T-Mobile

Sr. Solutions Engineer, Strategic

T-Mobile$98K — $177K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
  • Study areas include Computer Science, Software Engineering, or Information Management
  • 7-10 years of relevant work experience
  • Industry standard certifications preferred
  • Ability to work legally in the U.S.

Responsibilities

  • Engage directly with customers to understand requirements and present tailored wireless communication solutions
  • Conduct wireless network coverage analysis and review findings with customers
  • Assist customers with requests related to in-building wireless coverage improvements
  • Identify business opportunities and recommend appropriate wireless solutions
  • Maintain expert knowledge of wireless devices, network technologies, and value-added solutions
  • Perform other duties/projects as assigned by management

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending account
  • 401(k) plan with company contributions
  • Employee stock grants and purchase plan
  • Paid time off and holidays, totaling about 4 weeks per year for full-time employees
  • Parental and family leave with enhanced support
  • Tuition assistance and college coaching
  • Short- and long-term disability coverage
  • Mobile service & home internet discounts
  • Access to childcare subsidy and commuting programs
Full Job Description
Job Overview
This role supports business sales by applying technical expertise to design and present wireless communication solutions that address customer needs. It involves consulting with customers to understand their business challenges and developing tailored solutions using wireless network technologies and devices. The role requires maintaining expert knowledge of wireless products, network coverage, and value-added solutions to effectively support sales activities. Success is measured by the ability to facilitate customer engagements, provide accurate technical information, and contribute to solution adoption. The work impacts organizational sales effectiveness and customer satisfaction by ensuring technical alignment and support throughout the sales process.

Job Responsibilities:
  • Engage directly with customers to understand requirements and present tailored wireless communication solutions
  • Conduct wireless network coverage analysis and review findings with customers to support solution design
  • Assist customers with processing requests related to in-building wireless coverage improvements
  • Identify business opportunities and recommend appropriate wireless solutions to meet customer needs
  • Maintain expert knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
  • Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:
  • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
  • Acceptable areas of study include Computer Science, Software Engineering, Information Management or equivalent experience in field (Required)
  • 7-10 years Work Experience ()

Knowledge, Skills and Abilities:
  • Communication (Required)
  • Customer Needs Identification (Required)
  • Product Knowledge (Required)
  • Project Management (Required)
  • Solution Architecture (Required)
  • Solutions Design (Required)
  • Technical Demonstrations (Required)
  • Technical Presentations (Required)
  • Technical Support (Required)
  • Wireless Networks (Required)

Licenses and Certifications:
  • Industry Standard (Preferred)


  • At least 18 years of age
  • Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $140,600 - $253,600, inclusive of target incentives

Base Pay Range: $98,420 - $177,520

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ364595¶dox=1

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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