Sr. Salesforce Platform Engineer

The Platform Engineer performs a critical role delivering the core capabilities and features of a strategic platform. This position will be responsible for the delivery of platform enablers including the design, build, security and operationalization of reusable components in support of business products. The Platform Engineer is expected to maintain deep technical knowledge of capabilities and features to create platform patterns and technical best-practices with the goal of increasing adoption, operational efficiency, and realized business value for the client and Financial Services. The level of work required is considered advanced.

Platform Lifecycle
Drive design, engineering, implementation, and configuration of platform services to support overall enterprise patterns, and reinforcing best practices
Develop patterns for common platform needs (e.g. logging, monitoring, alerting, backup, encryption, tooling, etc) across all layers of the platform and supporting services.
Deliver explicit APIs and abstractions that offer flexibility for application developers in leveraging the platform
Works with business and technology partners to identify, define, interpret, and clarify scope of the Salesforce platform integrations
Partner with Information Security representatives to develop, implement and/or execute security configurations and controls
Support and refine the utilization strategy for the platform and enhance its overall architecture, security, performance, and financial aspects
Contribute to platform, product, and architectural roadmaps Platform Administration
Performs development of common Salesforce platform components, capabilities, and features
Performs development and advanced configuration activities including custom objects and fields, dashboards, reports, workflows, rules, automations, and triggers
Experience with SalesForce screen flow and login flow
Creates Integrations and/or Connectors between Salesforce.com and the client and other 3rd party applications
Manages the core security model configurations in accordance with information security

Operational Excellence
Provide Tier 3 Support for core platform services and configuration defect resolution
Performs new Salesforce release evaluations and assess impact
Develops and maintains automation for deployments to reduce manual processes and improve efficiencies across systems and data centers
Leads solution design discussions, develops work effort estimates for implementation and presents solutions
Drafts and maintains solution documentation for platform components, integrations, and common use patterns to meet all architectural, security and operational requirements as defined by the larger client
Provides training, coaching and support for issues relating to the Salesforce platform to experience and product team

Responsibilities:

Background
Experience in the CRM, Customer Support, Sales and Marketing domain - Experience with the overall Salesforce platform and working knowledge of Salesforce integration approaches
Experience delivering Salesforce solutions from design to production
Experience integrating Salesforce with 3rd party solutions
Experience engineering solutions across a heterogenous datacenter, cloud, and SaaS environments - Experience using standard development practices
Experience with change management systems and processes
Experience in troubleshooting, diagnosis, and problem solving
Experience with scripting languages (power shell or shell scripting)
Experience with CI/CD tools and processes (Gitlab)
Platform certification is a plus
Experience with Scaled Agile Framework (SAFe) highly desired
Bachelor's degree or equivalent experience
5 plus years of direct work-related experience

Top 3 hard skills:
Must have experience in Salesforce security Model
Must have experience in Salesforce Integration patterns
Must have experience in Salesforce Flow optimization
Experience in Data Cloud is preferred.

Top 3 soft skills:
Collaboration/Teamwork
Adaptability (adjusts to changes in priorities)
Critical Thinking (applies objective analysis and reasoning)

Top 5 must-have hard skills:

Salesforce DevOps & CI/CD
The candidate should be fluent in modern DevOps practices, familiar with Source-driven development, Salesforce CLI, had experience with CI/CD pipelines, and ability to manage sandbox strategies, versioning, branching models, and automated testing.

Apex & Salesforce Coding Experience
The candidate is expected to be proficient with Apex classes, triggers, asynchronous processing and batch jobs. Experience with data loader is preferable. Understand governor limits, performance optimization, and secure coding on the Salesforce platform.

Data Modeling & Salesforce Architecture
Understanding of large data volumes, indexing and query performance. Strong knowledge of salesforce limits, multi-object architecture, and scalable patterns. Expertise in schema optimization and sharing/model security.

Automated Testing & Quality Engineering
Experience with end-to-end testing, familiar with SFDX test automation.
Ensure code quality through static analysis, unit testing and test automation.

Security & Governance
Strong understanding of Salesforce security layers. Ability to design least-privilege, scalable access models.
Familiarity with common compliance frameworks. Ability to implement change-management controls, auditability, and release governance using SFDX+CI/CD.

Preferred skills:
AWS Experience.

Day-to-day Expectations:
This role works closely with other engineers and the technical lead daily, supporting multiple Salesforce application teams. The engineer is responsible for maintaining platform stability, partnering with IT and Security teams, and enabling efficient, reliable delivery of feature enhancements and hotfixes.

Notes:
Remote
8:00 AM - 5:00 PM
Mon - Fri