Job DescriptionAs
Sr.Sales Operations Analyst, Allocation & Fulfillment, you will be responsible for managing Sales Order Allocation & Fulfillment functions for the Adventure Sports Platform. As a key member of the North America Sales Operations team, your analytical skills and insights will optimize our supply and ensure on-time fulfillment for our customers.
This position reports to the
Sr. Manager Sales Operations based in Irvine, CA, supporting category-defining brands including Fox Racing, Bell Helmets, CamelBak, and Giro Sport Design.
In Sales Operations, you will have an opportunity to:- Partner with Service Leaders to manage sales order allocation & fulfillment rules to optimize fulfillment for key customers
- Act as the primary business interface between Sales Operations (Dealer Service and Customer Service) and Adventure Sports distribution centers (i.e. Stockton, Calgary, Rantoul, Singapore); report DIFOT (Delivery In Full On Time) and Distribution SLA Performance KPIs weekly
- Manage automated Allocation and Delivery creation jobs in ERPs and partner with IT on job scheduling and optimization; maintain customer master and sales order allocation priority logic
- Manage backorder rescheduling jobs and logic to ensure sales order promise date accuracy
- Support weekly "Rev Up" processes for North America Strategic Accounts and Field Sales to translate supply and demand signals into weekly financial forecast updates
- Provide weekly outbound delivery forecasts (Units/$) to help our distribution centers plan short term and long-term labor requirements; alert the leadership team to shipping delays and processing expectations
- Collaborate with Supply Planning teams to ensure all demand is covered by vendor purchase orders; closely monitor all direct import and cross-dock purchase orders to ensure on time delivery and timely invoicing according to revenue recognition guidelines
- Partner with Supply Chain & Logistics teams to monitor inbound supply and report vendor purchase order delays which may impact customer satisfaction; generate weekly revenue impact assessments due to supply chain performance
- Perform regular material master and purchase requisition maintenance audits; partner with Dealer Service to maintain "dropped" and "oversold" items after each buy to communicate with customers
- Build strong relationships with Merchandising and Marketing teams to understand product release strategy to time the appropriate launch of products with our go-to-market strategy, particularly focused on Gold, Silver, Bronze, and Limited Edition products
- Collaborate with global Supply Chain teams to manage quality process and alert Dealer Service and Customer Service teams of issues impacting supply availability
- Coordinate stock transfer request approvals between virtual stock categories and distribution centers as necessary
- Monitor sync of products between WMS with ERP and partner with supply chain and distribution teams to properly adjust stock when necessary
- Build strong relationships with internal and external stakeholders to provide exceptional support to surprise and delight our customers with every engagement
- Other duties and administrative tasks as required
You have: - A minimum of 4-6 years experience in Allocation & Fulfillment, Sales Operations, Vendor Management, Supply Chain, or similar operations experience is required
- Computer proficiency in Excel, Word and Outlook with strong interpersonal skills required
- SAP Allocation and Delivery Expertise Required
You might have: - Power BI Report Development Experience
- SAP BW/Analytics
- Oracle Experience
- SalesForce CRM
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Pay Range:Annual Salary: $90,000.00 - $11,000.00
The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!
