Merck & Co, Inc

Sr. Specialist, Digital System Owner

Merck & Co, Inc • $96K — $151K *
North Wales, PA 19454Hybrid
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Information Systems, Engineering, Data Analytics, Computer Science, Supply Chain, or a related field.
  • 5+ years of experience owning, implementing, improving, or supporting enterprise systems, digital platforms, or business applications.
  • Experience as a Product Owner, Business Systems Analyst, Platform Owner, System Owner, Application Owner, or similar role.
  • Strong understanding of system-user-data-workflow interactions.
  • Hands-on experience using data and SQL for investigation and validation.
  • Ability to grasp technical concepts and integrations without needing deep IT specialization.
  • Excellent stakeholder management, analytical, communication, and problem-solving skills.

Responsibilities

  • Act as the business owner for a key enterprise platform and its connected ecosystem.
  • Build a deep understanding of users and continuously improve their experience.
  • Define and execute a roadmap focused on adoption and business value.
  • Leverage capabilities across purchasing, sourcing, contract management, and analytics.
  • Use data and user feedback to identify opportunities and measure outcomes.
  • Drive improvements by understanding system configurations and data structures.
  • Partner with teams to simplify processes and deliver scalable solutions.

Benefits

  • Opportunity to own a critical business platform rather than just supporting an application.
  • Work directly with diverse stakeholders across the globe to enhance user experience.
  • Shape capability roadmaps and strategies that have tangible business impact.
  • Combine product ownership with hands-on analytics and technical problem-solving.
  • Be part of a high-performing team that values curiosity and action.
Full Job Description

Job Description

Do you enjoy building systems that peopleactually wantto use?

We are looking for aSenior Specialist, Digital System Ownerto own and continuously improve a critical enterprise platform that supports how employees buy products and services, engage suppliers, negotiate contracts, and manage sourcing activities across the organization.

This role is not aboutmaintaininga system. It is about owning a product.

You willbe responsible forunderstanding users, improving experiences, increasing adoption, expanding capabilities, and ensuring the platform continuously delivers value. While SAP Ariba is currently the primary platform, we are not looking for an Ariba expert. We are looking for someone who understands how great systems work and can apply those principles to help shape the future of our digital ecosystem.This is a unique opportunity to influence a global user community, challenge conventional approaches, and turn ideas into measurable business outcomes.

What Makes This Role Different

  • Own a business-critical platform rather than simply supporting an application.

  • Work directly with employees, suppliers, category managers, and stakeholders across the globe to understand needs and improveexperiences.

  • Shapecapabilityroadmaps, adoption strategies, and future enhancements that drive measurable business value.

  • Combine product ownership with hands-on analytics, problem solving, and technical investigation.

  • Join a high-performing team that values curiosity over assumptions, action over bureaucracy, and measurable impact over theoretical recommendations.

  • Work in an environment where strong ideas can come from anywhere and where people are encouraged to build, experiment, learn, and improve.

What You'll Do

  • Act as the business owner for a key enterprise platform and its connected ecosystem.

  • Build a deep understanding of users and continuously improve the experience they receive from the platform.

  • Define and execute a roadmap focused on adoption, usability, capability expansion, and business value.

  • Leverage capabilities acrosspurchasing, sourcing, contract management, supplier management, workflow automation, and analytics to maximize value.

  • Use data, user feedback, SQL, and platforms such as Databricks toidentifyopportunities, investigate issues, and measure outcomes.

  • Understand system configurations, integrations, workflows, and data structures well enough to independently drive improvements.

  • Partner with business and technology teams to simplify processes, automate manual activities, and deliver scalable solutions.

  • Continuously look for ways to increase the value delivered through existing technology investments.

Who You Are

You are naturally curious about how systems, data, processes, and people work together.

You enjoy understanding user behavior and believe successful systems should be designed around user needs, not simply around process requirements.

You are equallycomfortableengaging stakeholders, running a SQL query, investigating a workflow, analyzing adoption metrics, or translating feedback into practical improvements.

You learn quickly, challenge the status quo, navigate ambiguity comfortably, and enjoy owning problems from identification through implementation.

Most importantly, you believe enterprise systems should be intuitive, trusted, well adopted, and continuously improving.

What You'll Bring

  • Bachelor's degree in Business, Information Systems, Engineering, Data Analytics, Computer Science, Supply Chain, ora relatedfield.

  • 5+ years of experience owning, implementing, improving, or supporting enterprise systems, digital platforms, or business applications.

