Job SummaryManages all aspects of our most complex and strategic projects, from initiation to planning, execution, occupancy, and closeout. Works directly with customer to define project requirements and expectations. Analyzes and proposes solutions, assess risks, and tracks/ communicates project milestones through project process to make sure customer remains informed and happy. Works efficiently with external project team (Architect, GC, Electrician, Data Vendors, etc.) to ensure project runs smoothly from inception to completion.
Essential Duties and Responsibilities- Oversee project implementation and execution through the completion of office buildout for our most complex and strategic projects.
- Define project scope by working with client and internal team to establish project specific goals that meet client needs and ensure project success.
- Ensure project scope and specific deliverables are understood by all parties involved and maintained through to project completion.
- Develop detailed project schedule, based on product lead times and construction timeline.
- Publish project schedule to external and internal team, and track progress on a weekly basis.
- Manage project performance against goals, objectives, schedule, and milestones.
- Identify and report variances from schedule, then drive corrective actions to maintain critical path.
- Attend weekly OAC (Owner, Architect, Contactor) meetings for each project and report pertinent updates and/or action items back to internal project team.
- Facilitate project kick-off meeting and weekly huddle meetings with internal project team to ensure responsibilities and deliverables are communicated and understood by all.
- Develop scope of work for installation vendor.
- Obtain labor quotes and analyze for accuracy. Present both labor pricing and project management hour estimate to internal team.
- Identify, manage, and mitigate any potential project risks that could impact scope, schedule, budget and/or quality.
- Implement change management process to assess change requests, make recommendations, secure client approvals, and issue change orders. Identify possible impacts of change requests on project scope and/or schedule and communicate impact/ best path forward to client and project team.
- Manage coordination with Landlords and Property Managers to ensure insurance requirements are met, and building access is approved.
- Complete site verification to ensure conditions are conducive to, and compatible with, furniture delivery/ installation.
- Perform pre-installation site walk with lead installer to ensure scope and specific deliverables are fully understood, including performance standards.
- Oversee furniture installation and provide detailed updates to the client.
- Complete punch walks with client. Document, publish, and track punch items through to completion.
- Assume complete responsibility for assignments and remain accountable for ensuring projects are executed to clients' expectations.
- Provide direction and encouragement to larger/ more experienced project teams to achieve project goals.
- Lead internal project team in identifying post project lessons learned/ best practices, and share that information with rest of Project Management Team.
- Able to communicate and present strongly to Executive level team within an organization.
- Maintain flexibility with work hours and travel as needed.
Supervisory ResponsibilitiesNone
Skills, Knowledge, Experience Required- 5+ years of project management experience.
- Knowledge of construction, architecture, event planning or commercial real estate industry is a plus.
- Working knowledge of architectural drawings and furniture standards is a plus.
- Proficient in the use of MS Office Suite: Word, Outlook, Excel, PowerPoint.
- Willing to become proficient in other project management software platforms including PlanGrid, Box, Dropbox, Smartsheet, Google Doc, etc.
- Strong communication (written and verbal); communicates in a way that instills confidence with client and helps guide client to make the best decisions for project efficiency.
- Strong interpersonal skills with an ability to interact and connect with team members across all levels of the organization.
- Able to communicate effectively with clients, architects, installers, and contractors (including electricians and data vendors).
- Logical and analytical with strong attention to detail.
- Able to analyze data and situations pertaining to a project, and concisely communicate findings and/ or solutions to both internal and external project teams.
- Understands importance of customer input and acts with customer in mind.
- Able to work efficiently under high stress situations and manage conflict successfully.
- Able to identify core issues on a macro and micro level, then use tact and diplomacy to guide others toward best solution.
- Remain tactful and diplomatic during conflicts, and when diffusing people issues.
- Excels at setting and communicating goals, then developing strategic methodology and process to achieve goals.
- Excellent time management and prioritization skills; able to set and meet deadlines in a fast paced environment.
- Can easily shift gears and adapt based on client needs and project constraints.
- Excited by new challenges and seeks out opportunities to step out of comfort zone.
- Eager and able to learn from multiple sources.
The anticipated salary range for this role is $80K-100K. Actual compensation will be determined based on factors such as experience, skills, qualifications, and internal equity.
