Sr. Software Engineer (Operational Systems Team)

Cleerly$153K — $179K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Computer Science or related field (or equivalent experience).
  • 8-12 years of software engineering experience with expertise in backend systems (Node.js, PostgreSQL).
  • Proven track record of architecting and delivering scalable production systems.
  • Experience mentoring engineers and contributing to technical reviews.
  • Strong systems thinking to evaluate tradeoffs in performance and maintainability.
  • Experience designing for observability and operational excellence.
  • High comfort level operating in ambiguity and influencing stakeholders.

Responsibilities

  • Develop scalable backend services using Node.js and TypeScript.
  • Design extensible architectures focusing on performance and security.
  • Own the end-to-end delivery of complex features, from design to implementation.
  • Ensure high service availability and observability with robust logging and alerting.
  • Uphold strong engineering standards through code reviews and mentorship.
  • Collaborate with cross-functional teams to align engineering efforts with business objectives.
  • Lead technical design reviews and initiatives for system resilience.

Benefits

  • Eligible for a 15% target annual bonus.
  • Total Target Compensation includes stock options, paid benefits, and employee perks.
  • Opportunities for professional growth and development through mentorship.
  • Supportive team culture emphasizing collaboration and innovation.
Full Job Description
About the Team

The Operational System team owns the Core Lab Case Management platform, which is the central nervous system of our laboratory operations. We build the workflows that orchestrate the lifecycle of each case, ensuring that complex case data moves seamlessly through the lab and is categorized and prioritized correctly. By optimizing how cases are processed, we ensure our operations remain scalable and our COGS grows efficiently, not linearly, alongside our business.

About the Opportunity

We're seeking a Senior Software Engineerto drive key technical initiatives across our platform. In this high-impact role, you'll own complex systems end-to-end, influence architecture decisions, and mentor other engineers, playing a pivotal part in shaping our engineering culture and scaling enterprise capabilities.

Responsibilities
  • Develop scalable backend services (Node.js, TypeScript) and performant user-facing applications (React, Next.js).
  • Design extensible system architectures and make pragmatic trade-offs that balance performance, security, and maintainability.
  • Own full lifecycle delivery of complex features, from architectural planning and API design to UI implementation and post-release observability.
  • Ensure high availability and observability of our services; improve alerting, logging, and incident response across the stack.
  • Set and uphold strong engineering standards via code reviews, technical mentorship, and design documentation.
  • Partner with product, design, and stakeholders to align engineering with business goals and user needs.
  • Lead technical design reviews and system decomposition efforts across teams.
  • Proactively identify risks and gaps in operational or architectural resilience, and drive durable improvements.
  • Collaborate closely across engineering to reduce knowledge silos and ensure continuity in critical systems through cross-training and documentation.
  • Participate in on-call rotations and lead post-incident reviews, driving long-term reliability improvements across systems.

Requirements
  • Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent experience).
  • 8-12 years of software engineering experience, with deep expertise in backend systems (Node.js, PostgreSQL) and experience with modern front-end frameworks (React, TypeScript).
  • Proven track record of architecting and delivering scalable systems in production environments.
  • Experience mentoring engineers and raising the technical bar through reviews and design feedback.
  • Strong systems thinking with the ability to evaluate tradeoffs in scalability, reliability, and maintainability.
  • Experience designing for observability and operational excellence (e.g., logs, alerts, dashboards, runbooks).
  • Comfortable operating in ambiguity and driving clarity across product, engineering, and business stakeholders.

Preferred:
  • Familiarity with regulated domains (e.g., healthcare, fintech) and high-availability infrastructure.
  • Experience with containerized cloud environments (Docker, AWS ECS/EKS), CI/CD automation, and infrastructure as code.
  • Exposure to event-driven architecture or microservices with asynchronous workflows.

If you're excited to solve meaningful problems at scale, influence architecture across systems, and mentor the next generation of engineers, we'd love to hear from you.

The base salary range for this role varies by location and is aligned to market benchmarks.
  • Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
  • Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 15% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:
  • Base Salary: $153,000 - $179,000
  • TTC: $176,000 - $206,000

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

Working at Cleerly takes HEART. Discover our Core Values:
  • H: Humility- be a servant leader
  • E: Excellence- deliver world-changing results
  • A: Accountability- do what you say; expect the same from others
  • R: Remarkable- inspire & innovate with impact
  • T: Teamwork- together we win

Don't meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences. Job duties, activities and responsibilities are subject to change by our company.

About Cleerly

Clearly is an online retailer of contact lenses, eyeglasses and sunglasses. The company was acquired by EssilorLuxottica Canada, and is headquartered in Vancouver, British Columbia. They are one of the largest online contact lens retailers in North America, and the largest seller of prescription eyeglasses online in the world. Founded in 2000 as Coastal Contacts by Roger Hardy and his sister Michaela Hardy, who bought the keyword "contact lens" from AltaVista, which meant that all searches for "contact lens" were accompanied with Coastal Contacts' banner ads. In the first day, they had 30 orders; within the first month, they had $68,000 in sales. In addition to their lower pricing, the firm provided same day fulfillment of online orders. In 2004, Coastal Contacts raised $6 million in an initial public offering, which they used to expand into the United Kingdom and parts of Europe. In late 2004, they acquired a mail order contact lens business in Europe, LensWay. In 2006, they acquired two more companies: one in the Netherlands and one in Japan. By 2009, the firm increased their revenue to $140 million. They moved into the eyeglasses market in 2008. They source parts for eyeglasses from independent manufactures across the globe, but maintains control over final assembly.
Learn more about Cleerly

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