Co-operators

Sr Quality Assurance Analyst - Salesforce

Co-operators • $72K — $121K *
Guelph, ON N1C 1A1In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Salesforce Administrator certification required.
  • Degree/diploma in IT or Computer Science with 5 years' relevant experience.
  • Understanding of insurance principles and practices necessary.
  • Experience with QA automation tools such as Playwright/Selenium.
  • Familiarity with JIRA, Zephyr, and Confluence tools expected.
  • Experience in Agile environments preferred.

Responsibilities

  • Create test strategies for varied projects.
  • Plan and execute system and user acceptance testing.
  • Manage resolution of testing issues for medium to large projects.
  • Document and maintain test cases while recording encountered issues.
  • Conduct walk-throughs of testing documentation for larger projects.
  • Oversee verification of implementations and quality improvements.
  • Perform workflow analysis on testing procedures.

Benefits

  • Training and development opportunities available.
  • Flexible work options and paid time off offered.
  • Holistic health programs for physical and mental well-being.
  • Paid volunteer days to engage with the community.
Full Job Description
Company: CGL
Department: Advisor Tech Platform
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: This role operates in English
Additional Information: This role is currently vacant

Under direct supervision, the Sr Quality Assurance Analyst carries out established procedures to ensure programs/projects meet minimum company standards and end user requirements. Under general direction, the Senior Quality Assurance Analyst carries out procedures to ensure that IT products and services meet minimum organization standards and end-user requirements. The incumbent conducts thoroughly quality assurance tests software to ensure proper operation and freedom from defects. As the third level in the Quality Assurance job stream, the Senior Quality Assurance Analyst provides functional guidance to less experienced team members.

Technologies you have experience with:

  • Experience in Salesforce Financial Service Cloud.
  • Experience in Quality Assurance leadership to lead testing efforts of applications in Salesforce.
  • Experience working with client facing digital portals built in Salesforce Communities.
  • Experience with Functional and End to End testing with integration to multiple systems.

How you will create impact:

  • Create test strategies for various projects.
  • Plan system and user acceptance testing.
  • Execute system and user acceptance testing according to plans.
  • Coordinate and manage resolution of problems encountered in testing for medium-to- large size projects, working with developers and analysts.
  • Create and maintain test case documentation, recording problems encountered during testing.
  • Conducting walk-throughs of testing documentation for medium-to-large projects.
  • Participate in verifications of implementations.
  • Perform workflow analysis of testing procedures and recommend quality improvements.

To join our team:

  • Certification as a Salesforce Administrator.
  • Degree or diploma in Information Technology or Computer Science, along with at least 5 years' relevant systems testing experience, or equivalent combination of education and experience.
  • Understanding of insurance principles and practices.
  • Experience in QA automation using Playwright/ Selenium tool.
  • Working experience in JIRA, Zephyr, Confluence tools.
  • Worked in Agile environments.

How you will succeed:

  • You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
  • You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
  • You have strong communication skills to clearly convey messages and explore diverse points of view.
  • You build trusting relationships and provide guidance to support the development of colleagues.

What you need to know:

  • Rotational on-call schedule may be required, with shifts during evenings and weekends.
  • Extended work hours, including weekends, may be required during peak periods.

What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.


Expected salary/hourly range $72,847 - $121,411

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

Introducing the Co-operators Business Group Advisory

The team is crafting a market-leading Advisory group to guide well-known companies through their growth and innovation phases, leveraging Co-operators' strong foundation in ethical business practices.

Do Innovative Work

Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

Future-proof Your Career

With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

Explore

Discover how Co-operators is leading the way in employee benefits programs, offering extensive diversity training and leadership development to prepare for the future of work.

The Co-operators Leadership and Innovation Alliance

This alliance is dedicated to fostering a culture of leadership and innovation, helping clients and employees alike to navigate the challenges of the modern business landscape. The combined expertise of the team ensures that both innovation and ethical practices drive industry leadership.

Stay Connected

Join the Team

Search for open positions that match your skills and interests. Co-operators seeks passionate, curious, and creative team players who are driven to find solutions and excel in their careers. SEARCH CO-OPERATORS JOBS

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Learn more about Co-operators
Size
5,001 employees
Industry
Finance & Insurance
* Ladders Estimates

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