Salary : $70,304.00 - $101,638.32 Annually
Location : 707 Wilshire Blvd, 10th floor, Los Angeles, CA 90017, CA
Job Type: Full-time
Job Number: CPC10103
Department: Contract Performance & Management
Opening Date: 08/06/2026
Closing Date: 8/20/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: SEIU 721

Job Summary
Sr. Specialists, Contract Performance and Compliance may be assigned more complex or higher-volume portfolios and provide guidance and technical support to Contract Specialists to promote consistency, efficiency, and quality in contract execution and performance management.
The Contract Performance and Compliance Department (CP&C) is responsible for administering all agreements with service providers for LAHSA and providing support to service providers to ensure the management of contract performance, the effective provision of services, and contractual compliance. The Sr. Specialists, Contract Performance and Compliance, serve as the primary point of contact for service providers throughout the contract lifecycle within the Active Contract Performance Management framework (i.e., considering both contract administration and performance management).
The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.
Essential Job Functions

• Draft, prepare, review and compile service provider contracts and amendments using standardized templates and tools, ensuring accurate and updated budgets and exhibits.
• Support the maintenance of updated, accurate and complete documentation for every contract and service provider in the Specialist's portfolio (executed agreements, amendments, scopes of required services, point-in-time performance reports/report cards, certifications, inter alia).
• Initiate, maintain and revise records in EGMS for each subaward, including but not limited to allocations, fiscal information related to invoices, advances and recoupments, special issues and conditions, sites, subcontractors, assigned responsibilities for LAHSA and service provider staff, and all required documents uploaded are updated and appropriate (e.g., Certificate of Insurance, Workers' Compensation, etc.).
• Ensure timely and accurate Adobe routing, ensuring contract packets are complete, accurate, and routing reflects appropriate workflows, reviewers and signatories. Tracking tools will be kept updated with routing status.
• Track, report, and make recommendations to providers and LAHSA units regarding contract performance, especially related to service provision citing programmatic performance indicators, fiscal performance, and compliance with contractual requirements.
• Identify contracts and service providers recommended for escalation and follow-up support by Monitoring & Compliance division.
• Actively reference and leverage fiscal and programmatic performance dashboards (e.g., "Scorecard Performance Dashboard") and resources in support of active contract performance management with service providers.
• Prepare, schedule, and facilitate periodic meetings with service providers to review performance of contracts in the portfolio of the Specialist.
• Maintain records of reports, scorecards, and meeting notes of provider contracts as part of the ACPM framework.
• Support the delivery of technical assistance and capacity-building sessions to service providers on contractual requirements and performance measures, as needed.
• Develop and monitor Performance Improvement Plans (PIPs) with providers and support the monitoring of Notices of Delinquency (issued by Monitoring & Compliance division), when appropriate.
• Support the realization of limited desk reviews, performance analyses, and other ad hoc requests in support of the Monitoring & Compliance division and management requests.
• Assist in revisions of policies and procedures to strengthen contract oversight, performance management and linkage with monitoring and compliance.
• Participate in cross-departmental working groups (e.g., Program, Finance, Funding & Allocations) to address service provider issues related to contract administration, performance, and compliance.
• Collaborate with Finance teams processing invoicing to ensure service provider billing and expenditures are in alignment with contract performance expectations and LAHSA's mission.
• Participate in capacity building and training sessions organized within the department, and actively maintain knowledge of federal, state, county and city regulations and guidelines.
• Other duties and special projects as assigned.

Knowledge, Skills & Abilities

• Familiarity with basic principles of contract law applicable to grant-funded agreements with service providers.
• Working knowledge of contract and agreement drafting using reference templates and contract document management systems and platforms.
• Excellent interpersonal and communication skills, specifically focused on customer service and a capacity for collaboration and productive team dynamics.
• Collaborative and responsive, with a commitment to providing excellent service and embracing new ways of working.
• Strong organizational ability and precision in managing complex tasks and documentation.
• Ability to embrace changes and pivot effectively to meet urgent or high-priority deadlines.
• Intermediate level of computer software programs including Microsoft Office Suite (Word, Excel, Outlook), as well as Adobe and Smartsheet and data visualization and tracking platforms.
• Familiarity with LAHSA funder requirements (i.e., City of Los Angeles, County, State and Department of Housing and Urban Development, HUD).
• Familiarity with the homeless services sector within the Los Angeles Continuum of Care (CoC) and a basic knowledge of key program components (e.g., Time-limited subsidies).
• Basic knowledge of Title 2 of the Code of Federal Regulations (CFR), Part 200, HUD Office of Community Planning and Development (CPD) Notices, and secondary references (e.g., Los Angeles County Department of Auditor-Controller Contract Accounting and Administration Handbook, 2021).
• Strong critical thinking skills and capacity to review documents and reports to ensure accuracy.

• Other duties and special projects as assigned

Training & Experience

• Bachelor's degree from an accredited College or University with experience in public administration, public policy, human services, social studies, or related field is required.
• Any combination of extensive and applicable work experience and educational credentials to perform the above duties successfully.

Schedule: The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite, as necessary to accomplish LAHSA's business needs.

Additional Information: LAHSA has adopted a hybrid telework policy requiring employees to work onsite at our Los Angeles office a minimum of two (2) days per week. Applicants must be able to meet this onsite requirement, with or without a reasonable accommodation. LAHSA is committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities. If you require an accommodation, please contact Human Resources at [email protected] to initiate the interactive process.

Residency Requirement: This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at [email protected].

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.

Medical plans are administered through ADP Workforce. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Workforce. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP Workforce. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP Workforce. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Public Service Loan Forgiveness (PSLF) Program Eligibility
LAHSA is considered a government employer for the PSLF Program.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 6% of the employee's salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Chief Executive Officer, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the employee's initial date of hire.

• Less than three (3) years of employment, eighty (80) hours per year.
• Three (3) to six (6) years of employment, one hundred twenty (120) hours per year.
• More than six (6) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than seventy-two (72) months of employment. This vacation accrual is capped at thirty (30) workdays per year

Maximum accrual of vacation leave is 240 hours.

Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays
All employees receive the following observed company holidays off:
New Year's Day
Martin Luther King Jr. Day
President's Day
Cesar Chavez Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Indigenous People's Day
Veteran's Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day

In addition to the above holidays, full-time regular employees are entitled to two (2) "Floating Holidays" during the calendar year.
Updated 01/15/2025