Amtrak

Sr Specialist, Digital Agility Coach - 90405349 - Washington

Amtrak$78K — $101K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience plus 3 years of relevant work.
  • Familiarity with Jira Software, Confluence, FigJam, and AgilityInsights.
  • SAFe Scrum Master Certification (mandatory).
  • Proficiency in Microsoft Office 365.
  • At least 5 years of relevant experience preferred.

Responsibilities

  • Facilitate Scrum or Kanban events adhering to Lean-Agile principles.
  • Coach teams and stakeholders to enhance Lean-Agile maturity.
  • Develop tailored coaching plans based on maturity assessments.
  • Conduct and analyze AgilityInsights TeamHealth assessments.
  • Remove impediments and manage team dependencies for smooth delivery.
  • Promote collaboration and transparency across teams.
  • Contribute to the Lean-Agile Community of Practice with shared practices.

Benefits

  • Comprehensive health, dental, and vision plans.
  • 401K plan with employer match.
  • Paid time off and wellness programs.
  • Short and long-term disability insurance.
  • Reimbursement for education expenses.
Full Job Description
Job Summary

Work Environment: Onsite in Washington DC, Philadelphia PA or Wilmington DE.

The Sr Specialist, Digital Agility Coach is an entry-level Agile practitioner responsible for facilitating team-level Agile ceremonies, supporting team adoption of Lean-Agile practices, and promoting continuous improvement.

Essential Functions

  • Facilitate Scrum or Kanban team events and ensure adherence to Lean-Agile principles and SAFe practices.
  • Coach teams, Product Owners, and stakeholders to improve Lean-Agile maturity and value delivery success patterns.
  • Develop and execute team coaching plans tailored to maturity assessments and organizational goals.
  • Administer and facilitate AgilityInsights TeamHealth assessments, analyze results, and guide teams through improvement actions.
  • Facilitate impediment removal and manage dependencies to enable predictable value delivery.
  • Promote collaboration and transparency across teams and ARTs.
  • Contribute to the Lean-Agile Community of Practice by sharing leading practices and fostering continuous learning.
  • Drive relentless improvement through retrospectives and Inspect & Adapt workshops and feedback loops.Facilitate Scrum or Kanban team events (Daily Stand-ups, Iteration Planning, Reviews, Retrospectives) and ensure basic adherence to Lean-Agile and SAFe practices.
  • Coach Agile teams, Product Owners, and stakeholders on foundational Lean-Agile principles to improve delivery consistency.
  • Assist in creating and executing basic team coaching plans focused on developing core Agile capabilities.
  • Support the administration of AgilityInsights TeamHealth assessments and help teams interpret results.
  • Assist in identifying and removing team-level impediments and escalate higher-level dependencies as needed.
  • Encourage transparency, collaboration, and trust within and across assigned teams.
  • Participate in the Lean-Agile Community of Practice by sharing lessons learned and contributing to discussions.
  • Facilitate continuous improvement activities, including retrospectives and participation in Inspect & Adapt workshops.


Minimum Qualifications

  • Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 3 years of relevant work experience.
  • Familiarity with Jira Software, Confluence, FigJam, Jira Align, AgilityInsights
  • Latest SAFe Scrum Master Certification (Required)
  • Microsoft Office 365
  • Work Environment: Onsite in Washington DC, Philadelphia PA or Wilmington DE.


Preferred Qualifications

  • Bachelor's Degree or equivalent combination of education, training and/or relevant experience.
  • Plus 5 years of relevant work experience.
  • Experience in the transportation industry environment


Knowledge, Skills, and Abilities

  • AgilityInsghts Facilitator (AIF) Certification

The salary/hourly range is $78,600.00 - $101,844.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:166087

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

About Amtrak

Discover the wealth of opportunities awaiting you with Amtrak, the nation's premier passenger rail service. Learn about the high-paying positions and the benefits of joining a mission-driven organization committed to connecting communities.