  • Experience as a Product Owner, Business Systems Analyst, Platform Owner, System Owner, Application Owner, or similar role.

  • Strong understanding of how systems, users, data, workflows, and business processes interact.

  • Hands-on experience using data and SQL to investigate issues,validateassumptions, and support decision-making.

  • Ability to understand technical concepts, integrations, configurations, and data structures without requiring deep IT specialization.

  • Proven ability to translate business needs into scalable technology solutions.

  • Strong stakeholder management, analytical, communication, and problem-solving skills.

  • A product ownership mindset combined with technical curiosity and a desire to continuously improve systems.

Helpful, but Not Required

  • Experience with SAP Ariba, SAP, Workday, Salesforce, ServiceNow, Coupa, Fieldglass, or similar enterprise platforms.

  • Exposure toprocurement, sourcing, contracting, supplier management, finance, operations, or other enterprise business processes.

Required Skills:

Business Acumen, Cross-Functional Collaboration, Data Analytics, Digital Ecosystems, Digital Systems, Driving Continuous Improvement, Product Ownership, Supplier Strategy, System Configuration, Workflow Optimization

Preferred Skills:

Procurement, Sourcing and Procurement, Supplier Management

Current Employees apply

Current Contingent Workers apply

US and Puerto Rico Residents Only:

About Merck & Co, Inc

Schering-Plough Corporation is a major U.S.-based manufacturer of pharmaceuticals. It operates in three segments: Prescription Pharmaceuticals, Animal Health, and Consumer Health Care. Schering-Plough develops products targeting on allergy, cancer, hepatitis, cardiovascular, central nervous system, respiratory system, and more.  It was founded in 1851 by Ernst Christian Friedrich Schering as Schering AG in Germany. Schering-Plough manufactured several pharmaceutical drugs, the most well-known of which were the allergy drugs Claritin and Clarinex, an anti-cholesterol drug Vytorin, and a brain tumor drug Temodar. It also developed drugs targeting on central nervous system and the respiratory system. Schering Plough also owned and operated the major foot care brand name Dr. Scholl's and the skin care line Coppertone. These also became a part of the new company. Schering-Plough was a full member of the European Federation of Pharmaceutical Industries and Associations (EFPIA), a membership which is also maintained by the new Merck.

Merck & Co, Inc Careers

Join the visionary team at Merck & Co, Inc, a global leader in healthcare dedicated to advancing the world of medicine. As part of our professional community, you'll find dynamic job opportunities that foster innovation and leadership across various fields. Merck & Co, Inc is not just a company; it's a place where you can make a difference.

Work You’ll Do

At Merck & Co, Inc, we are committed to improving global health through groundbreaking research and innovative healthcare solutions. Our team is at the forefront of developing new therapies and vaccines that significantly impact public health worldwide. By joining us, you will collaborate with some of the brightest minds in the industry, using your skills to contribute to projects that save and improve lives around the globe.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a professional position, Merck & Co, Inc offers a range of career paths in environments that promote rapid professional growth and development. Explore job opportunities in research, digital transformation, manufacturing, and more, all while benefiting from a culture that supports diversity and inclusion.

Innovate and Lead

Merck & Co, Inc is an ideal environment for those who lead with curiosity and the drive to innovate. Our leadership is committed to fostering a culture where inventive thinking and collaboration are encouraged, making it a perfect place for professionals who seek to make an impact through their work.

Develop Your Skills

With Merck & Co, Inc, you are not just getting a job; you're gaining access to unparalleled career development opportunities. Enhance your skills through diverse training programs, workshops, and continuous learning courses designed to help you grow at every stage of your career.

Benefits and Culture

We understand that our employees are our greatest asset, which is why we offer competitive benefits designed to support the health and well-being of you and your family. From comprehensive health care coverage and retirement plans to flexible working conditions and wellness programs, our benefits package is designed to meet the diverse needs of our team members.

Join Our Team

Ready to advance your career at Merck & Co, Inc? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, creative, and solution-driven team players. Prepare your resume, sharpen your interview skills, and become part of a company that's dedicated to making a difference.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Engage with us through our careers blog and by participating in networking events and employment fairs. Subscribe to receive personalized job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding opportunities that await at Merck & Co, Inc. Join us in our mission to improve health and wellness around the world.
Learn more about Merck & Co, Inc
Size
68,000 employees
Market Cap
$282.6 billion
Industry
Pharmaceuticals & Biotech
Net Income
$7 billion
Founded
1668
5 Year Trend
+4.1%
Revenue
$47.9 billion
NASDAQ
MRK
* Ladders Estimates

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