Amazon

Sr. Salesforce Administrator, Amazon Publisher Services

Amazon • $159K — $216K *
Austin, TX 78745In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • BS or BA degree required
  • 5+ years of experience in Salesforce technologies (Apex, Aura, Lightning Web Components, Visualforce)
  • Salesforce Advanced Administrator Certification
  • Proficiency in business analysis, including requirements gathering and solution deployment
  • Strong communication skills for engaging with technical and non-technical stakeholders

Responsibilities

  • Manage SFDC CRM support requests and ensure data integrity and compliance
  • Configure SFDC features to align with business needs
  • Learn and utilize Amazon internal tools and AWS technology
  • Collaborate with stakeholders to improve and customize systems
  • Lead QA testing processes and end-user training
  • Support execution of email marketing campaigns with Pardot
  • Promote user adoption of Salesforce

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off and parental leave
  • Flexible spending accounts
  • Adoption and surrogacy reimbursement coverage
  • Employee Assistance Program (EAP)
Full Job Description
APS is looking for an experienced Salesforce Administrator to help build and define the designs of our Salesforce.com (SFDC) environment. The candidate will be part of several projects aligned with web, mobile app and streaming TV (STV) initiatives to drive operational excellence by applying both business and technical acumen in an agile and innovative environment. The ideal candidate will help empower APS users with tools, analytics and automation processes and must be an expert in the full suite of SFDC dev tools, including Visualforce, APEX, Aura, Lightning Web Components, Web Services, and APIs.

This role can sit in Austin, TX | New York, NY | Palo Alto, CA | San Francisco, CA

Key job responsibilities

- Manage SFDC Customer Relationship Management (CRM) including internal support requests, data integrity, data governance, and InfoSec compliance

- Configuration of SFDC features including user management, roles/profiles, permission sets, custom objects, page layouts, custom fields, formula fields, validations, Lightening flows, custom metadata types, Approval Process, Dynamic forms, Dynamic Actions, custom settings, Email templates, managed packages

- Learn and adapt to Amazon internal tools and AWS technology.

- Partner with cross-functional stakeholders to identify, plan, design and build improvements, enhancements, and system customization that solve critical business needs

- Participate in change management processes and drive communication efforts across relevant stakeholders

- Lead the QA testing process, including the creation of test cases and ensuring that new features being promoted work seamlessly in lower environments before launching in Production including training and troubleshooting for end-users.

- Support the execution of email marketing campaigns using Pardot.

- Promote user adoption of Salesforce

BASIC QUALIFICATIONS

- BS degree, or BA degree

- Experience in business analysis and functional roles, including requirements gathering, creating/deploying solutions to end users

- Experience working with technical and non-technical business owners/partners to overcome obstacles and deliver results

- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)

- Salesforce Advanced Administrator Certification

- 5+ years experience developing in Salesforce technologies such as Apex, Aura, Lightning Web Components, Visualforce, Flows and Admin Configurations

PREFERRED QUALIFICATIONS

- Knowledge of digital advertising or search advertising or analytics solutions (e.g. Google Analytics)

- Platform Developer II certification

- In-depth understanding of the capabilities and constraints of the Salesforce.com application architecture coupled with good knowledge of business processes (Sales, Marketing, Operations, etc.)

- Extremely detail-oriented with a strong background and affinity for creating operational processes

- Proven ability to solve complex problems

- Experience integrating Salesforce with other systems using SOAP, REST, BULK and APIs.

- Experience using Salesforce data load tools , creating custom reports and dashboards

- Good understanding of SQL, SOSL and SOQL

- Experience in Service Cloud Implementation , Case management Process, Assignment Rules, Omni- Channel

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Palo Alto - 183,800.00 - 248,700.00 USD annually

USA, CA, San Francisco - 183,800.00 - 248,700.00 USD annually

USA, NY, New York - 175,800.00 - 237,900.00 USD annually

USA, TX, Austin - 159,800.00 - 216,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Amazon

More Enterprise Technology Jobs

Find similar Sr. Salesforce Administrator, Amazon Publisher Services jobs:

NationwideAustin, TX