Role - Sr. ServiceNow Architect
Need a visa independent profile only Location - Santa Clara, CA
We are seeking a highly skilled and experienced
Senior Software Engineer / Architect to lead the redesign of key workflows (Catalog, Knowledge Base, HR, etc.) on the
ServiceNow platform . This role involves drafting user stories, architecting scalable solutions, and working closely with cross-functional teams to deliver high-quality UI components and workflow enhancements.
Key Responsibilities:- Lead the redesign and optimization of ServiceNow workflows including Service Catalog, Knowledge Base, HR Services, and other modules.
- Collaborate with stakeholders to gather requirements , define scope, and translate business needs into clear user stories and technical specifications.
- Architect and implement UI components using ServiceNow's UI Builder, Service Portal, and other front-end tools.
- Ensure solutions are scalable, maintainable, and aligned with platform best practices and enterprise architecture standards.
- Provide technical leadership and mentorship to development teams.
- Conduct code reviews , performance tuning, and ensure adherence to coding standards.
- Stay updated with the latest ServiceNow features and recommend improvements.
- Work with Agile teams to deliver iterative enhancements and manage backlog grooming.
Required Qualifications:- 5+ years of experience on the ServiceNow platform, with at least 2 years in an Architect role .
- Proven experience in workflow redesign and process automation within ServiceNow.
- Strong expertise in UI development using ServiceNow components (UI Builder, Service Portal, Now Experience).
- Proficiency in JavaScript , HTML/CSS , and ServiceNow scripting (Client Scripts, Business Rules, Script Includes).
- Experience with Agile methodologies and writing user stories for development teams.
- Excellent communication and stakeholder management skills.
Preferred Qualifications:- ServiceNow Certified Application Developer or Certified System Administrator .
- Experience with HRSD , ITSM , or Knowledge Management modules.
- Familiarity with Integration Hub , Flow Designer , and REST APIs.