Amtrak's Legacy and Mission

Since its inception in 1971, Amtrak has been at the forefront of connecting cities and communities across North America with its extensive network of passenger rail services. Born from the need to revitalize the nation's train transportation system, Amtrak has grown into a symbol of national pride and technological advancement in public transport. With a steadfast commitment to safety, efficiency, and reliability, Amtrak's mission transcends mere transportation; it aims to create a more connected society. Through continuous investment in the modernization of its fleet and infrastructure, Amtrak demonstrates an unwavering dedication to enhancing the passenger experience and setting the standard for rail travel in North America.

Why Choose Amtrak?

Choosing a career with Amtrak means more than joining a leading transportation company; it represents a commitment to fostering safety, driving innovation, and serving the community. Amtrak stands out as an employer for its holistic approach to employee development, offering a supportive environment where safety is paramount—not just for passengers but for every team member. Innovation is at the core of Amtrak's operations, where cutting-edge technology and creative solutions are embraced to improve service and efficiency. Moreover, a career at Amtrak is an opportunity to contribute to a service that plays a crucial role in the lives of millions, enhancing connectivity and accessibility while upholding values of environmental stewardship and community service. Whether you're passionate about engineering, customer service, or logistics, Amtrak offers a dynamic and rewarding work setting where you can make a tangible impact.

Amtrak's Hiring Process

Visit Amtrak’s official website to gain insights into the steps to join Amtrak, from application to acceptance.

Application Submission

Submitting a standout application that captures your qualifications and enthusiasm for rail service. You can find tips on how to write a resume that makes employers want to interview you here.

The Interview Process

Amtrak uses a unique interview process to screen candidates. For more details on the exact stages, visit their official website and contact their human resources department. For more general tips about how to prepare for a successful interview, go here.

Background Checks and Final Steps

Amtrak prioritizes the safety of its passengers and employees. That means certain candidates may be required to complete a background check before they begin working. Visit Amtrak’s official website for more information about which specific roles may require a background check.

Employee Benefits and Perks

Amtrak careers are not just rewarding in terms of salary but in overall well-being. Discover the comprehensive benefits package that makes Amtrak such an excellent employer.

Health and Wellness

Contact Amtrak’s human resources department for details on Amtrak's health, dental, and vision plans, emphasizing the commitment to employee health.

Retirement and Financial Planning

Full-time employees at Amtrak often take advantage of the retirement planning options available to them. Explore the 401(k) plans, pension options, and financial planning services available to employees by contacting Amtrak’s HR department.

Work-Life Balance

Amtrak currently has initiatives in place to support a healthy work-life balance, including flexible scheduling and paid time off. Visit their website for more details.

Training and Development Programs

Unveil the pathways for professional growth through Amtrak's dedicated training and development offerings.

Onboarding for Success

Amtrak ensures new hires are welcomed, oriented, and prepared for their roles.

Continuous Learning Opportunities

Ongoing education and training programs designed to advance your skills and career are available for ambitious employees. Consult with Amtrak’s HR department for more specific details.

Diversity and Inclusion Initiatives

Amtrak is committed to creating an inclusive workplace that values and respects diversity.

Building a Diverse Workforce

Amtrak's strategies and programs are aimed at fostering diversity within its team.

Inclusion in the Workplace

Initiatives to ensure all employees feel valued, included, and empowered to contribute fully.

Career Growth Opportunities at Amtrak

Amtrak offers upward mobility and career advancement paths to ambitious and talented professionals.

From Entry-Level to Leadership

Amtrak thrives because of ambitious employees who take advantage of the potential for growth within the company. The right person can start at an entry-level and advance to leadership positions at Amtrak.

Specialized Career Tracks

Some specialized roles within Amtrak offer unique challenges and rewards, including technical and leadership positions.

Embark on a Rewarding Journey with Amtrak Careers

Choosing Amtrak as the next step in your career path offers more than just a job—it opens the door to a world of opportunities where your growth, well-being, and success are at the forefront. Amtrak careers are synonymous with a commitment to excellence, not only in transportation but in fostering an inclusive and supportive work environment. At Amtrak, employees are valued as the most crucial asset, a belief that is reflected in the comprehensive benefits, continuous learning opportunities, and career advancement programs designed to elevate your professional journey.
Learn more about Amtrak
Size
20,000 employees
Industry
Founded
1971

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