributions
  • Employee Assistance Program and other perks like pet insurance and travel discounts
Full Job Description
7/29/26

Location: Miami Intl Apt (MIA-TRML)
Cities: Miami - FL
Requisition ID: 87045

Job Description

What you'll do
• Develops and facilitates cross functional teams in improvement activities that focus on front line leadership within the Tech Ops organization
• Works collaboratively with operational leadership and represented work groups to develop and implement sustainable solutions
• Manages multiple projects and provides regular updates on status and performance against plan
• Analyze large datasets to identify trends, opportunities, and challenges, and develop actionable recommendations to address them
• Provide insights supporting initiatives tied to strategic objectives
• Perform ad-hoc analyses and deliver actionable, data-driven insights to inform business decisions, including designing and executing hands on data collection initiatives in the operation and/or through direct process observation
• Conducts reliable analyses grounded in diverse data sources and using a strong understanding of Tech Ops business operations
• Develop and maintain relationships with stakeholders to understand business needs and provide analytical support
• Must be able to travel to other maintenance locations as required (up to 20% of time)

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Willingness to work different shifts as required
    • Bachelor's degree in a quantitative field (e.g. Engineering, mathematics, statistics, computer science, Information Systems, or equivalent work experience)
    • 3 years of experience leading process improvement projects in maintenance/ production/ heavy industry setting
    • Experience working and communicating effectively with multiple levels of management and represented work groups

Preferred Qualifications- Education & Prior Job Experience
• Six Sigma Green Belt Certification or equivalent experience
• Demonstrated proficiency in Excel for data manipulation and visualization and SQL for querying and managing databases
• Proficiency in Microsoft Office, particularly proven experience with data visualization tools (e.g. Tableau, Power BI, etc)
• Previous Airline Technical Operations experience

Skills, Licenses & Certifications
• Ability to manage multiple projects and meet delivery targets
• Good leadership skills
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to maintain accuracy and quality in work products

What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ

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