IHG

Sr. Sales Manager

IHG • $84K — $104K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree in Business, Marketing, Hospitality Management, or related field
  • 3+ years in a sales management role at a luxury brand hotel
  • Preferred management experience over a group sales team
  • Willingness to travel for workshops and conventions
  • Strong oral and written communication skills
  • Ability to motivate and manage a team
  • Results-oriented and self-directed
  • Good organizational and planning skills
  • Strong interpersonal skills and problem-solving abilities
  • Experience with Delphi and Opera is a plus

Responsibilities

  • Develop smart plans and effective sales activities to boost hotel revenues
  • Participate in business reviews and revenue maximization strategies
  • Build and maintain relationships with key clients for group and leisure business
  • Collaborate on the sales team's travel and trade show budget
  • Coordinate with hotel departments to ensure client service agreements are met
  • Assist in creating tactical sales plans aligned with overall strategies
  • Engage with local industry groups and associations
  • Attend conventions to generate group business
  • Contribute to the hotel sales team business plan and sales goals
  • Work with management to implement service standards for profitability

Benefits

  • Commitment to a safe and healthy workplace
  • Opportunities for professional development and training
  • Flexible working hours to accommodate business demands
  • Participation in local industry groups and networking events
  • Potential for career advancement within the company
Full Job Description
Job Description

Responsibilities:

  • Provide smart plans and effective sales activities to maximize the generation of hotel sales/revenues
  • Participate in business review, revmax, rate/space offering
  • Develop and maintains relationships with key clients (for self and small market team) in order to produce group and/or leisure business, to include room sales, food & beverage sales and catering/banquet services
  • Collaborates in the development of the sales team travel, trade show and entertainment budget/schedule
  • Coordinates with other hotel level departments to facilitate services agreed upon by the sales office and prospective clients
  • Assists the DOSM/ADOS in developing hotel-level tactical sales plans to support overall system-wide sales plans/strategies and programs
  • Be involved in local industry groups and associations
  • Attends out-of-town conventions to generate group business
  • Collaborates with the DOSM/ADOS in the development of the hotel sales team business plan to include input on sales goals and actions that support the overall business and sales strategies of the company
  • Serves as member of Management Team and works with other management personnel to establish and implement hotel service standards to achieve maximum profitability
  • At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures
  • Perform other duties, tasks and special projects as assigned


Qualifications:
  • 4-year degree in Business, Marketing, Hospitality Management, or other related field
  • At least 3 years' experience in a sales management position within a similar size, luxury brand hotel
  • Previous management experience over a group sales team strongly preferred
  • Must be able to travel to attend workshops, tradeshows, conventions, etc.
  • May be required to work nights, weekends, and/or holidays
  • Strong oral and written communication skills
  • Ability to motivate and manage others
  • Results Oriented and self-directed
  • Good organizational and planning skills
  • Strong interpersonal skills
  • Ability to influence and persuade
  • Strong problem solving skills
  • Follow verbal and written instructions, ability to communicate with supervisors and co-workers
  • Delphi and Opera experience a plus


Skills & Abilities:

  • Ability to work over 8 hours when business demands are high, flexible hours
  • Strong interpersonal and problem solving abilities
  • Proficient use of Microsoft Office (Word, Excel PowerPoint) and other computer programs.
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to prioritize, organize delegated work and follow ensure follow through
  • Ability to be a clear thinker remains calm and resolves problems using sound judgment.
  • Ability to work under pressure, meet guest / co-workers needs and be courteous
  • Ability to comprehend instructions
  • Ability to work cohesively with co-workers as part of a team


The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $40.87 to $50.48. This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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